Frequently Asked
Questions
Find Solutions to Common Issues Related to printing-problems - invoice designing modification
How can I add custom fields like serial number, description etc for items in sales invoice?
The Standard format for printing sales invoices in BUSY does not have the option to add serial number, item description in column. You have to customize a format that suits your requirements. For customize a format you can contact to your authorized channel partner or you may also reach out to us on our 24X7 helpline number: 8282828282 or 011 40964096. You can also email us your query at support@busy.in.
Why am I unable to customize invoice templates in the BUSY?
To customize Invoice Templates in BUSY you can follow these steps:
Step 1: If you are sub user then it means you have not given right for Invoice Document printing feature.
Step 2: Also you can done same via Admin user.
Step 3: If you want to customize via sub user then give right from admin user for invoice document printing from Administration then select user then modify it & then tick same.
How do I customize invoices in BUSY, specifically editing invoice templates?
You can customize or edit invoices in BUSY
Please follow the given steps to customization
Step 1 Go on administration
Step 2 Click on configuration
Step 3 Invoice document printing
Step 4 Click on Advanced then select invoice type and invoice format
Step 5 Click on Header for header part customization
Step 6 Click on Body for Invoice body customization
Step 7 Click on Footer for footer part customization
Can you provide me with instructions on how to display the discounted price and the original price separately on the invoice?
To add a specific field such as discount and price in the designing format of BUSY, you can follow these steps:
Step 1: Step 1: Go to Administration and then click on Configuration.
Step 2: Select Invoice Document Printing and select Advanced.
Step 3: Select Voucher Type and click on modify Format .
Step 4: Add the field in Body Part and configure discount field and price field in it and save.
How to troubleshoot the issue of blank preview when trying to print deposit slips?
To troubleshoot the issue of blank preview when trying to print deposit slips in BUSY , you can try the following steps:
Step 1: Ensure that the printer is properly connected and configured.
Step 2: check the latest version of BUSY installed on computer
Step 3: Check the Transaction entry.
Step 4 If the issue persists, try exporting the document as a PDF file and then printing the exported file.
How can I design my format in the advanced format?
To design your format in the advanced format in BUSY, you need to follow these steps:
Step 1: Go to the administration and then click on configuration.
Step 2: Click on Invoice Document Printing and choose Advanced.
Step 3: Select the voucher type that you want to customize.
Step 4: Click on the format name to customize different parts of the printing format, such as the header, body,and footer.
how to restore designed format ?
To restore the design format, follow these steps:
1.Navigate to the administration section.
2.Select the configuration option.
3.Within configuration, find and choose Invoice Document Printing.
4.Select the advanced settings within the invoice document printing.
5.Choose the voucher type you need to restore (e.g., sales invoice).
6.Locate the Copy from Disk option.
7.Indicate the location where the format is stored on the disk.
8.Confirm the selections and proceed.
By following these steps, you have successfully restored the design format.
How can I ensure that the serial number warranty details are printed under each item in sales or purchase voucher?
To print the serial number warranty details in sale or purchase voucher, follow these steps:
Step 1: Go to administration then click on configuration
Step 2: Select invoice and document printing go to advanced option select voucher type and add format
Step 3: In body part call the serial number warranty date and month and click on save button.
Step 4: In print select advance format and print serial number warranty details.
Why is the HSN code not showing in the tax invoice even though I have entered it?
f HSN Code not Showing Tax Invoice See the folowing Step for Configur invoice print Confoguration
Step 1: Click on Administration click on Configuration then click invoice Document Printing
Step 2: Select Satnder then click on Sale Invoice
Step 3: in Configure Sales Invoice Windows Click on Self Configured Tab
Step 4: Ensure the HSN filed is Configure
Step 5: Save the Configuration
Is it possible to insert templates for my SMS? If yes, how can I do that?
If you format extenstion in .FMT like voucher format belong to sales so file name should be SINVOICE.FMT then you need to follow these steps :
Step 1 : Go to administration then configuration click on invoice and document printing
Step 2 : Put cursor on voucher type and then click copy from disk select path and click on OK. Then the SMS format or template will come in BUSY.