Frequently Asked
Questions

Q: How can i Access complete accounting data in mobile app?

Yes, you can access complete accounting data in the BUSY mobile app. The app allows you to view, add transactions and manage your data from anywhere, including sales, purchases, invoices, and other 100 + reports.

Q: Can we see demo data in BUSY Mobile app

Yes you can check demo data uploded by BUSY company on BUSY mobile App. to access demo data install the BUSY mobile app in your phone open BUSY Mobile App and click Access Demo Account

Q: How to search for transactions in the mobile app?

To search transaction in BUSY mobile app, you can check reports: Step 1 : open BUSY mobile app Step 2 : go to reports Step 3 : check account ledger or day books, it will show you transactions

Q: Mobile app system requirements and compatibility.

Mobile app system requirements and compatibility., you can try the following Steps:. Step 1 : It is recommended to have a compatible smartphone or tablet with sufficient storage space Step 2 : a stable internet connection.

Q: The app is showing old company data even after I upgraded to the new version. How can I remove the old company data?

If showing old data in BUSY mobile app try to sync it: Step 1 : CLick on administration Step 2 : Data export import Step 3 : Cloud sync Step 4 : Incremental upload

Q: What could be the reasons for specific functions not working on my accounting software mobile app?

The mobile app user does not have rights to run specific functions that's why some feature will not work in BUSY mobile app. For that you have to give rights to mobile app user.

Q: Why are my pending transactions from BUSY not syncing automatically to the cloud or mobile app?

There may be an issue with the automatic syncing feature of BUSY. It is recommended to manually upload the incremental data from a computer to ensure it syncs to the cloud and mobile app.

Q: What is the process for withdrawing bills when I am traveling outside my home state?

You can purchase BUSY Online and BUSY mobile app to generate your billing while traveling outside your home state. However, if you are using BUSY on laptop then you can carry your laptop also.

Q: Made a payment but no activation code received. How to complete the signup process?

If you have made a payment but have not received the activation code, please check your registered email for the activation code. If you still haven't received it, please contact the authorized channel partner

Q: How can I get an OTP for accessing the billing portal of BUSY?

To get an OTP for accessing the billing portal of BUSY, you need to register your mobile number with the portal. Once registered, the OTP will be sent to your mobile number for authentication.

Find Solutions to Common Issues Related to notification-tools - mobile app

Taxation (GST/VAT/TDS/TCS/RCM)

Export/Import/Data Conversion

Errors (RTE/Ransome), Feedbacks and Bugs

Barcode, QR Code and Lable Printing

License Management/Softlock/Hardlock

Enquiry/Upgrade/Visit/Renewal

UMS Related Issue (Dealer Query)

Software Features

Implementation

Dealer Complaint/Issues

Enquiry/Upgrade/Visit/Renewal

Dealer Complaint/Issues

How can i Access complete accounting data in mobile app?

Yes, you can access complete accounting data in the BUSY mobile app. The app allows you to view, add transactions and manage your data from anywhere, including sales, purchases, invoices, and other 100 + reports.

Can we see demo data in BUSY Mobile app

Yes you can check demo data uploded by BUSY company on BUSY mobile App. to access demo data install the BUSY mobile app in your phone open BUSY Mobile App and click Access Demo Account

How to search for transactions in the mobile app?

To search transaction in BUSY mobile app, you can check reports:
Step 1 : open BUSY mobile app
Step 2 : go to reports
Step 3 : check account ledger or day books, it will show you transactions

Mobile app system requirements and compatibility.

Mobile app system requirements and compatibility., you can try the following Steps:.
Step 1 : It is recommended to have a compatible smartphone or tablet with sufficient storage space 
Step 2 : a stable internet connection.

The app is showing old company data even after I upgraded to the new version. How can I remove the old company data?

If showing old data in BUSY mobile app try to sync it:
 Step 1 : CLick on administration
 Step 2 : Data export import
 Step 3 : Cloud sync
 Step 4 : Incremental upload

What could be the reasons for specific functions not working on my accounting software mobile app?

The mobile app user does not have rights to run specific functions that's why some feature will not work in BUSY mobile app. For that you have to give rights to mobile app user.

Why are my pending transactions from BUSY not syncing automatically to the cloud or mobile app?

There may be an issue with the automatic syncing feature of BUSY. It is recommended to manually upload the incremental data from a computer to ensure it syncs to the cloud and mobile app.

What is the process for withdrawing bills when I am traveling outside my home state?

You can purchase BUSY Online and BUSY mobile app to generate your billing while traveling outside your home state. However, if you are using BUSY on laptop then you can carry your laptop also.

Made a payment but no activation code received. How to complete the signup process?

If you have made a payment but have not received the activation code, please check your registered email for the activation code. If you still haven't received it, please contact the authorized channel partner

How can I get an OTP for accessing the billing portal of BUSY?

To get an OTP for accessing the billing portal of BUSY, you need to register your mobile number with the portal. Once registered, the OTP will be sent to your mobile number for authentication.

Frequently AskedQuestions