Frequently Asked
Questions

Find Solutions to Common Issues Related to notification-tools - busy agent

FAQs

How to troubleshoot BUSY agent DLL file error?

 To troubleshoot a BUSY agent DLL file error, you can try the following steps:
1. Make sure that the DLL file is not corrupted or missing. You can try reinstalling the BUSY agent software to ensure that all necessary files are present.
2. Check if there are any compatibility issues between the DLL file and your operating system. Make sure that the DLL file is compatible with the version of BUSY agent software you are using.
3. Update your operating system and BUSY agent software to the latest versions. Sometimes, outdated software or operating systems can cause DLL file errors.
4. Run a virus scan on your computer to check for any malware or viruses that may be affecting the DLL file. Malware can sometimes corrupt or modify DLL files, leading to errors.
5. If the issue persists, you can contact BUSY customer support for further assistance. They may be able to provide specific troubleshooting steps or offer a solution to the DLL file error.

How to configur and schedule backups in BUSY?

 You can use BUSY Agent application to schedule automatic backups of your BUSY data to Google Drive and local drive. 
To set it up, you need to follow these steps:
Step 1: Download the BUSY Agent Setup from the BUSY website www.busy.in Go to the Resources and Download section to find the setup file.
Step 2: Install the setup in the same drive where BUSY Software is installed.
Step 3: After the installation is complete, Open it and configure your data directory from where your data is running under the General Configuration tab.
Step 4: Click on Backup Configuration ( Local Drive ) and specify the backup path and schedule the backup timming.
Step 5: Click on Backup Configuration (Google Drive) and enter your Gmail ID and authorize it.
Step 6: Schedule your backup as per your requirements and save the configuration. Click on Add to Startup to enable automatic backup on your Google Drive.
Now, your data will be backed up on Google Drive at the scheduled time.

Schedule automatic backups in BUSY. Steps?

 You can use BUSY Agent application to schedule automatic backups of your BUSY data to Google Drive and local drive. 
To set it up, you need to follow these steps:
Step 1: Download the BUSY Agent Setup from the BUSY website www.busy.in Go to the Resources and Download section to find the setup file.
Step 2: Install the setup in the same drive where BUSY Software is installed.
Step 3: After the installation is complete, Open it and configure your data directory from where your data is running under the General Configuration tab.
Step 4: Click on Backup Configuration ( Local Drive ) and specify the backup path and schedule the backup timming.
Step 5: Click on Backup Configuration (Google Drive) and enter your Gmail ID and authorize it.
Step 6: Schedule your backup as per your requirements and save the configuration. Click on Add to Startup to enable automatic backup on your Google Drive.
Now, your data will be backed up on Google Drive at the scheduled time.

How to enable automated backups?

 You can use BUSY Agent application to schedule automatic backups of your BUSY data to Google Drive and local drive. 
To set it up, you need to follow these steps:
Step 1: Download the BUSY Agent Setup from the BUSY website www.busy.in Go to the Resources and Download section to find the setup file.
Step 2: Install the setup in the same drive where BUSY Software is installed.
Step 3: After the installation is complete, Open it and configure your data directory from where your data is running under the General Configuration tab.
Step 4: Click on Backup Configuration ( Local Drive ) and specify the backup path and schedule the backup timming.
Step 5: Click on Backup Configuration (Google Drive) and enter your Gmail ID and authorize it.
Step 6: Schedule your backup as per your requirements and save the configuration. Click on Add to Startup to enable automatic backup on your Google Drive.
Now, your data will be backed up on Google Drive at the scheduled time.

I want to schedule regular backups of my BUSY data. What is the process?

 You can use BUSY Agent application to schedule regular backups of your BUSY data to Google Drive and local drive. 
To set it up, you need to follow these steps:
Step 1: Download the BUSY Agent Setup from the BUSY website www.busy.in Go to the Resources and Download section to find the setup file.
Step 2: Install the setup in the same drive where BUSY Software is installed.
Step 3: After the installation is complete, Open it and configure your data directory from where your data is running under the General Configuration tab.
Step 4: Click on Backup Configuration ( Local Drive ) and specify the backup path and schedule the backup timming.
Step 5: Click on Backup Configuration (Google Drive) and enter your Gmail ID and authorize it.
Step 6: Schedule your backup as per your requirements and save the configuration. Click on Add to Startup to enable automatic backup on your Google Drive.
Now, your data will be backed up on Google Drive at the scheduled time.

How do I set up automatic backups of my accounting data in BUSY?

 You can use BUSY Agent application to schedule automatic backups of your BUSY data to Google Drive and local drive. 
To set it up, you need to follow these steps:
Step 1: Download the BUSY Agent Setup from the BUSY website www.busy.in Go to the Resources and Download section to find the setup file.
Step 2: Install the setup in the same drive where BUSY Software is installed.
Step 3: After the installation is complete, Open it and configure your data directory from where your data is running under the General Configuration tab.
Step 4: Click on Backup Configuration ( Local Drive ) and specify the backup path and schedule the backup timming.
Step 5: Click on Backup Configuration (Google Drive) and enter your Gmail ID and authorize it.
Step 6: Schedule your backup as per your requirements and save the configuration. Click on Add to Startup to enable automatic backup on your Google Drive.
Now, your data will be backed up on Google Drive at the scheduled time.

Configuring automated backups to Google Drive and the local drive in BUSY?

 You can use BUSY Agent application to schedule automatic backups of your BUSY data to Google Drive and local drive. 
To set it up, you need to follow these steps:
Step 1: Download the BUSY Agent Setup from the BUSY website www.busy.in Go to the Resources and Download section to find the setup file.
Step 2: Install the setup in the same drive where BUSY Software is installed.
Step 3: After the installation is complete, Open it and configure your data directory from where your data is running under the General Configuration tab.
Step 4: Click on Backup Configuration ( Local Drive ) and specify the backup path and schedule the backup timming.
Step 5: Click on Backup Configuration (Google Drive) and enter your Gmail ID and authorize it.
Step 6: Schedule your backup as per your requirements and save the configuration. Click on Add to Startup to enable automatic backup on your Google Drive.
Now, your data will be backed up on Google Drive at the scheduled time.

I am unable to backup my company data to Google Drive. What should I do to resolve this?

 If you are unable to take backup on google drive through BUSY Agent, you can try these troubleshooting steps:
Step 1: Make sure you have a stable and fast internet connection.
Step 2: Check the available space on your Google Drive and clear some space if needed.
Step 3: Update BUSY Agent to the latest version from the official website.
Step 4: If you have trouble backing up a specific company, try backing it up on your local drive first and see if the problem persists.
Step 5: Check your antivirus or firewall settings and make sure they are not blocking BUSY Agent Application from accessing the internet or other resources.
Step 6: Run BUSY Agent as an administrator by right-clicking on the application icon and selecting “Run as administrator".
Step 7: Check after reinstall BUSY Agent application.
If you need any assistance you can reach out to us on our 24X7 helpline number: 8282828282 or 011 40964096. You can also email us your query at support@busy.in.

Why is the backup not starting automatically to Google Drive? How can I set up automatic backup?

 If you are unable to take backup on google drive through BUSY Agent, you can try these troubleshooting steps:
Step 1: Make sure you have a stable and fast internet connection.
Step 2: Check the available space on your Google Drive and clear some space if needed.
Step 3: Update BUSY Agent to the latest version from the official website.
Step 4: If you have trouble backing up a specific company, try backing it up on your local drive first and see if the problem persists.
Step 5: Check your antivirus or firewall settings and make sure they are not blocking BUSY Agent Application from accessing the internet or other resources.
Step 6: Run BUSY Agent as an administrator by right-clicking on the application icon and selecting “Run as administrator".
Step 7: Check after reinstall BUSY Agent application.
If you need any assistance you can reach out to us on our 24X7 helpline number: 8282828282 or 011 40964096. You can also email us your query at support@busy.in.

I am unable to backup or save files to my Google Drive. How can I fix this?

 If you are unable to take backup on google drive through BUSY Agent, you can try these troubleshooting steps:
Step 1: Make sure you have a stable and fast internet connection.
Step 2: Check the available space on your Google Drive and clear some space if needed.
Step 3: Update BUSY Agent to the latest version from the official website.
Step 4: If you have trouble backing up a specific company, try backing it up on your local drive first and see if the problem persists.
Step 5: Check your antivirus or firewall settings and make sure they are not blocking BUSY Agent Application from accessing the internet or other resources.
Step 6: Run BUSY Agent as an administrator by right-clicking on the application icon and selecting “Run as administrator".
Step 7: Check after reinstall BUSY Agent application.
If you need any assistance you can reach out to us on our 24X7 helpline number: 8282828282 or 011 40964096. You can also email us your query at support@busy.in.

BUSY is a simple, yet powerful GST / VAT compliant Business Accounting Software that has everything you need to grow your business.

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+91 82 82 82 82 82
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