Frequently Asked
Questions

Q: How can I maintain my two company addresses in the same company so that the previous address will remain the same for previous bills and new bills show new company address?

For maintaining two company addresses in the same company so that the previous address will remain the same for previous bills and new bills show a new company address below are the steps:- Step 1: you have to customize a new sale bill format for your previous or new company address Because In BUSY you can update only one address at a time and this will reflect in all vouchers irrespective this is a new or old bill. Step 2: So for customizing a New sale bill format you have to go to the Administration menu and then sub menu configuration after that Invoice document printing (Advance) option and from there can customise the format. Step 3: Either You can contact to Authorised Channel partner or mail your sample to us at support@busy.in

Q: I want the e-invoice number to be displayed on the invoice in BUSY. How can I enable this?

Here's a simplified step-by-step guide to enable the e-invoice number to be displayed on the invoice in BUSY: Step 1:Open BUSY and navigate to the Administration section. Step 2:Within Administration, choose the Configuration option. Step 3:Select the Invoice/Document Printing option. Step 4:Under the configurations, choose the Standard and Sales Invoice option. Step 5:Search for the option Print E-inv. IRN/ACK No./Ack Date. Step 6:Set this option to Y to enable the display of the e-invoice number on the invoice. Step 7:Look for the option to Print e-invoice QR-code, Set this option as Y. Step 8:Save the configuration settings. By following these steps, you can enable the e-invoice number to be displayed on the invoice in BUSY by adjusting the bill print settings.

Q: Users split Item Print name into two lines each item occupies two lines on the invoice, regardless of whether the item name is split or not.

In BUSY as you know we can split any statement in the number of lines. In some cases users need to split Item print name in two or more lines due to limitation of space but this command applied on all items of voucher whether it split or not and occupied blank rows. To Ignore occupied blank rows. We have in Print Style To Apply Command, Please try the following steps: Step 1 : Take a backup of your existing invoice format. Step2 : Click on Body Section and go to Item Body Information section. Step3 : Add Command before starting the second line onward. Note : print style available for Body Item Information only. Note2 : whenever use please Ignore Hard Coded statement, , Command in that lines

Q: Showing both bags and quantity in Quintals for soyabean in the invoice in BUSY. How to configure?

To display both bags and quintals for soybean quantity on the invoice in BUSY, follow these steps: Step 1:First, ensure that you have enabled the alternate unit option from the inventory menu. Step 2:Go to Configuration and select Invoice/Document Printing. Step 3:Choose either Standard or Advance format. (For Advance format, contact your dealer or solution partner.) Step 4:Under Standard format, select Sales Invoice. Step 5:Look for the Body option. Step 6:Select Self Configured and add the number of characters for the alternate quantity. (Note: The total width should be 80/96/136/158 in landscape mode.) Step 7:Press the OK button to save this information. By following these steps, you can configure the invoice to display both bags and quintals for soybean quantity in BUSY.

Q: Users need to Maintain 4 Decimal in Voucher but in Invoice Need to show two Decimal only in Both Amount in figure and amount in word

In BUSY Standard Invoice format by default decimal point in rate/amount picks from Currency decimal configuration done in regional setting in BUSY. But in advance design users can change the decimal point of amount/rate/qty. As per their requirement. To Show 2 decimal in total amount in figure & amount in word, users can try the following steps: Step 1 : Take a backup of your existing invoice format Step2 ; In the Body Grand Total/Footer Section, locate the field that represents the amount. It is currently displayed as "". Step3 : Replace decimal point with 2 in Amount Grand Total. Step4 : same way users need to locate in Body Grand Total/Footer and need to mention decimal point like Note : as per above example users can change any numeric values decimal like,Qty,Rate,MRP etc.

Q: Users need to Group Item Detail Item Group wise on Invoice

In BUSY advanced format we have the option to group items in Various ways like Grouped on Item Group,Material Centre,Item Optional Field1 etc. To apply Grouping in Invoice, users can try the following steps: Step 1 : Take a backup of your existing invoice format Step2 ; Click on Page Setting of Invoice Format Step3 : In Page Setting users need to enable Basis of Grouping & need to select grouping type . Step4 : after enabling grouping options, users need to select Header/Sub Header & Grand Total/subtotal setting as per requirement. Step5 : if users need to reset Item sr.No after each Group then users need to enable Reset Item Grouping after each Groups. Step6 : after setting done in Page setup user need to add Item Group name & related information in Sub Header.

Q: Can I customize my invoice template and layout in BUSY?

Yes, you can customize my invoice template and layout in BUSY. To customize your invoice template and layout in BUSY, you need to follow the below step: Step 1: Go to Administration. Step 2: Select Configuration. Step 3: Choose Invoice or Document Printing. Step 4: Click Advanced. Step 5: Select Sale Invoice as the document type. Step 6: Add the specific designated sales invoice format you want to customize and deisgn the format as per your voucher details if you can or if not possible from you need to contact your local partner dealer of BUSY, becuase its chargeble setting in BUSY, and if local partner dealer of BUSY not able to do this, then we can do in BUSY in chargeble basis. Here, you'll find options for customize your invoice template and layout in BUSY.

Q: I am unable to generate the correct address on my credit notes. The address shown is wrong. How can I fix this?

To generate the correct address on my credit notes, you need to follow the following steps: First, confirm whether it's format, standard, or design. If this is the standard format, this can be done by going to the settings menu and following the below steps: Step 1: Go to Administration, then Configuration. Step 2: Then select invoice document printing, then standard, then credit notes and update the address. or If its design format, you need to change in your designed advance format, you need to follow the below option: Step 1: Go to Administration. Step 2: Select Configuration. Step 3: Choose invoice or document printing. Step 4: Click Advanced. Step 5: Select credit notes as the document type. Step 6: Choose the specific designated credit notes; in that, select the header and find the address file to correct the address.

Q: How can I customize the pricing display in invoices and other documents in BUSY?

By default, pricing information can be printed in standard invoices/documents in BUSY. To adjust these settings for pricing print, follow the steps below: Standard Invoice/Document Step 1: Go to Administration Step 2: Configuration Step 3: Invoice/Document Printing Step 4: Standard Step 5: Sales Invoice then tick on self-configured Step 6: Define the No. of characters to be printed for pricing elements Please note that if you specify the number of characters "0", then that element cannot be printed. Advanced Invoice/Document Step 1: Go to Administration. Step 2: Configuration Step 3: Invoice or document printing Step 4: Advanced Step 5: Select the voucher format. Step 6: Add the required pricing elements field in the body to print, for example. for MRP, you can add , and for List price, you can add .

Q: I want to customize my invoice template. What are the steps I should follow?

In BUSY you can configure or customise invoice in advanced format.Follow these steps Step 1 Go to administration and then configuration Step 2 Select invoice/ document printing Step 3 Then select advanced format Step 4 Select the voucher for which you wants to configure format like sales voucher Step 5 After selecting voucher,on the right side,add format Step 6 Now you can follow to set page settings,header,body and foot Step 7 While configure format,you can check available fields,print styles and preview Step 8 After configuring format,you can check by adding invoice and then printing invoice with latest format Note:In BUSY,if you wants to desgin or configure format as per your need,it is on chargeable basis and it can desgined according to your business need in advanced format

Find Solutions to Common Issues Related to printing-problems - invoice designing modification

Taxation (GST/VAT/TDS/TCS/RCM)

Export/Import/Data Conversion

Errors (RTE/Ransome), Feedbacks and Bugs

Barcode, QR Code and Lable Printing

License Management/Softlock/Hardlock

Enquiry/Upgrade/Visit/Renewal

UMS Related Issue (Dealer Query)

Software Features

Implementation

Dealer Complaint/Issues

Enquiry/Upgrade/Visit/Renewal

Dealer Complaint/Issues

How can I maintain my two company addresses in the same company so that the previous address will remain the same for previous bills and new bills show new company address?

For maintaining two company addresses in the same company so that the previous address will remain the same for previous bills and new bills show a new company address below are the steps:-
Step 1: you have to customize a new sale bill format for your previous or new company address Because In BUSY you can update only one address at a time and this will reflect in all vouchers irrespective this is a new or old bill.
Step 2: So for customizing a New sale bill format you have to go to the Administration menu and then sub menu configuration after that Invoice document printing (Advance) option and from there can customise the format. 
Step 3: Either You can contact to Authorised Channel partner or mail your sample to us at support@busy.in

I want the e-invoice number to be displayed on the invoice in BUSY. How can I enable this?

Here's a simplified step-by-step guide to enable the e-invoice number to be displayed on the invoice in BUSY: 
 Step 1:Open BUSY and navigate to the Administration section. 
 Step 2:Within Administration, choose the Configuration option. 
 Step 3:Select the Invoice/Document Printing option. 
 Step 4:Under the configurations, choose the Standard and Sales Invoice option. 
 Step 5:Search for the option Print E-inv. IRN/ACK No./Ack Date. 
 Step 6:Set this option to Y to enable the display of the e-invoice number on the invoice. 
 Step 7:Look for the option to Print e-invoice QR-code, Set this option as Y. 
 Step 8:Save the configuration settings. 
 By following these steps, you can enable the e-invoice number to be displayed on the invoice in BUSY by adjusting the bill print settings.

Users split Item Print name into two lines each item occupies two lines on the invoice, regardless of whether the item name is split or not.

In BUSY as you know we can split any statement in the number of lines. In some cases users need to split Item print name in two or more lines due to limitation of space but this command applied on all items of voucher whether it split or not and occupied blank rows.
To Ignore occupied blank rows. We have  in Print Style
To Apply  Command, Please try the following steps:
Step 1 : Take a backup of your existing invoice format.
Step2 : Click on Body Section and go to Item Body Information section. 
Step3 : Add  Command before starting the second line onward.
Note :  print style available for Body Item Information only.
Note2 : whenever use  please Ignore Hard Coded statement, ,  Command in that lines

Showing both bags and quantity in Quintals for soyabean in the invoice in BUSY. How to configure?

To display both bags and quintals for soybean quantity on the invoice in BUSY, follow these steps: 
 Step 1:First, ensure that you have enabled the alternate unit option from the inventory menu. 
 Step 2:Go to Configuration and select Invoice/Document Printing. 
 Step 3:Choose either Standard or Advance format. (For Advance format, contact your dealer or solution partner.) 
 Step 4:Under Standard format, select Sales Invoice. 
 Step 5:Look for the Body option. 
 Step 6:Select Self Configured and add the number of characters for the alternate quantity. (Note: The total width should be 80/96/136/158 in landscape mode.) 
 Step 7:Press the OK button to save this information. 
 By following these steps, you can configure the invoice to display both bags and quintals for soybean quantity in BUSY.

Users need to Maintain 4 Decimal in Voucher but in Invoice Need to show two Decimal only in Both Amount in figure and amount in word

In BUSY Standard Invoice format by default decimal point in rate/amount picks from Currency decimal configuration done in regional setting in BUSY.
But in advance design users can change the decimal point of amount/rate/qty. As per their requirement.
To Show 2 decimal in total amount in figure & amount in word, users can try the following steps:
Step 1 : Take a backup of your existing invoice format
Step2 ; In the Body Grand Total/Footer Section, locate the field that represents the amount. It is currently displayed as "".
Step3 : Replace decimal point with 2 in Amount Grand Total.
Step4 : same way users need to locate  in Body Grand Total/Footer and need to mention decimal point like 
Note : as per above example users can change any numeric values decimal like,Qty,Rate,MRP etc.

Users need to Group Item Detail Item Group wise on Invoice

In BUSY advanced format we have the option to group items in Various ways like Grouped on Item Group,Material Centre,Item Optional Field1 etc.
To apply Grouping in Invoice, users can try the following steps:
Step 1 : Take a backup of your existing invoice format
Step2 ; Click on Page Setting of Invoice Format
Step3 : In Page Setting users need to enable Basis of Grouping & need to select grouping type .
Step4 : after enabling grouping options, users need to select Header/Sub Header & Grand Total/subtotal setting as per requirement.
Step5 : if users need to reset Item sr.No after each Group then users need to enable Reset Item Grouping after each Groups.
Step6 : after setting done in Page setup user need to add Item Group name & related information in Sub Header.

Can I customize my invoice template and layout in BUSY?

Yes, you can customize my invoice template and layout in BUSY.
To customize your invoice template and layout in BUSY, you need to follow the below step: 
Step 1: Go to Administration.
Step 2: Select Configuration.
Step 3: Choose Invoice or Document Printing.
Step 4: Click Advanced.
Step 5: Select Sale Invoice as the document type.
Step 6: Add the specific designated sales invoice format you want to customize and deisgn the format as per your voucher details if you can or if not possible from you need to contact your local partner dealer of BUSY, becuase its chargeble setting in BUSY, and if local partner dealer of BUSY not able to do this, then we can do in BUSY in chargeble basis.
Here, you'll find options for customize your invoice template and layout in BUSY.

I am unable to generate the correct address on my credit notes. The address shown is wrong. How can I fix this?

To generate the correct address on my credit notes, you need to follow the following steps:
First, confirm whether it's format, standard, or design.
If this is the standard format, this can be done by going to the settings menu and following the below steps:
Step 1: Go to Administration, then Configuration.
Step 2: Then select invoice document printing, then standard, then credit notes and update the address.
or
If its design format, you need to change in your designed advance format, you need to follow the below option:
Step 1: Go to Administration.
Step 2: Select Configuration.
Step 3: Choose invoice or document printing.
Step 4: Click Advanced.
Step 5: Select credit notes as the document type.
Step 6: Choose the specific designated credit notes; in that, select the header and find the address file to correct the address.

How can I customize the pricing display in invoices and other documents in BUSY?

By default, pricing information can be printed in standard invoices/documents in BUSY. To adjust these settings for pricing print, follow the steps below:
Standard Invoice/Document 
Step 1: Go to Administration 
Step 2: Configuration 
Step 3: Invoice/Document Printing 
Step 4: Standard 
Step 5: Sales Invoice then tick on self-configured
Step 6: Define the No. of characters to be printed for pricing elements
Please note that if you specify the number of characters "0", then that element cannot be printed.
Advanced Invoice/Document
Step 1: Go to Administration. 
Step 2: Configuration 
Step 3: Invoice or document printing
Step 4: Advanced
Step 5: Select the voucher format.
Step 6: Add the required pricing elements field in the body to print, for example. for MRP, you can add , and for List price, you can add .

I want to customize my invoice template. What are the steps I should follow?

In BUSY you can configure or customise invoice in advanced format.Follow these steps
 Step 1 Go to administration and then configuration
 Step 2 Select invoice/ document printing
 Step 3 Then select advanced format
 Step 4 Select the voucher for which you wants to configure format like sales voucher
 Step 5 After selecting voucher,on the right side,add format 
 Step 6 Now you can follow to set page settings,header,body and foot
 Step 7 While configure format,you can check available fields,print styles and preview
 Step 8 After configuring format,you can check by adding invoice and then printing invoice with latest format
 Note:In BUSY,if you wants to desgin or configure format as per your need,it is on chargeable basis and it can desgined according to your business need in advanced format

Frequently AskedQuestions