Frequently Asked
Questions
Find Solutions to Common Issues Related to notification-tools - sms configuration
Why am I unable to see the Send SMS feature under Utilities in the software?
To access the SMS facility, please upgrade your BUSY model to either the Standard or Enterprise edition, as required. For upgrades, contact our helpline at 8282828282.
How can I stop automatic SMS and links sent after bill payment in BUSY?
To stop automatic SMS and links sent after bill payment in BUSY, you can indeed disable the SMS notification feature in the voucher series configuration settings.
Can't send PDF vouchers via WhatsApp. Address in BUSY.
In BUSY, you can send vouchers via WhatsApp, but they will be sent as a link to a PDF file, not as a direct PDF attachment.
How much does it cost to customize the SMS templates?
To know the cost for the SMS configuration in BUSY, then you can either contact to the channel partner or email at us on support@busy.in
How can i send sms messages to customers from BUSY.
To send sms messages to customers from BUSY, you need to consult to your local channel partner of BUSY and it would be chargeable service.
Why can't I disable the option to send SMS notifications after bill payment in BUSY?
In BUSY, the option to disable SMS notifications after bill payment is available. This feature is built-in and can be turned off anytime
. Requirements for using WhatsApp on Windows with BUSY: version compatibility?
WhatsApp is not supported on Windows 7. It is recommended to use newer versions of Windows for compatibility with BUSY and WhatsApp.
I need help troubleshooting issues with logging into the online version of BUSY. Who can assist with this?
The customer support team of BUSY can assist with troubleshooting issues related to logging into the online version of the software.
Is there a way to send the invoice PDF directly over WhatsApp rather than just a link?
No, there is no way to send the invoice PDF directly over WhatsApp. It can only be sent as a link.
How can I set up WhatsApp integration with e-invoice generation in BUSY?
There is no provision to integrate e-invoice with whatsapp configuration further you may contact to your channel partner for the same