Frequently Asked Questions

If the email option is missing for invoices, it indicates that you are using the basic model of BUSY. The email feature is available in the standard and enterprise models.

Currently, BUSY does not have the feature to send both the e-invoice PDF and QR code in one email. The e-invoice PDF and QR code need to be sent separately.

When you configure email in BUSY, you have to follow a text character limit for the header and footer. The maximum number of characters you can enter is 250.

The time it takes to manually email a PDF invoice after generating it in BUSY can vary depending on the user's efficiency and the speed of their email system.

The emailed invoices from BUSY are going as PDF attachments instead of inline because the software is designed to send invoices as PDF attachments and xml attachment by default.

Yes, web based reporting option has been removed and now we have multiple options for sending invoice or documents. These options are email, whatsapp, sms and BUSY BNS.

If the option of generating the app password not showing in the security option in manage my google account need to check that 2 step verification is enable.

If you have forgotten your BUSY company password please share your backup or data with the BUSY support team at 
 support@busy.in along with your BUSY serial number.

Yes, there is an option to email bills to customers from the BUSY.
We have Email feature in BUSY through which you can send your bills to your customer.

In BUSY, you can generate various accounting reports and financial statements such as profit and loss statements, balance sheets, cash flow statements, trial balance, general ledger, and more.