Frequently Asked Questions

If your system is leaving blank spaces on the right and bottom when printing A4 size invoices or documents, it might be because the screen resolution is too high. To fix this:
Step 1 : Adjust the screen resolution to a level that works better for printing. You can do this in your computer settings.
Step 2 : Alternatively, you can print the invoice directly from the BUSY without preview it, and that should avoid the blank spaces issue.

Print if Any Command not Working Fine in invoice to fix it follow these steps 
1. go to the configuration under administration menu
2. open invoice/document designing option 
3. select sales voucher type and invoice format 
4. click on the body part tab
5. and only mentioned IF any command in one row no other command or field will be worked in same line 
5. also make sure that always mentioned IF any command in starting of line.

To resolve a DOS printing issue, follow these steps:
Step1 Go to the control panel and uninstall the existing DOS printer if it's already installed.
Step2 Reinstall Printer Driver:
After uninstalling, reinstall the printer driver to ensure a fresh installation.
Step3 Once the printer driver is installed, go to the Administration menu, click on Hardware Configuration, and set the default printer driver to the DOS printer driver.
By following these steps, you can address and potentially resolve the DOS printing

To enable the printing of non-impact Bill Sundry in the standard format, follow these steps
1 Navigate to Administration and click on Configuration, then select Invoice Document Printing.
2 Choose the Standard option and click on Sale Invoice.
3 Look for the option Print Bill Sundry and enable it. Click on the three dots on the right side.
4 Check the box for Print Non Impact Bill Sundry. 
5 Save the configuration by clicking on Ok.

Yes, you can print directly to PDF from BUSY for record keeping
 To print directly to pdf You need to select microsoft print to pdf in printer driver
 To set microsoft print to pdf driver as default follow below steps:
 Step 1: go to administration then click on configuration
 Step 2: Then click on hardware configuration then select default printer driver as microsoft print to pdf

To utilize the footer in an invoice in BUSY, follow these steps:
1 Create an advanced format as recommended.
2 Note that BUSY suggests printing only 60 lines on an A4 page.
3 If you need more lines, go to Administration, click on Hardware Configuration, and increase Lines per page.
4 Be aware that direct printing may not always result in a perfect alignment.

to Bill Ref print in invoice follow these steps 
1. go to the configuration under administration menu
2. open invoice / document designing option 
3. select advanced option 
4. select voucher type and invoice format 
6. go to the body or footer part 
7. and search  field from data fields and save in format.

item notes printing option is not available in the standard format
1 for standard format only option print item description 
2 for printing item notes on invoices, create a custom format.
Contact your BUSY channel partner or our support email ID for assistance in creating a custom format. Keep in mind that this service is chargeable.

If issue in Party Prv. Balnce, need to check below reasons: 
1. Take data backup and update master balances from the housekeeping option. 
2. Check the ledger of the party to see if the balance is adjusted or not properly. 
3. Also check the attendance report for the party.

for advance invoice format designing follow these steps 
1. go to the configuration under administration menu
2. open invoice/document designing 
3. select advanced option 
4. select voucher type amd add new format 
5. there you can find header, body and footer part for invoice designing .