Frequently Asked
Questions
Find Solutions to Common Issues Related to notification-tools - whatsapp
What is the time limit for expiring invoice whatsapp links sent from BUSY?
According to the WhatsApp configuration data can only be retained on the server for a duration of 15 days only.
Can I send invoices via WhatsApp or email through the software?
Yes, you can send invoices via email or WhatsApp through BUSY. you need to do the email and whatsapp configuration.
Why doesn't the bill number show up on the WhatsApp notification?
Check bill number mention in voucher or not if you mention bill number then it will show in whatsApp pdf
Can I customize the message format for WhatsApp/SMS invoices?
No, you cannot customize the message format for WhatsApp/SMS invoices in BUSY. The format is predefined and cannot be changed.
Cannot able to install whatsapp in system for sending reports in whatsapp from BUSY.
First insure that you have window 8 or above in your system desktop, then can install whatsapp from crome.
Can I send the invoice to an unregistered party from BUSY?
Yes, you can share the invoice to an unregistered party from BUSY through email, whatsapp and BUSY BNS application
Make BUSY WhatsApp integration work on Windows
WhatsApp integration in BUSY is not compatible with Windows 7. It requires Windows 10 or above to work properly.
Why am I unable to see my old WhatsApp chats and media after transferring my account to a new phone?
I am extremely sorry, but I am unable to provide you solution as it's apart from BUSY Software.
I forgot my phone at home and need to access WhatsApp on my computer. How can I do this?
I am extremely sorry, but I am unable to provide you solution as it's apart from BUSY Software.
Is it normal for files to download automatically on my computer when trying to use WhatsApp?
No, it is not normal for files to download automatically on your computer when trying to use WhatsApp.