Frequently Asked
Questions

Find Solutions to Common Issues Related to notification-tools - mobile app

FAQs

Where should I enter the activation code in the mobile app to activate it?

To activate the mobile app, you need to enter the activation code during the login process for the very fisrt time.

I want to change my registered device. How can I do that if I am getting device limit errors?

In the mobile application, we offer the option to switch the device a maximum of 5 times per single license.

Is there an offline version or mobile app for BUSY that I can use when internet is unstable?

No, there is no offline version of the BUSY mobile app that you can use when the internet is unstable.

Access accounting reports on the BUSY mobile app. Available in the free version or paid version required?

Accessing accounting reports on the BUSY mobile app requires a paid subscription. It is not available in the free version.

The application says my device limit is exhausted. Does this mean I cannot use the app anymore?

In the mobile application, we offer the option to switch the device a maximum of 5 times per single license.

I already have a BUSY desktop software license. Do I need to purchase the mobile app separately?

Yes, you need to purchase the BUSY mobile app separately even if you already have a BUSY desktop software license.

What is the device limit for this application and how can I increase it?

In the mobile application, we offer the option to switch the device a maximum of 5 times per single license.

No option to send SMS messages in BUSY app, only WhatsApp and Email. Why?

The BUSY app currently only supports sending messages through WhatsApp and email. SMS messaging is not available in the app.

Licensing and pricing details for the BUSY mobile app.

For the Licensing and pricing details for the BUSY mobile app you need to contact to your authorized channel partner

I already have an activation code for the BUSY mobile app. Can I get a refund for my purchase?

To get the refund for the BUSY mobile app activation code you need to contact your authorized channel partner