Frequently Asked
Questions

Find Solutions to Common Issues Related to notification-tools - sms configuration

FAQs

Feature availability in BUSY Basic: can a specific business requirement (X) be fulfilled without an upgrade?

Yes, specific business requirement X cannot be fulfilled in BUSY Basic without an upgrade.

Troubleshooting issues with the paid WhatsApp API in BUSY: steps and contacts for help?

To configure paid whatsapp API configure , contact to your delear or API provider

Why don't I see options for sending mass messages to customers in BUSY?

Currently, BUSY does not have the feature to send mass messages to customers.

How can I check if SMS gets sent to customer mobile number entered?

In BUSY, we do not have a report to view SMS send history.

Access reports on mobile through BUSY app. Possible?

Yes, it is possible to access reports on mobile through the BUSY app.

Creating invoices on mobile with BUSY. Dedicated app?

Yes, you can create invoices on mobile with the dedicated BUSY app.

Conduct mass messaging campaign in BUSY.

Currently, BUSY does not have a feature to conduct mass messaging campaigns.

Can I forward messages from the BUSY message center to other users?

Yes, you can forward messages from the BUSY to other users.

Can I done SMS configuration user wise in BUSY?

No, SMS configuration can not be done user wise in BUSY.