Frequently Asked
Questions

Find Solutions to Common Issues Related to notification-tools - mobile app

FAQs

Features comparison between mobile and desktop versions of BUSY.

Features comparison between mobile and desktop version of BUSY is in BUSY mobile app you can access 100+ reports, can add vouchers like order, quotation, invoice and receipt. In BUSY desktop version you can access all reports and can add all voucher available to add

I want to use the free -month mobile demo of BUSY. How can I get this demo activated?

To activate the free 2-month mobile demo of BUSY, you need to download the BUSY Mobile App from Play Store or app store. Download and install app, now click on access demo account and you can start using it for free for 2 months.

How can I enter voucher and receipt details for my business transactions on the mobile app?

To add voucher and receipt in mobile app, go to:
Step 1 : Open BUSY mobile app
Step 2 : Add transaction
Step 3 : Add invoice and receipt
Step 4 : Select relevant details with amount and save
Step 5 : Sync

I Paid for BUSY mobile app, but activation is pending. How to activate it?

If you have paid for the BUSY mobile app but the activation is pending, you need to contact the authorized channel partner from whom you purchased the software. The dealer will provide you with the necessary Steps to download and activate the mobile app.

Is there a mobile app available for BUSY? How can I access BUSY on my phone?

Yes BUSY have a mobile app feature for this you have to purchase separate license of mobile app and also you can check demo of mobile app for demo download mobile app and click on access demo account use demo of mobile app.

Can I import my company's data into the BUSY mobile app demo for evaluation?

We can use cloud sync and bulk upload all data in BUSY mobile app when you login BUSY mobile app define company bdep id, mobile app user name and password, it will show whole data in all reports given in BUSY mobile app

How frequently should I manually update data from the mobile app to the desktop software?

The frequency of manually updating data from the mobile app to the desktop software depends on your specific needs and usage. It is recommended to update the data regularly to ensure accurate and up-to-date information from download transactions in cloud sync option.

How can I manage device changes after reaching the limit for the mobile app?

Once you have reached the device change limit for the mobile app, you will not be able to manage device changes.
For furthur assistance, you can contact to our support helpline no i.e. 8282828282 or 40964096 or also can email us at support@busy.in

How to resolve "No active subscription found" error in BUSY?

To resolve the "No active subscription found" error in BUSY, you need to ensure that you have an active subscription for the software. If you have already purchased a subscription, make sure you have entered the correct BDEP ID, username, and password.

while uploading increamental data through mobile application showing error

while uploading increamental data through mobile application showing error then 
1.you need to delete cloud data and upload data again then check.
2. also if error showing while upload data through BUSY agent then you need to update BUSY agent release also.