Frequently Asked Questions

To fix the login issue with the mobile app asking for an activation key, you need to make sure that you have purchased the BUSY mobile app and received the activation key. If you have not received the activation key, please contact the authorized channel partner from whom you purchased the app to resolve the issue.

There could be various reasons why the green tick for successful import is not showing up in the BUSY mobile app. It is difficult to determine the exact reason without further information or troubleshooting.reach out to us on our 24X7 helpline number: 8282828282 or 011 40964096. You can also email us your query at support@busy.in.

If you are unable to access the BUSY mobile app despite having a BLS license, it is because the mobile app requires a separate license. The BLS license does not automatically grant access to the mobile app. You will need to obtain a separate license specifically for the mobile app in order to access it.

To troubleshoot BUSY mobile app activation issues, you need to
Step 1: first purchase the app and receive the activation key. 
Step 2 : download install the BUSY mobile app
Step 3 : put the activation key
Step 4 : put the code recv on email and mobile number
Step 5 : configure BDEP ID user name and password

if you are unable to use the app due to device changes, you can talk contact to your authorized channel partner However, there is a limit in the number of device changes allowed.
For furthur assistance, you can contact to our support helpline no i.e. 8282828282 or 40964096 or also can email us at support@busy.in

To overcome mobile app freeze while adding products to sales orders, you can try the following Steps:
Step 1 : Close the app and reopen it.
Step 2 : Clear the app cache and data.
Step 3 : Update the app to the latest version.
Step 4 : Restart your mobile device.
Step 5 : Check your internet connection.

The BUSY mobile app allows users to perform various accounting tasks on the go. Some of the features available in the BUSY mobile app include :
Step 1 : Generating and sending invoices
Step 2 : Managing sales, purchases, and payments, accessing accounting reports
Step 3 : syncing data with the desktop software
Step 4:: Receiving real-time notifications.

To obtain the activation code for the BUSY mobile app, you should check your registered email. The activation code is usually sent to the email address provided during the purchase.
 If you cannot find the activation code in your registered email, you may need to contact the BUSY support team for further assistance.

To connect BUSY to your mobile, you need to install the BUSY mobile app on your device. Once installed, you can log in using your BUSY mobile app credentials. you can make the changes in transactions which you added through mobile app. If you cant make changes, check the mobile app user rights.

To find a deducted bill in the BUSY mobile app, you can go to the "Sales" or "Receipts" section and look for the specific transaction. You can also use the search function within the app to search for the bill by entering relevant details such as the customer name or bill number.