Frequently Asked Questions

If you're unable to log in to the BUSY mobile app and receive an error message that says No UID found, here are some steps you can take to resolve this issue:
 Step 1: Check Your Username and Password
 Step 2: Verify that your BUSY account is properly activated and set up for mobile app access.
 Step 3: Ensure that your mobile device is connected to a stable and active internet connection. 
 Step 4: Check if you have the latest version of the BUSY mobile app installed on your device. 
 Step 5: Clear Cache and Data (Android)Reinstall the App
 Step 6: Reinstall the App

To share invoices, quotations and receipts from the BUSY mobile app , PLease follow below steps 
 Step 1 : Open the BUSY mobile app on your device.
 Step 2 : Go to the unsynced list where you can view your bills or invoices.
 Step 3 : Open the specific bill that you want to save or download.
 Step 4 : Tap on the bill to open it and view the details.
 Step 5 : Click on the option as share PDF.
 Step 6 : The bill will be downloaded and saved as a PDF file that you can access later for record-keeping and verification purposes.

To import and export financial year data in BUSY mobile app, we need to follow these Steps :
Step 1 : open desktop BUSY
Step 2 : click on administration
Step 3 : data export import
Step 4 : cloud sync
Step 5 : bulk upload,it will export whole financial year data to BUSY mobile app
To import financial year data in BUSY desktop version
Step 1 : open BUSY mobile app
Step 2 : add transactions
Step 3 : save
Step 4 : open desktop BUSY
Step 5 : click on administration
Step 6 : data export import
Step 7 : cloud sync
Step 8 : download transaction, this will import all transactions from mobile app to desktop BUSY

To share invoices, quotations and receipts from the BUSY mobile app , PLease follow below steps 
 Step 1 : Open the BUSY mobile app on your device.
 Step 2 : Go to the unsynced list where you can view your bills or invoices.
 Step 3 : Open the specific bill that you want to save or download.
 Step 4 : Tap on the bill to open it and view the details.
 Step 5 : Click on the option as share PDF.
 Step 6 : The bill will be downloaded and saved as a PDF file that you can access later for record-keeping and verification purposes.

To share invoices, quotations and receipts from the BUSY mobile app , PLease follow below steps 
 Step 1 : Open the BUSY mobile app on your device.
 Step 2 : Go to the unsynced list where you can view your bills or invoices.
 Step 3 : Open the specific bill that you want to save or download.
 Step 4 : Tap on the bill to open it and view the details.
 Step 5 : Click on the option as share PDF.
 Step 6 : The bill will be downloaded and saved as a PDF file that you can access later for record-keeping and verification purposes.

The BUSY mobile app may be stuck on an old version and unable to update due to :
Step 1 : a possible issue with the app's update process 
Step 2 : a compatibility issue with the device's operating system. 
Step 3 : It is recommended to check for any available updates for the app in the device's app store
Step 4 : ensure that the device meets the minimum system requirements for the latest version of the app..
Step 5 : If still issue facing , you can you can contact to our support helpline no i.e. 8282828282 or 40964096 or also can email us at support@busy.in

To check stock reports in BUSY using the mobile app, here's a simple guide:
 Step 1: Ensure you have the latest BUSY mobile app version. Updates may include new features.
 Step 2: After logging in, tap the three lines in the upper right corner. Then, select 'Reports' from the bottom panel.
 Step 3: Look for 'Stock Status' and tap on it.
 Step 4: You'll see a list of items with their current stock. If you want details on a specific item, tap on that item to view more information.
 That's it! Now you can easily view stock reports on your mobile device.

: To assign transactions to specific categories in the mobile app, you can follow these Steps:
Step 1 : Open the mobile app and go to the transaction you want to categorize.
Step 2 : Look for the option to edit or modify the transaction details.
Step 3 : Within the transaction details, you should find a field or option to select the category.
Step 4 : Choose the appropriate category for the transaction, such as expenses or income.
Step 5 : Save or update the transaction to apply the assigned category.
By assigning transactions to specific categories, you can effectively categorize your expenses and income in the mobile app.

To save or download bills deducted via the BUSY mobile app for record-keeping and verification purposes, you can follow these Steps:
Step 1 : Open the BUSY mobile app on your device.
Step 2 : Go to the unsynced list where you can view your bills or invoices.
Step 3 : Open the specific bill that you want to save or download.
Step 4 : Tap on the bill to open it and view the details.
Step 5 : Click on the option as share PDF.
Step 6 : The bill will be downloaded and saved as a PDF file that you can access later for record-keeping and verification purposes.

To resolve sales order creation issues in the BUSY mobile app, you can try the following Steps:
Step 1 : Make sure you have the latest version of the mobile app installed on your device.
Step 2 : Check your internet connection to ensure it is stable.
Step 3 : Verify that you have entered all the required details accurately, such as customer information, product details, and quantities.
Step 4 : Double-check if there are any error messages or notifications indicating the issue with the sales order creation.
Step 5 : If the issue persists, try closing the app and reopening it to see if that resolves the problem.