Frequently Asked
Questions

Find Solutions to Common Issues Related to printing-problems - invoice designing modification

FAQs

How do I backup or save a copy of my sales bill format before making changes?

To backup or save a copy of your sales bill format before making changes, Follow Following steps: Step 1: Go to Administration Menu: Click on the Configuration option.
Step 2: Access Invoice / Document Printing: Within the Configuration menu, locate and click on Invoice / Document Printing.
Step 3: Navigate to Advanced Settings:
Click on the Advanced option within the Invoice / Document Printing section.
Step 4: Select Sales Invoice: Under Advanced options, locate and click on Sales Invoice.
Step 5: Choose Invoice Format: Within the Sales Invoice options, choose the specific Invoice Format you want to take a backup of (e.g., GST_Format1).
Step 6: Copy to Disk: After selecting your desired format (e.g., GST_Format1), on the right side, you should see an option like Copy to Disk. Click on Copy to Disk.
Step 7: Choose Copy Location: A dialog or prompt will appear asking you to choose a copy location.
Select the location where you want to save the backup copy.
Step 8: Save the Backup: After choosing the copy location, click on Save or any equivalent action to save the backup copy.

How can I customize the invoice format in BUSY without affecting the default alignments?

To customize the invoice format in BUSY without affecting the default alignments, you can create a new customized template using the template designer feature.
 For Advanced format follow these steps:
 Step 1: Go to Administration and click on configuration tab.
 Step 2: Click on "Invoice / Document Printing" and choose Advanced.
 Step 3: After selecting the voucher type that you want to customize (for example, sale or purchase, etc), you will see the name of your format below it.
 Step 4: Clicking on the format name will allow you to customize different parts of the printing format, such as the header, body, & footer etc.
 Step 5: In advance format we have give layouts such as A5, slip 3 inch, slip 4 inch. further you can also customize it as per your paper layout.
 If you need any assistance with customizing the Standard or Advanced format, please contact your authorized channel partner or reach out to us on our 24X7 helpline number: 8282828282 or 011 40964096. You can also email us your query at support@busy.in.

I want to add my company logo to the invoice template. How can I do this?

To add your company logo to the invoice template in BUSY, follow these simple steps: 
 For Customizing Invoice Format: 
 Step 1: Go to Administration. 
 Step 2: Click on Configuration. 
 Step 3: Choose Invoice Document Printing. 
 Step 4: Select Advanced. 
 Step 5: Pick the Voucher Type. 
 Step 6: Create a new format. 
 Step 7: Add the logo and other fields in the Header, Body, and Footer parts as needed. 
 Step 8: Specify the format details in Page Settings. 
 For Adding a Logo: 
 Step 1: Add the Logo field in the design format (follow the previous steps until step 3). 
 Step 2: Select the standard format and voucher type. 
 Step 3: On the right side, enable the Print Logo option. 
 Step 4: Specify the path to your logo file. Ensure it's in JPEG or PNG format. 
 Please note that creating a new format or modifying the design is a chargeable service, and you can contact the Channel Partner for assistance.

In A4 Size Invoice Right hand side outer Box line cutting while printing invoice, What is the solution?

There are few possibility to cut right hand side outer box line in advanced format,
Scenario 1 : Users set extra margin on the left hand side.
Solution :
Step 1 : User need to decrease left margin in printer configuration, usually it's 0 .15 to 0.25
Step 2 : still reset left margin right hand side lie cut then users need to decrease shrink %.. (shrink printing % should be in between 90 to 100).
Scenario 2 : Users try to set more than limited characters in single lines.
Step 1 : Users need to check in any lines used more than 136 characters with/without line CONDENSE
Step 2 : Users need to check in any lines used more than 96 characters with/without line CPI12
Step 3 : Users need to check in any lines used more than 80 characters without line CPI12/CONDENSE.
Note : in some Printer Right hand side outer box is cut even all thing is ok and same happening in standard format also in that case users need to decrease shrink % only in printer configuration.

How do I customize fields on invoices in BUSY

Certainly, here's a step-by-step for the provided solution:
Step 1: Open your BUSY and navigate to the section where you manage invoice settings and configurations.
Step 2 : If you want to go beyond the standard invoice layout, consider designing an advanced invoice that includes additional information, such as item category and more detailed parameter information.
Step 3 : If you're not familiar with advanced invoice design or require specific customization, you might want to consult BUSY's support or customer service to get guidance on how to achieve the desired layout.
Step 4 : Keep in mind that advanced invoice design services might be chargeable, depending on the complexity and scope of customization. Confirm with BUSY's support team if there are any associated costs.
To customize fields on invoices in BUSY, you would need to modify the invoice format. This can be done by contacting your BUSY dealer or the personorteam who designed your invoice format. They can add or remove fields according to your requirements. Please note that there may be additional charges for this service.

How to customize invoices in BUSY?

In BUSY, we can customize as per your requirement.
 Standard : Its Default format of BUSY and can print in A4 Size. Additional field we can add it through below steps.
 Step 1: Administration
 Step 2: Configuration
 Step 3: Invoice Document printing 
 Step 4: Standard 
 Step 5: Can enable options which required in print & also can configure body part by increasing the characters of the field which available in Self Configured option.
 Advanced : We have default format available which are in A5 and A3. We can create Design format & also can add additional field in Header, Body and Footer part. Pls Follow Below Steps.
 Step1 : Administration
 Step 2: Configuration
 Step 3: Invoice Document printing 
 Step 4: Advanced
 Step 5: Select Voucher Type 
 Step 6: Create Format
 Step 7: Add field according in Header, Body and Footer Part.
 Step 8: In Page setting option, mention it details for format.
 Note : For New Format & Modification in Design always done on chargeable basis.

The mail ID is not automatically captured in the voucher. How can I fix this in BUSY?"

In BUSY, if the email ID is not automatically captured in the voucher and you want to include it, you may need to configure the software to add the email address to the voucher automatically. Here's how you can potentially address this issue:
 Step 1 ; Start by reviewing the voucher entry fields and ensure that there is a designated field for capturing the email address of the recipient or sender.
 Step 2 ; Different voucher types may have varying fields and customization options. 
 Step 3 : You can modify the voucher template to include an email address field if it's not already present.
 Step 4 : Check the Party master . verify the email ID .
 Step 5 : Check the standard invoice configuration. 
 Step 6 : enable the print party details . 
 Step 4 : If you cannot find a way to automatically capture email addresses in vouchers through customization or configuration, consider contacting BUSY's customer support or consulting their official documentation.

What options are there for customizing printed bills/vouchers in BUSY?

In BUSY, we have different type of Format : Standard and Advance Format.
Standard : Its Default format of BUSY and can print in A4 Size. Additional field we can add it through below steps.
Step 1: Administration
Step 2: Configuration
Step 3: Invoice Document printing 
Step 4: Standard 
Step 5: Can enable options which required in print & also can configure body part by increasing the characters of the field which available in Self Configured option.
Advanced : We have default format available which are in A5 and A3. We can create Design format & also can add additional field in Header, Body and Footer part. Pls Follow Below Steps.
Step1 : Administration
Step 2: Configuration
Step 3: Invoice Document printing 
Step 4: Advanced
Step 5: Select Voucher Type 
Step 6: Create Format
Step 7: Add field according in Header, Body and Footer Part.
Step 8: In Page setting option, mention it details for format.
Note : For New Format & Modification in Design always done on chargeable basis. For Voucher can do customization from dealer end.

How do I customize invoices in BUSY?

To customize invoices in BUSY, you can follow below steps: 
 Step 1: Open BUSY. 
 Step 2: Then open company in which you want to customise the invoices. 
 Step 3: Go in administration option. 
 Step 4: In dropdown select configuration. 
 Step 5: Then click on Invoice and Document Printing option. 
 Step 6: Select the relevant format either standard or advanced. 
 Step 7: Select voucher type, As in standard format you will get the pre defined options to configure your invoice format. 
 Step 8: If you want to add some more fields which is not in standard format then select advance format. 
 Step 9: As in advanced format, first select relevant voucher type then click on add format. 
 Step 10: Add the format name and it will show the default advanced format. 
 Step 11: If you want to add additonal fields in format, Then you can design through your Channel partner or can mail us on Support@BUSY,in

How to enter opening stock with parameters defined for an item?

Certainly, here's a step-by-step for the provided solution:
Step 1: Open your BUSY and navigate to the section where you manage invoice settings and configurations.
Step 2 : Within the standard Invoice Configuration settings, look for an option to Self Configured .
Step 3 : Once you entered into Self Configured , the Body print configuration window show .Select the Item MRP option and set the MRP character size value . 
Step 4 : If you want to go beyond the standard invoice layout, consider designing an advanced invoice that includes additional information, such as item MRP and more detailed Information.
Step 5 : If you're not familiar with advanced invoice design or require specific customization, you might want to consult BUSY's support or customer service to get guidance on how to achieve the desired layout.
Step 6 : Keep in mind that advanced invoice design services might be chargeable, depending on the complexity and scope of customization. Confirm with BUSY's support team if there are any associated costs.