Frequently Asked
Questions
Find Solutions to Common Issues Related to notification-tools - busy agent
while downloading agent from BUSY it's downloading 2.5 release.
Please update the BUSY in the 9.6 release problem has been rectified in this release.
Can I setup backups on Google Drive?
Yes, you can set up backups on Google Drive using the BUSY Agent Backup feature.
Configuring local drive and Google Drive backup in BUSYAgent.
Yes, we can configure backup for local and google drive in the BUSY Agent.
What is the limit for number of scheduled automatic backups in BUSY Agent?
In BUSY Agent, you can schedule automatic backup upto 3 times in a day.
The software is minimizing during the scheduled backup. Is this expected?
Yes, it is expected for the software to minimize during the scheduled backup.
How many days of backup data is retained in Google Drive?
The backup data is retained for up to 99 days in Google Drive.
How can I check the backup history in BUSY?
You can see Log Details in BUSY Agent to check the Backup History.
Can we reschedule or change backup frequency with BUSY Agent?
Yes, you can reschedule or change the backup frequency with BUSY Agent.
What's the minimum internet speed for Google Drive backups in BUSY?
There is no minimum internet speed for Google Drive backups in BUSY
I don't remember the backup software login password. How can I recover or reset it?
BUSY Agent application doesn't required Username & Password to open it.