Frequently Asked
Questions

Q: What features are available in the mobile app vs. the desktop software?

The BUSY mobile app offers features like invoice creation, inventory management, and access to reports. However, the desktop software of BUSY provides more advanced accounting features and customization options.

Q: Promised a call for activation but not received. What to do?

If you have not received the promised call for activation, you can contact to our support helpline no i.e. 8282828282 or 40964096 or also can email us at support@busy.in

Q: What's the validity period and pricing for the BUSY mobile application?

The validity period for the BUSY mobile app is 1 year or 3 year. As for the pricing, it would be best to contact to your authorized channel partner.

Q: I want to be able to enter payment receipts and deposit payments through the mobile app. Is this functionality available?

No, the functionality to enter payment and deposit payments through the mobile app is not available at the moment. only receipt voucher is available in BUSY mobile app

Q: Why am I unable to edit reports in the free version of the BUSY mobile app?

The free version of the BUSY mobile app does not have the feature to edit reports. Editing reports is only available in the paid version of the app.

Q: Unable to access purchased BUSY mobile app. How to get activation assistance?

If you are unable to access the purchased BUSY mobile app and need activation assistance, you should contact the authorized channel partner from whom you purchased the app.

Q: How do I upgrade to a higher version of the app?

To update higher version of BUSY mobile app, go to app store or play store search for BUSY app and update it, login lastest version with login ceredentials

Q: What should I do when the BUSY mobile app, part of my BLS license, requires a separate purchase?

BUSY mobile app requires a separate purchase, you will need to purchase a separate license for the mobile app. It is not included in the BLS license.

Q: Unable to access or restore backup from BUSY Mobile. How to restore or download backup?

Unfortunately, BUSY Mobile app does not have the capability to access or restore backups. You can only restore or download backups from the desktop version of BUSY.

Q: Is BUSY Mobile App useful for managing reports, sales, purchases, receivables, payable, etc.?

Yes, BUSY Mobile App is useful for managing reports, sales, purchases, receivables, payable, etc. as it provides real-time access to your BUSY data on your mobile device.

Find Solutions to Common Issues Related to notification-tools - mobile app

Taxation (GST/VAT/TDS/TCS/RCM)

Export/Import/Data Conversion

Errors (RTE/Ransome), Feedbacks and Bugs

Barcode, QR Code and Lable Printing

License Management/Softlock/Hardlock

Enquiry/Upgrade/Visit/Renewal

UMS Related Issue (Dealer Query)

Software Features

Implementation

Dealer Complaint/Issues

Enquiry/Upgrade/Visit/Renewal

Dealer Complaint/Issues

What features are available in the mobile app vs. the desktop software?

The BUSY mobile app offers features like invoice creation, inventory management, and access to reports. However, the desktop software of BUSY provides more advanced accounting features and customization options.

Promised a call for activation but not received. What to do?

If you have not received the promised call for activation, you can contact to our support helpline no i.e. 8282828282 or 40964096 or also can email us at support@busy.in

What's the validity period and pricing for the BUSY mobile application?

The validity period for the BUSY mobile app is 1 year or 3 year. As for the pricing, it would be best to contact to your authorized channel partner.

I want to be able to enter payment receipts and deposit payments through the mobile app. Is this functionality available?

No, the functionality to enter payment and deposit payments through the mobile app is not available at the moment. only receipt voucher is available in BUSY mobile app

Why am I unable to edit reports in the free version of the BUSY mobile app?

The free version of the BUSY mobile app does not have the feature to edit reports. Editing reports is only available in the paid version of the app.

Unable to access purchased BUSY mobile app. How to get activation assistance?

If you are unable to access the purchased BUSY mobile app and need activation assistance, you should contact the authorized channel partner from whom you purchased the app.

How do I upgrade to a higher version of the app?

To update higher version of BUSY mobile app, go to app store or play store search for BUSY app and update it, login lastest version with login ceredentials

What should I do when the BUSY mobile app, part of my BLS license, requires a separate purchase?

BUSY mobile app requires a separate purchase, you will need to purchase a separate license for the mobile app. It is not included in the BLS license.

Unable to access or restore backup from BUSY Mobile. How to restore or download backup?

Unfortunately, BUSY Mobile app does not have the capability to access or restore backups. You can only restore or download backups from the desktop version of BUSY.

Is BUSY Mobile App useful for managing reports, sales, purchases, receivables, payable, etc.?

Yes, BUSY Mobile App is useful for managing reports, sales, purchases, receivables, payable, etc. as it provides real-time access to your BUSY data on your mobile device.

Frequently AskedQuestions