Frequently Asked
Questions
Find Solutions to Common Issues Related to notification-tools - busy agent
How do I check the status of my Google Drive backups in the software?
In BUSY Agent you can check status of Google Drive Backup by click on the "View Backup on Google Drive". You can also check the "Log Details".
How can I download data backup from google drive?
If you want to download data backup from google drive you need to open your google drive and then find the backup file and download it accordingly.
how to auto data upload on cloud
For data upload on cloud use latest BUSY agent and open BUSY agent then click on cloud sync configuration and enable automatic incremental sync and mention time.
How can I enable the Task Manager option in BUSY Agent if it's currently disabled?
To open Task manager can right click on the task bar and select task manager or press Ctrl+Shift+Esc. And check BUSY Agent is running or not.
Why did my scheduled backup timing change in BUSY Agent, and how does it affect backups?
In BUSY Agent the scheduled backup timming doesn't change automatically. Furthermore if anyone change it then backup will be done on the changed scheduled time.
I am unable to link my Google Drive with BUSY Agent. How can I fix this?
If you are unable to link your Google Drive with BUSY Agent then make sure the gmail id is properly authorized for google drive account.
Why did my automated backup get disconnected? How can I restart it?
If you take automatic backup from BUSY Agent then you need to make sure that BUSY should be set on Add to startup and minimize.
How to add a new Gmail account for Google Drive backup?
To add a new Gmail account for Google Drive backup, you need to log in to your Gmail account and access Google Drive from there.
How many backups per day can I schedule in BUSY Agent?
In BUSY Agent, you can schedule a maximum of three backups per day. Nevertheless, you have the flexibility to manually take multiple backups as needed.
Correct folder location for BUSY Agent installation?
The correct folder location for BUSY Agent installation is the folder where BUSY is installed, such as the "BUSY Win" folder in the C drive.