Frequently Asked Questions

Some possible causes of user signature not showing on invoice printing are:
 1. The image name does not match the user name.
 2. The image format is not JPEG.
 3. The folder path specified in the configuration is incorrect.
 4. The folder path is set to a network folder but the folder is not shared on the network. 
 There may be other factors that affect the signature printing depending on the situation.

To customize or edit the invoice template, you have to follow
Step 1 : CLick on administration
Step 2 : Configuration
Step 3 : Invoice/document printing
Step 4 : Advanced
Step 5 : Select voucher type
Step 6 : Select format or can add new to edit or to customize invoice temple
OR 
Also you can contact to our support helpline no i.e. 8282828282 or 40964096 or also can email us at support@busy.in that will be customize on chargeable basis

In BUSY, specifically in the voucher series configuration. Setting the option to send an email after saving and selecting the default email format is a valuable feature for streamlining email communication within the software.
 For BUSY users, this means that you can define certain voucher series to automatically send an email notification after saving a transaction using that series. Additionally, you have the flexibility to specify the default email format for these notifications.

For Purchase Order , We can add required fields through custom column in purchase order report.
We can add it field as per our requirement in Advanced Format for invoices.
Pls Follow the Below Steps:
Step1 : Administration
Step 2: Configuration
Step 3: Invoice Document printing 
Step 4: Advanced
Step 5: Select Voucher Type 
Step 6: Create Format
Step 7: Add the field Accordingly in Header, Body and Footer Part.
Step 8: In Page setting option, mention it details for format.

Advanced : We have default format available which are in A5 and A3. We can create Design format & also can add additional field in Header, Body and Footer part. Pls Follow Below Steps.
Step1 : Administration
Step 2: Configuration
Step 3: Invoice Document printing 
Step 4: Advanced
Step 5: Select Voucher Type 
Step 6: Create Format
Step 7: Add field according in Header, Body and Footer Part.
Step 8: In Page setting option, mention it details for format.

For Purchase Order , We can add required fields through custom column in purchase order report.
We can add it field as per our requirement in Advanced Format for invoices.
Pls Follow the Below Steps:
Step1 : Administration
Step 2: Configuration
Step 3: Invoice Document printing 
Step 4: Advanced
Step 5: Select Voucher Type 
Step 6: Create Format
Step 7: Add the field Accordingly in Header, Body and Footer Part.
Step 8: In Page setting option, mention it details for format.

If you want to break long invoice item description over multiple lines then please
 then please follow the given steps
 Step 1: You have to create advance format in standard there is not option.
 Step 2: Go to administration then configuration then invoice document printing.
 Step 3: Then advance then select invoice invoice type then add format then 
 use manipulation field L1 and L2 with data field with charcter number.

To customize the SMS format, you can customise the format through html coding by following these steps:
Step 1: Go to Administration section, then click on Configuration option.
Step 2: Select Invoice/Document Printing and choose the Advance option.
Step 3: Select the required voucher type and click on Add format option to create new format.
Step 4: Now, Click on the newly created format then configure the header through HTML coding and prepare the advance format.

In BUSY, when you print a sales voucher or any other invoice with the standard format, you will get a same header which is print separately on all invoice pages of an invoice by default. But if you want to print different header details on each voucher print, you need to design your invoice format so that you can print different header details on the invoice print separately. Designing will be chargeable.

To create a customized format for an invoice in BUSY, follow these steps:
Step 1: Go to Administration and click on configuration.
Step 2: Select Invoice and Document Printing and choose Advanced option.
Step 3: Select invoice type such as sale, sale return, purchase, purchase return etc. as required.
Step 4: After selecting invoice type then click on add format and enter the format name.
Step 5: Now configure the header, body footer with the HTML coding.