Frequently Asked
Questions

Find Solutions to Common Issues Related to notification-tools - busy agent

FAQs

Enable prompts for saving data to Google Drive in BUSY?

In BUSY, there is no prompt feature to save data on google drive. But its saved data automatically on google drive with the scheduled time which we specify in the BUSY agent configuration.

How to change the backup storage location in BUSYAgent?

To change the backup location in BUSY Agent, you can follow these steps:
Step 1: Open the BUSY Agent application.
Step 2: Select Backup Configuration (Local) and can change the path for Backup.

What paths or folders should I select for BUSY backup on my computer?

While configuring BUSY Agent for automatic backup you can either local drive folder as a backup path and for google drive you just need to mention your gmail id and authorized it.

What is required to switch from manual to automatic backups in software?

BUSY Agent is required to switch from the manual backup to automatic backup.BUSYAgent is a tool which is used to take data backup on Local Drive and Google Drive on scheduled time.

How to enable auto-sync in BUSYAgent even when the app is closed?

For Auto sync in BUSY Agent, We set the time for auto sync then add to startup and minimise it then in backend on schedule time the data will get auto sync.

What details are required for take backup on google drive?

to take backup on Google drive you should have gmail id and Bls should be active after that BUSY agent will be download and can configure for automatic backup on google drive.

Who do I contact or what permissions do I need to obtain Task Manager access for BUSY Agent?

To run BUSY Agent application you no need to open the Task Manager. Furthermore if you unable to open the Task Manager then you need to contact to your system administrator.

What permissions or contacts do I need to obtain Task Manager access for the BUSY Agent application?

To run BUSY Agent application you no need to open the Task Manager. Furthermore if you unable to open the Task Manager then you need to contact to your system administrator.

I am unable to generate reports from BUSY Agent. What could be the reason for this?

If you are unable to generate reports from BUSY agent this is because BUSY agent application is to take backup only. there is no option in BUSY agent to generate report

I am unable to find the automatic backup option in BUSY. Where can I configure it?

To enable the Automatic backup, You Need to Installed BUSY agent in your system and configure the Local backup configurtaion and google drive backup configuration and set time for automatic backup