Frequently Asked Questions

If you want to print historical invoices and multiple invoices together then
please follow the given steps
Step 1: Go to print email sms option then print utilities 
Step 2: Then invoice documents then select voucher type which you want to
 print then date wise.
Step 3: Then seleect all...

If the e-invoice printout show the original invoice instead of the credit note even though the credit note is reflecting correctly in the system, you need to follow the below steps:
We have two options.
The first option is:
To print the credit note, you need to follow the below steps:
Step 1: Go to the Transaction menu.
Step 2: Select the credit note you want to print.
Step 3: Click Print and choose credit note.
Step 4: Select the format in which you want to print, and take the print of the credit note.
The second option to print a sales quotation in BUSY is as follows:
Step 1:Go to Printing.
Step 2:Select Print Utilities.
Step 3:Choose invoice documents.
Step 4:Click on the credit note.
Step 5:Select your preferred printing basis, either date-wise or voucher-wise.
Step 6:After selecting the basis, choose the specific credit note you want to print.
Step 7:Adjust the settings for what information to include, such as the account master, items, and date range.
Step 8:Finally, click the Print button to generate and print the credit note.
By following these steps, you can easily print your credit note in BUSY.

To print the credit note you have generated but the e-invoice print is showing the original invoice, you need to follow the below steps:
We have two options.
The first option is:
To print the credit note, you need to follow the below steps:
Step 1: Go to the Transaction menu.
Step 2: Select the credit note you want to print.
Step 3: Click Print and choose credit note.
Step 4: Select the format in which you want to print, and take the print of the credit note.
The second option to print a sales quotation in BUSY is as follows:
Step 1:Go to Printing.
Step 2:Select Print Utilities.
Step 3:Choose invoice documents.
Step 4:Click on the credit note.
Step 5:Select your preferred printing basis, either date-wise or voucher-wise.
Step 6:After selecting the basis, choose the specific credit note you want to print.
Step 7:Adjust the settings for what information to include, such as the account master, items, and date range.
Step 8:Finally, click the Print button to generate and print the credit note.
By following these steps, you can easily print your credit note in BUSY.

If the e-invoice printout to show the recently created credit note instead of the original invoice, you need to follow the below steps:
We have two options.
The first option is:
To print the credit note, you need to follow the below steps:
Step 1: Go to the Transaction menu.
Step 2: Select the credit note you want to print.
Step 3: Click Print and choose credit note.
Step 4: Select the format in which you want to print, and take the print of the credit note.
The second option to print a sales quotation in BUSY is as follows:
Step 1:Go to Printing.
Step 2:Select Print Utilities.
Step 3:Choose invoice documents.
Step 4:Click on the credit note.
Step 5:Select your preferred printing basis, either date-wise or voucher-wise.
Step 6:After selecting the basis, choose the specific credit note you want to print.
Step 7:Adjust the settings for what information to include, such as the account master, items, and date range.
Step 8:Finally, click the Print button to generate and print the credit note.
By following these steps, you can easily print your credit note in BUSY.

To show the recently created credit note instead of the original invoice, you need to follow the below steps:
We have two options.
The first option is:
To print the credit note, you need to follow the below steps:
Step 1: Go to the Transaction menu.
Step 2: Select the credit note you want to print.
Step 3: Click Print and choose credit note.
Step 4: Select the format in which you want to print, and take the print of the credit note.
The second option to print a sales quotation in BUSY is as follows:
Step 1:Go to Printing.
Step 2:Select Print Utilities.
Step 3:Choose invoice documents.
Step 4:Click on the credit note.
Step 5:Select your preferred printing basis, either date-wise or voucher-wise.
Step 6:After selecting the basis, choose the specific credit note you want to print.
Step 7:Adjust the settings for what information to include, such as the account master, items, and date range.
Step 8:Finally, click the Print button to generate and print the credit note.
By following these steps, you can easily print your credit note in BUSY.

To keep printing the original invoice instead of the credit note, you need to follow the below steps:
We have two options.
The first option is:
To print the credit note, you need to follow the below steps:
Step 1: Go to the Transaction menu.
Step 2: Select the credit note you want to print.
Step 3: Click Print and choose credit note.
Step 4: Select the format in which you want to print, and take the print of the credit note.
The second option to print a sales quotation in BUSY is as follows:
Step 1:Go to Printing.
Step 2:Select Print Utilities.
Step 3:Choose invoice documents.
Step 4:Click on the credit note.
Step 5:Select your preferred printing basis, either date-wise or voucher-wise.
Step 6:After selecting the basis, choose the specific credit note you want to print.
Step 7:Adjust the settings for what information to include, such as the account master, items, and date range.
Step 8:Finally, click the Print button to generate and print the credit note.
By following these steps, you can easily print your credit note in BUSY.

To print the sales quotation before sending it to the customer. You need to follow the below steps:
We have two options.
The first option to print the sales quotation is:
To print the sales quotation, you need to follow the below steps:
Step 1: Go to the Transaction menu.
Step 2: Select the sales quotation you want to print.
Step 3: Click Print and choose sales quotation.
Step 4: Select the format in which you want to print.
The second option to print a sales quotation in BUSY is as follows:
Step 1:Go to Printing.
Step 2:Select Print Utilities.
Step 3:Choose Invoice Documents.
Step 4:Click on Sales Quotation.
Step 5:Select your preferred printing basis, either date wise or voucher wise.
Step 6:After selecting the basis, choose the specific sales quotation you want to print.
Step 7:Adjust the settings for what information to include, such as the account master, items, and date range.
Step 8:Finally, click the Print button to generate and print the sales quotation.
By following these steps, you can easily print your sales quotation in BUSY.

To preview invoice print jobs in BUSY, if it's not working, you need to follow the below steps:
We have two options.
The first option is:
To preview the invoice print, you need to follow the below steps:
Step 1: Go to the Transaction menu.
Step 2: Select the sales invoices, go to the modify option, and select the particular invoice that you want to preview.
Step 3: Click Print Options and choose sales invoices. Here, you can preview the invoice.
The second option is:
Step 1:Go to Printing.
Step 2:Select Print Utilities.
Step 3:Choose sales invoice documents.
Step 4:Click on Send Invoices.
Step 5:Select your preferred printing basis, either date-wise or voucher-wise.
Step 6:After selecting the basis, choose the specific invoice you want to print.
Step 7:Adjust the settings for what information to include, such as the account master, items, and date range.
Step 8:Finally, click the Preview button to preview the invoice.
By following these steps, you can easily preview your invoice in BUSY.

To troubleshoot date-related errors when unable to generate invoices for a specific date range in BUSY, you can try the following Steps:
Step 1 : Check the system date and time settings on your computer to ensure they are accurate.
Step 2 : Verify that the date range you are selecting falls within the allowed range for invoice generation.
Step 3 : Make sure there are no conflicting or overlapping invoices already generated for the same date range.
Step 4 : Check if there are any specific settings or restrictions related to invoice generation for the chosen date range.
Step 5 : Ensure that all necessary data, such as customer information and product details, are correctly entered for the invoices in the specified date range.
Step 6 : If still issue facing , you can you can contact to our support helpline no i.e. 8282828282 or 40964096 or also can email us at support@busy.in

To print invoices in BUSY, you need to follow the below steps:
We have two options.
The first option is:
To print invoices, you need to follow the below steps:
Step 1: Go to the Transaction menu.
Step 2: Select the sales invoices, go to the modify option, and select the particular invoice that you want to print.
Step 3: Click Print optiin and choose sales invoices. Here, you can select the invoice, and take the print. 
The second option is:
Step 1:Go to Printing.
Step 2:Select Print Utilities.
Step 3:Choose sales invoice documents.
Step 4:Click on Send Invoices.
Step 5:Select your preferred printing basis, either date-wise or voucher-wise.
Step 6:After selecting the basis, choose the specific Invoice you want to print.
Step 7:Adjust the settings for what information to include, such as the account master, items, and date range.
Step 8:Finally, click the Print button to print the Invoice.
By following these steps, you can easily print your Invoice in BUSY.