Frequently Asked
Questions
Find Solutions to Common Issues Related to notification-tools - sms configuration
Are there any additional services or APIs I need to purchase to enable SMS notifications in BUSY?
Yes, for enabling SMS notifications in BUSY , you may need to purchase additional services or APIs from third-party providers.
Should I be concerned if my SMS is not going through the API vendor you mentioned?
Yes, if your SMS is not going through the API, you should be concerned and contact the vendor for assistance.
What to do if a billing link sent via SMS shows it has expired in BUSY?
For SMS link showing expired contact to person from whom you had purchased SMS API settings. They will fix it
How do I configure bulk messaging in BUSY to send messages to my customers for promotions or offers?
No, there is no option bulk messaging in BUSY to send messages to my customers for promotions or offers?
Accessing BUSY mobile app and uploading company data: availability of a trial version.
No, there is no information available about the availability of a trial version for the BUSY mobile app.
Already have WhatsApp installed. Need desktop version?
Yes, you need to install the desktop version of WhatsApp in order to send messages from your computer.
What steps should I follow to include multiple mobile numbers in the software for communication purposes?
In BUSY, there is currently no option to add multiple mobile numbers for a company.
I need to add multiple mobile numbers in the software. How can I achieve this?
In BUSY, there is currently no option to add multiple mobile numbers for a company.
Sending invoices, sales orders, etc., from BUSY mobile app: need to purchase separately?
Yes, sending invoices, sales orders, etc. from the BUSY mobile app requires a separate purchase.
How to check pending SMS report in BUSY
To check pending SMS in BUSY go to adminstration then utlities then select offline Email/SMS