Frequently Asked
Questions
Find Solutions to Common Issues Related to notification-tools - email configuration
How to configure my email in BUSY for sending invoices or reports to the customers on email.
Steps to follow for configuring the email in BUSY
Step:1 Go to administraiton
Step:2 Then select configuration
Step:3 Then navigate to email configuration
Step:4 Mention smtp server and other details in the configuration
Step:5 Enable 2 step verifitcaiton and generate app password for mentioning in BUSY from your email id.
How can i enable two step verification in gmail for sending email ?
To enable two step verification in gmail account, you need to follow these steps:
Step 1: Sign in you Gmail account.
Step 2: Then Go to Google account settings
Step 3: Now Click on secuity tab appear in left side of screen.
Step 4: Enable two step verification from security tab.
Steps to follow when unable to send emails due to an error after configuring email in BUSY and resolving any issues?
Steps to follow if showing error while sending the mail from BUSY.
Step:1 Check internet connectivity it should be properly connected.
Step:2 Ensure 2 step verificaton is enabled and app password is generated from manage my google account option.
Step:3 Smtp server name and the credentials should be correct.
I want to manage my Google account security settings from within BUSY. Where can I find this option?
To manage your Google account security settings from within BUSY, you can find the option by going to your Google account settings. Click on the profile icon, then select "Manage your Google Account." From there, navigate to the "Security" section where you can manage your security settings, including two-step verification.
I entered the wrong Gmail ID and need to change it. How can I edit the Gmail ID?
You can change the email Id for the sending the emails from BUSY.
Pls Follow the Below Steps :
Step 1: Click on Administration
Step 2: Then Configurations
Step 3: Then Email Configuration
Step 4: Go to the server configuration
Step 5: Mention the change email Id and password
What is the process to input my distributors' email addresses so invoices get sent to them automatically?
To send invoices automatically via email to your distributors, you need to enter their email address in their account master. You can do this when you create their account, or later by modifying it. Once you update the email id, the invoices will be sent by email to the distributors.
Changing the email address for sending bills in BUSY and steps to follow for this task?
You can change the email address for the sending the emails from BUSY.
Pls Follow the Below Steps :
Step 1: Click on Administration
Step 2: Then Configurations
Step 3: Then Email Configuration
Step 4: Go to the server configuration
Step 5: Mention the change email Id and password
How can I fix email sending errors after changing my email password in BUSY?
To fix email sending errors after changing your email password in BUSY, you need to update the password in the software's email settings. Go to the email configuration section in BUSY and enter your new email password. Make sure to save the changes. This should resolve the email sending errors.
How to change my mail id in BUSY for sending invoices on mail
For changing the mail id in BUSY need to follow these steps.
Step:1 Go to Administraiton
Step:2 Select Configuration
Step:3 Then Email configuration
Step:4 Can change email id.
Step:5 Need to generate app password for new mail id from the security option in the manage my google account settings.
Why are PDF invoices not getting attached and emailed automatically anymore in BUSY?
While sending email from BUSY if invoice is not in attachement, you can follow these steps:
Step 1: Open company in BUSY
Step 2: Go to Administration tab and click configuration option
Step 3: Click on E-mail Configuration
Step 4: Select PDF Attachement option in send report as section
Step 5: Save the configuration