Frequently Asked
Questions
Find Solutions to Common Issues Related to notification-tools - mobile app
Why shouldnt the numbering be manual for the series related to the mobile app in BUSY?
Manual numbering for the series related to the mobile app in BUSY should be avoided because it can lead to errors and inconsistencies in data entry. It is recommended to use automatic numbering to ensure accuracy and consistency in the data.
Why am I getting an error message in the BUSY mobile app that says "no support"?
You are getting the error message "no support" in the BUSY mobile app because customer support for the free mobile app has been discontinued. To access support and additional features, you will need to purchase the BUSY mobile app license subscription.
Assistance for transferring mobile app to a new device.
To transfer the mobile app to a new device, you can download the app on the new device and log in using your existing credentials. Please note that the mobile app can only be used on a maximum of three devices.
Ensure mobile app shows updated data?
To ensure that the mobile app shows updated data, make sure that the application is open and minimized on your computer for continuous syncing. Keep the app running in the system tray and make sure to have a stable internet connection.
System requirements for BUSY mobile app.
The system requirements for the BUSY mobile app may vary depending on the specific device and operating system.
Step 1 : It is recommended to have a compatible smartphone or tablet with sufficient storage space
Step 2 : a stable internet connection.
What are the Steps for payment to renew or purchase a BUSY mobile app license?
To renew or purchase a BUSY mobile app license, you can contact to your authorized channel partner.
For more assistance you can you can contact to our support helpline no i.e. 8282828282 or 40964096 or also can email us at support@busy.in
What is the process to activate the mobile app if I purchased via dealer?
If you purchased the mobile app via a dealer, you need to contact the dealer to get access to download and activate the app. The dealer will provide you with the necessary instructions and assistance to activate the mobile app.
I want to see all sales invoices created today in mobile app?
To locate all sales invoice created today in BUSY mobile app, follow these Steps:
Step 1 : open BUSY mobile app
Step 2 : login
Step 3 : reports
Step 4 : day book
Step 5 : select voucher type as sale and check report
How do I renew or purchase a BUSY mobile app license?
To renew or purchase a BUSY mobile app license, you can contact to your authorized channel partner.
For more assistance you can you can contact to our support helpline no i.e. 8282828282 or 40964096 or also can email us at support@busy.in
Check software configuration for mobile app access.
To check the software configuration for mobile app access, you can go to:
Step 1 : click on administration
Step 2 : configuration
Step 3 : features and options
Step 4 : general
Step 5 : check BDEP id confiugration and mobile app features access