Frequently Asked Questions

To delete the backup files on the Google Drive then you need open the Google Drive and find the backup files and right click on it and select Move to Bin.

If you have configured BUSY Agent to schedule backup automatically. You can click on Backup Now in BUSY Agent and choose options available for backup either Local Drive or Google Drive.

To ensure that the BUSY agent software is added to startup and will open automatically, you need to open BUSY Agent application and check the Add to Startup option is enabled.

If BUSY agent is not connecting then make sure some possbilities:
1. BUSY Agent should be set Add to startup
2.Recheck your data path and backup path.
3.Never close BUSY Agent always minimize it.

In Mobile app, We can go the email id then click on google drive. We can view the BUSY backup files and can check that data by restoring in the BUSY.

You can't take backup when the BUSY Agent software is closed because BUSY Agent application should be opened or running in background to take automatic backup on Local & Google Drive.

To download the BUSY agent, please follow the steps below:
Step 1: Visit www.busy.in website.
Step 2: Scroll down until you see the BUSY agent download option.
Step 3: Click on the download button.

To include recent changes in manual backups, you need to perform a manual backup after making the changes. This will ensure that the most up-to-date data is included in the backup.

Yes, there is a notification system for backup completion in BUSY Accounting software. It can be configured to send notifications via email or BUSYBNS and you can configure it in BUSYagent.

You don't need to shut down the BUSY Application if you want to take backup automatic on scheduled time, you just need to minimize the application to run in the background.