Frequently Asked Questions

To configure BUSY for sending billing information via WhatsApp, you need to follow these steps:
 Step 1 : Check the Whatsapp API Configuration . 
 Step 2 : Check theYoutubeLink of Whatsapp App Configuration - https://www.youtube.com/watch?reload=9&v=y7S4R26Tvgw
 Step 3 : Ensure that your computer meets the system requirements for the WhatsApp integration feature in BUSY.
 Step 4 ; Make sure you have a WhatsApp Business account set up and verified.
 Step 5 : Double-check the integration settings within BUSY. 
 Step 6 ; Ensure that your computer has an active and stable internet connection
 Step 7 : Check if your firewall or security software is blocking the connection to WhatsApp's servers. 
 Step 8 : If possible, try configuring the WhatsApp integration on a different computer or device to see if the issue persists.

To configure BUSY for sending billing information via WhatsApp, you need to follow these steps:
 Step 1 : Check the Whatsapp API Configuration . 
 Step 2 : Check theYoutubeLink of Whatsapp App Configuration - https://www.youtube.com/watch?reload=9&v=y7S4R26Tvgw
 Step 3 : Ensure that your computer meets the system requirements for the WhatsApp integration feature in BUSY.
 Step 4 ; Make sure you have a WhatsApp Business account set up and verified.
 Step 5 : Double-check the integration settings within BUSY. 
 Step 6 ; Ensure that your computer has an active and stable internet connection
 Step 7 : Check if your firewall or security software is blocking the connection to WhatsApp's servers. 
 Step 8 : If possible, try configuring the WhatsApp integration on a different computer or device to see if the issue persists.

To link your BUSY data to your WhatsApp number, you can follow these steps:
 Step 1 : Check the Whatsapp API Configuration . 
 Step 2 : Check theYoutubeLink of Whatsapp App Configuration - https://www.youtube.com/watch?reload=9&v=y7S4R26Tvgw
 Step 3 : Ensure that your computer meets the system requirements for the WhatsApp integration feature in BUSY.
 Step 4 ; Make sure you have a WhatsApp Business account set up and verified.
 Step 5 : Double-check the integration settings within BUSY. 
 Step 6 ; Ensure that your computer has an active and stable internet connection
 Step 7 : Check if your firewall or security software is blocking the connection to WhatsApp's servers. 
 Step 8 : If possible, try configuring the WhatsApp integration on a different computer or device to see if the issue persists.

To automate sending invoices via SMS/WhatsApp in BUSY, you can follow these steps:
 Step 1: Begin by downloading the desktop version of BUSY.
 Step 2: Navigate to SMS Configuration and create a new format.
 Step 3: In the SMS API Configuration, input the WhatsApp URL as follows: whatsapp://send?phone=MOB&text=MSG, where 'phone' and 'text' are URL parameters designed to accept values at runtime while sending WhatsApp messages.
 Step 4: Ensure that you configure the URL parameters for 'phone' and 'text' appropriately to suit your needs.
 Step 5: Once the setup is complete, you are now able to automate sending of invoice while saving the voucher.
 If you encounter any difficulties during this process, we recommend reaching out to BUSY customer support at 8282828282 or sending an email to support@busy.in for prompt assistance.

To set up WhatsApp integration in BUSY for sending invoices, please follow these steps:
 Step 1: Begin by downloading the desktop version of BUSY.
 Step 2: Navigate to SMS Configuration and create a new format.
 Step 3: In the SMS API Configuration, input the WhatsApp URL as follows: whatsapp://send?phone=MOB&text=MSG, where 'phone' and 'text' are URL parameters designed to accept values at runtime while sending WhatsApp messages.
 Step 4: Ensure that you configure the URL parameters for 'phone' and 'text' appropriately to suit your needs.
 Step 5: Once the setup is complete, you are now prepared to send invoices via the WhatsApp channel.
 If you encounter any difficulties during this process, we recommend reaching out to BUSY customer support at 8282828282 or sending an email to support@busy.in for prompt assistance.

To send bills via WhatsApp using BUSY, you need to follow these steps:
 Step 1 : Check the Whatsapp API Configuration . 
 Step 2 : Check theYoutubeLink of Whatsapp App Configuration - https://www.youtube.com/watch?reload=9&v=y7S4R26Tvgw
 Step 3 : Ensure that your computer meets the system requirements for the WhatsApp integration feature in BUSY.
 Step 4 ; Make sure you have a WhatsApp Business account set up and verified.
 Step 5 : Double-check the integration settings within BUSY. 
 Step 6 ; Ensure that your computer has an active and stable internet connection
 Step 7 : Check if your firewall or security software is blocking the connection to WhatsApp's servers. 
 Step 8 : If possible, try configuring the WhatsApp integration on a different computer or device to see if the issue persists."

To set up WhatsApp integration in BUSY for sending invoices, please follow these steps:
 Step 1: Begin by downloading the desktop version of BUSY.
 Step 2: Navigate to SMS Configuration and create a new format.
 Step 3: In the SMS API Configuration, input the WhatsApp URL as follows: whatsapp://send?phone=MOB&text=MSG, where 'phone' and 'text' are URL parameters designed to accept values at runtime while sending WhatsApp messages.
 Step 4: Ensure that you configure the URL parameters for 'phone' and 'text' appropriately to suit your needs.
 Step 5: Once the setup is complete, you are now prepared to send invoices via the WhatsApp channel.
 If you encounter any difficulties during this process, we recommend reaching out to BUSY customer support at 8282828282 or sending an email to support@busy.in for prompt assistance.

To troubleshoot SMS failures in BUSY, you can follow these steps:
 Step 1 : Check your internet connection to ensure it is stable and working properly.
 Step 2 : Verify that you have entered the correct mobile number for SMS notifications in the software.
 Step 3 : Make sure that your mobile number is registered in BUSY to receive SMS notifications.
 Step 4 : Check if there are any antivirus or firewall settings that may be blocking the SMS notifications. Adjust the settings if necessary.
 Step 5 : Ensure that your mobile service provider has not blocked SMS messages from BUSY.
 Step 6 : If the SMS notifications are showing as successful in the software but not being received on your mobile, contact your mobile service provider for further assistance.

To troubleshoot the issue of the customized invoice message format not working for specific recipients, you can try the following steps:
 Step 1. Check if the customized message format is correctly configured in the software. Ensure that the format name is specified as "BUSY SMS" and the body text is correctly entered.
 Step 2. Verify that the recipient's contact details, such as the WhatsApp number, are correctly entered in the software.
 Step 3. Make sure that the correct format is selected when sending the invoice. Do not select the customized format, but instead choose the standard format.
 Step 4. Double-check that the customized message body text is blank in the standard format. This will ensure that the customized message is sent instead of the default message.

To troubleshoot the "invalid format name" error when sending SMS in BUSY, you can try the following steps:
 Step 1. Check the format of the name you are entering for the SMS. Make sure it follows the correct format and does not contain any special characters or invalid characters.
 Step 2. Verify that the name you are entering is valid and matches the format required by BUSY. Refer to the software's documentation or contact their customer support for the correct format.
 Step 3. If the error persists, try restarting the software and attempting to send the SMS again.
 Step 4: If still issue facing , you can you can contact to our support helpline no i.e. 8282828282 or 40964096 or also can email us at support@busy.in