Frequently Asked
Questions
Find Solutions to Common Issues Related to notification-tools - busy agent
How can I selectively delete backup on Google Drive which was taken by the BUSY Agent?
To delete the backup files on the Google Drive then you need open the Google Drive and find the backup files and right click on it and select Move to Bin.
How do I back up data from BUSYAgent and what are the available backup options?
If you have configured BUSY Agent to schedule backup automatically. You can click on Backup Now in BUSY Agent and choose options available for backup either Local Drive or Google Drive.
What settings should I check to ensure BUSY agent software is added to startup automatically?
To ensure that the BUSY agent software is added to startup and will open automatically, you need to open BUSY Agent application and check the Add to Startup option is enabled.
Why is the BUSY Agent not connecting even though the data directory path is correct?
If BUSY agent is not connecting then make sure some possbilities:
1. BUSY Agent should be set Add to startup
2.Recheck your data path and backup path.
3.Never close BUSY Agent always minimize it.
How to access saved Google Drive data on mobile app?
In Mobile app, We can go the email id then click on google drive. We can view the BUSY backup files and can check that data by restoring in the BUSY.
Why can't I back up when the software is closed?
You can't take backup when the BUSY Agent software is closed because BUSY Agent application should be opened or running in background to take automatic backup on Local & Google Drive.
From where I can download BUSY agent set up?
To download the BUSY agent, please follow the steps below:
Step 1: Visit www.busy.in website.
Step 2: Scroll down until you see the BUSY agent download option.
Step 3: Click on the download button.
How to include recent changes in manual backups?
To include recent changes in manual backups, you need to perform a manual backup after making the changes. This will ensure that the most up-to-date data is included in the backup.
Is there a notification system for backup completion?
Yes, there is a notification system for backup completion in BUSY Accounting software. It can be configured to send notifications via email or BUSYBNS and you can configure it in BUSYagent.
Speed up the shutdown process in BUSY Agent.
You don't need to shut down the BUSY Application if you want to take backup automatic on scheduled time, you just need to minimize the application to run in the background.