Frequently Asked Questions

Yes, you can send bill to the parties on whatsapp by follow these steps:
Step 1: Open the required invoice in modify mode from transaction head.
Step 2: Press ALT+S to command sms then select the format.
Step 3: Select Whatsapp SMS Api format then mention the party whatsapp number and send it.

To disable the automatic addition of "Sent from BUSY" to outgoing emails, you can go to Configuration > Email Settings > General Settings in BUSY. Untick the option "Add 'Sent from BUSY' to outgoing emails" and save the changes. This will prevent the addition of the message to your emails.

To disable the automatic addition of "Sent from BUSY" to outgoing emails, you can go to Configuration > Email Settings > General Settings in BUSY. Untick the option "Add 'Sent from BUSY' to outgoing emails" and save the changes. This will prevent the addition of the message to your emails.

To resend a invoice in BUSY Accounting Software on mail, follow the steps bellow
Step 1: Go to transaction then select voucher
Step 2: Click on modify and mention voucher number 
Step 3: open voucher in modify then click on email option on header
Step 4: Now select format and send invoice

To send email to customer of invoices:
Step 1 : Click on transactions
Step 2 :Select voucher type
Step 3 : MOdify voucher
Step 4 : Send email invoice to customer
To configure digital signature in BUSY
Step 1 : Connect DSC dongle 
Step 2 : Enable digital signature inBUSY
Step 3: Export invoice in PDF

To attached PDF of invoice automatcially in BUSY while sending email, follow these steps:
 Step 1: Click on Administration then select configuration menu
 Step 2: Click on Email configuration then configure send Report as PDF attachment and save the configuration. Now you invoice will share in PDF through Email.

To attached PDF of invoice automatcially in BUSY while sending email, follow these steps:
 Step 1: Click on Administration then select configuration menu
 Step 2: Click on Email configuration then configure send Report as PDF attachment and save the configuration. Now you invoice will share in PDF through Email.

If you have changed your email Id password then you need to enter the password in the BUSY. 
 Pls Follow the below steps :
 Step 1: Click on Administration
 Step 2: Then Configurations
 Step 3: Then Email Configuration
 Step 4: Change the password of the email Id

If you are getting an error message in BUSY that you do not understand, the best course of action would be to contact the customer support team for assistance. They will be able to help you troubleshoot the issue and provide guidance on how to resolve the error message.

To resolve the errors after upgrading to the 365 from older version follow given steps:
 Step:1 In BUSY we have three options as email sending options i.e send directly, send through Microsoft outlook and outlook express.
 Note: For further assistance feel free to contact us on 8282828282.