Frequently Asked Questions

The Standard format for printing sales invoices in BUSY does not have the option to add serial number, item description in column. You have to customize a format that suits your requirements. For customize a format you can contact to your authorized channel partner or you may also reach out to us on our 24X7 helpline number: 8282828282 or 011 40964096. You can also email us your query at support@busy.in.

To customize Invoice Templates in BUSY you can follow these steps:
Step 1: If you are sub user then it means you have not given right for Invoice Document printing feature.
Step 2: Also you can done same via Admin user.
Step 3: If you want to customize via sub user then give right from admin user for invoice document printing from Administration then select user then modify it & then tick same.

You can customize or edit invoices in BUSY
 Please follow the given steps to customization
 Step 1 Go on administration
 Step 2 Click on configuration
 Step 3 Invoice document printing
 Step 4 Click on Advanced then select invoice type and invoice format
 Step 5 Click on Header for header part customization 
 Step 6 Click on Body for Invoice body customization
 Step 7 Click on Footer for footer part customization

To add a specific field such as discount and price in the designing format of BUSY, you can follow these steps:
Step 1:  Step 1: Go to Administration and then click on Configuration.
Step 2: Select Invoice Document Printing and select Advanced.
Step 3: Select Voucher Type and click on modify Format .
Step 4: Add the field in Body Part and configure discount field and price field in it and save.

To troubleshoot the issue of blank preview when trying to print deposit slips in BUSY , you can try the following steps: 
Step 1: Ensure that the printer is properly connected and configured. 
Step 2: check the latest version of BUSY installed on computer
Step 3: Check the Transaction entry. 
Step 4 If the issue persists, try exporting the document as a PDF file and then printing the exported file. 

To design your format in the advanced format in BUSY, you need to follow these steps: 
Step 1: Go to the administration and then click on configuration.
Step 2: Click on Invoice Document Printing and choose Advanced. 
Step 3: Select the voucher type that you want to customize. 
Step 4: Click on the format name to customize different parts of the printing format, such as the header, body,and footer.

To restore the design format, follow these steps:
1.Navigate to the administration section.
2.Select the configuration option.
3.Within configuration, find and choose Invoice Document Printing.
4.Select the advanced settings within the invoice document printing.
5.Choose the voucher type you need to restore (e.g., sales invoice).
6.Locate the Copy from Disk option.
7.Indicate the location where the format is stored on the disk.
8.Confirm the selections and proceed.
By following these steps, you have successfully restored the design format.

To print the serial number warranty details in sale or purchase voucher, follow these steps:
Step 1: Go to administration then click on configuration
Step 2: Select invoice and document printing go to advanced option select voucher type and add format
Step 3: In body part call the serial number warranty date and month and click on save button.
Step 4: In print select advance format and print serial number warranty details.

f HSN Code not Showing Tax Invoice See the folowing Step for Configur invoice print Confoguration 
 Step 1: Click on Administration click on Configuration then click invoice Document Printing 
 Step 2: Select Satnder then click on Sale Invoice 
 Step 3: in Configure Sales Invoice Windows Click on Self Configured Tab 
 Step 4: Ensure the HSN filed is Configure 
 Step 5: Save the Configuration

If you format extenstion in .FMT like voucher format belong to sales so file name should be SINVOICE.FMT then you need to follow these steps :
Step 1 : Go to administration then configuration click on invoice and document printing
Step 2 : Put cursor on voucher type and then click copy from disk select path and click on OK. Then the SMS format or template will come in BUSY.