Frequently Asked
Questions

Q: The invoice details I entered are not showing on the printed invoice. What could be the reason for this discrepancy?

When invoice details are not printing we need to check which details are not showing in print then check in Invoice Document Printing/Standard and that option and enable.

Q: Do I need to include both the lawyer's number and address on the invoice or just one?

It is your choice you want both value or single in BUSY we have both option you can mention lawyer number and address or any one of them.

Q: I created a new voucher format but the changes don't reflect. What am I doing wrong?

If changes do not Reflect check format configured properly or not and field applied in correct manner or not. Note- For design format you can contact to authorized dealer

Q: Is there any way to customize the fields in the tax invoice or bill format?

Yes, it is possible to customize the fields in the tax invoice or bill format in BUSY Accounting software. You can configure the fields in the design format.

Q: How do I remove the full customer name from printing on invoices in BUSY?

In standard format, it is not possible to remove the party name. If you have the advanced format, then remove the field for the party name/party print name.

Q: How can I view the total discount on my invoice printing ?

If discount has applied in bill sundry then it will be show on invoice after total amount.if it is design format so you need to modify your format.

Q: How can I make an online payment for my invoice?

To proceed with the payment for the invoice, you can design your invoice for printing and set up a payment QR code for online transactions by scanning it.

Q: How can I preview invoices before printing in BUSY?

To preview invoices before printing in BUSY, you can use the print preview feature. This allows you to see how the invoice will look before actually printing it.

Q: How do I add my company logo and details in voucher formats?

To add company logo in invoice: Step 1 : CLick on administration Step 2 : COnfiguration Step 3 : Invoice document printing Step 4: Select voucher type Step 5 : Enable logo

Q: I am having issues printing invoices/reports. Can you help me troubleshoot?

Yes, I can help you troubleshoot the printing issue in BUSY. We need to identify the issue and then follow the appropriate troubleshooting steps to resolve it.

Find Solutions to Common Issues Related to printing-problems - invoice designing modification

Taxation (GST/VAT/TDS/TCS/RCM)

Export/Import/Data Conversion

Errors (RTE/Ransome), Feedbacks and Bugs

Barcode, QR Code and Lable Printing

License Management/Softlock/Hardlock

Enquiry/Upgrade/Visit/Renewal

UMS Related Issue (Dealer Query)

Software Features

Implementation

Dealer Complaint/Issues

Enquiry/Upgrade/Visit/Renewal

Dealer Complaint/Issues

The invoice details I entered are not showing on the printed invoice. What could be the reason for this discrepancy?

When invoice details are not printing we need to check which details are not showing in print then check in Invoice Document Printing/Standard and that option and enable.

Do I need to include both the lawyer's number and address on the invoice or just one?

It is your choice you want both value or single in BUSY we have both option you can mention lawyer number and address or any one of them.

I created a new voucher format but the changes don't reflect. What am I doing wrong?

If changes do not Reflect check format configured properly or not and field applied in correct manner or not.
Note- For design format you can contact to authorized dealer

Is there any way to customize the fields in the tax invoice or bill format?

Yes, it is possible to customize the fields in the tax invoice or bill format in BUSY Accounting software. You can configure the fields in the design format.

How do I remove the full customer name from printing on invoices in BUSY?

In standard format, it is not possible to remove the party name. If you have the advanced format, then remove the field for the party name/party print name.

How can I view the total discount on my invoice printing ?

If discount has applied in bill sundry then it will be show on invoice after total amount.if it is design format so you need to modify your format.

How can I make an online payment for my invoice?

To proceed with the payment for the invoice, you can design your invoice for printing and set up a payment QR code for online transactions by scanning it.

How can I preview invoices before printing in BUSY?

To preview invoices before printing in BUSY, you can use the print preview feature. This allows you to see how the invoice will look before actually printing it.

How do I add my company logo and details in voucher formats?

To add company logo in invoice:
Step 1 : CLick on administration
Step 2 : COnfiguration
Step 3 : Invoice document printing
Step 4: Select voucher type
Step 5 : Enable logo

I am having issues printing invoices/reports. Can you help me troubleshoot?

Yes, I can help you troubleshoot the printing issue in BUSY. We need to identify the issue and then follow the appropriate troubleshooting steps to resolve it.

Frequently AskedQuestions