Frequently Asked
Questions

Q: How can i remove empty space at the top of my invoice?

To remove empty space at the top of voucher follow below steps: Step 1: Go to Administration menu and then select submenu configuration Step 2: Then Select invoice document printing option and then select standard option Step 3: After that Select voucher type like sale voucher or purchase voucher and then disable pre print header option and then select save option for saving configuration Step 4: Then you can check by printing invoice.

Q: How to show item wise tax on sales invoice in BUSY?

To show item wise tax on sales invoice in BUSY, you need to follow these steps: Step 1: For standard format, go to administration menu then select configuration sub menu. Step 2: Select invoice or document printing option then choose standard and select sales invoice. Step 3: Set Y on print GST separately with items option then save. Step 4: For designed format you need to contact them who configure it for you.

Q: Why is the address not showing in my vouchers print?

If your address is not showing in your voucher print please ensure given below points: 1. Make sure you have specified address in party master and in billing/shipping 2. Ensure that you are using latest version of BUSY software 3. Check the format in which you are printing your invoice standard or advance 4. If it is advance format then may be address field is not specified in the header of the format

Q: Adding company logo and details to BUSY invoices?

To apply logo or background image in BUSY, please follow below steps: Step 1: Go to the Administartion menu Step 2: Click on the configuration option Step 3: Click Invoice/documnet printing, select voucher type Step 4: Provide path for logo and set height or widht for logo Step 5: Click Ok to save configuration You can add other details like bank details, declaration and term and condition in same window

Q: How do I export invoice in pdf?

If you want to export invoice in PDF please follow these steps: Step 1: Go to transactions menu Step 2: Then open the invoice such as sale,purchase etc from modify or list button Step 3: Then press the shortcut key ALT+P and then click on sales invoice Step 4: Then select the format name such as standard and click on export then select the data format as PDF and save the changes

Q: Do you have tips for optimizing BUSY for proper printing of invoices?Are there any known bugs with PDF generation in the latest BUSY version?

Please provide the additional information regarding the problem in printing so that we can guide you better. Futher if you want to know about the enable or disable any printing feature you can follow the below steps. Step 1: Go to administration menu and select configuration option. Step 2: Then from configuration select standard document printing option. Step 3: Then select standard and then select sales option to configuration printing options.

Q: Is there a way to print my invoice on a single page rather than having it split across multiple pages?

Yes, it is possible to print invoice in one page to the extend it allows in A4 sheet. Follow below steps to configure it in BUSY. Step 1: Go to administration menu and select configuration option. Step 2: Under configuration menu select hardware configuration option. Step 3: In hardware configuration option increase lines per page normal in between 60 to 65. Step 4: Then click on save button to save the changes.

Q: The invoice printing is picking up the wrong address of my company automatically .How can I fix this?

If the invoice printing is picking up the wrong address of your company automatically,you can check and follow given steps: Step 1:Go to The administration menu, Step 2:Click configuration, Step 3:Click invoice/Document printing, Step 4:Click standard, Step 5:Select sale invoice, Step 6:Here you can mention in correct address in address feild,then save this window. Step 7:Now you can open the invoice and re print,address will be shown correctly.

Q: How can I customize invoice templates in BUSY? I want to update my header, logo, etc.

To customize invoice templates in BUSY, follow these steps, Step 1: Go to Adminstration Menu Step 2: Cleck on Configuration Menu Step 3: Then Click on Invoices/Document printing and Select standard Step 4: standard configuration open and enable the logo option Step 5: Then Determine the path of logo and set height and width of logo STep 6: Modify the company name, address, or other details as needed on a header part.

Q: I want to export my invoice history to Excel. How can I do this in BUSY?

You can export the invoice history data in PDF instead of excel from the reports under print/emai/sms.We can export multiple reports related to invoices from display menu. Pls follow the below steps : Step 1: Click on Print/email/sms Step 2: Then Print utilities Step 3: Then Invoice document Step 4: Select the required invoice type with desired date can export it in PDF not in excel.

Find Solutions to Common Issues Related to printing-problems - standard configuration

Taxation (GST/VAT/TDS/TCS/RCM)

Export/Import/Data Conversion

Errors (RTE/Ransome), Feedbacks and Bugs

Barcode, QR Code and Lable Printing

License Management/Softlock/Hardlock

Enquiry/Upgrade/Visit/Renewal

UMS Related Issue (Dealer Query)

Software Features

Implementation

Dealer Complaint/Issues

Enquiry/Upgrade/Visit/Renewal

Dealer Complaint/Issues

How can i remove empty space at the top of my invoice?

To remove empty space at the top of voucher follow below steps:
Step 1: Go to Administration menu and then select submenu configuration
Step 2: Then Select invoice document printing option and then select standard option
Step 3: After that Select voucher type like sale voucher or purchase voucher and then disable pre print header option and then select save option for saving configuration
Step 4: Then you can check by printing invoice.

How to show item wise tax on sales invoice in BUSY?

To show item wise tax on sales invoice in BUSY, you need to follow these steps:
Step 1: For standard format, go to administration menu then select configuration sub menu.
Step 2: Select invoice or document printing option then choose standard and select sales invoice.
Step 3: Set Y on print GST separately with items option then save.
Step 4: For designed format you need to contact them who configure it for you.

Why is the address not showing in my vouchers print?

If your address is not showing in your voucher print please ensure given below points:
1. Make sure you have specified address in party master and in billing/shipping
2. Ensure that you are using latest version of BUSY software
3. Check the format in which you are printing your invoice standard or advance
4. If it is advance format then may be address field is not specified in the header of the format

Adding company logo and details to BUSY invoices?

To apply logo or background image in BUSY, please follow below steps: 
Step 1: Go to the Administartion menu 
Step 2: Click on the configuration option 
Step 3: Click Invoice/documnet printing, select voucher type 
Step 4: Provide path for logo and set height or widht for logo 
Step 5: Click Ok to save configuration
You can add other details like bank details, declaration and term and condition in same window

How do I export invoice in pdf?

If you want to export invoice in PDF please follow these steps:
Step 1: Go to transactions menu
Step 2: Then open the invoice such as sale,purchase etc from modify or list button
Step 3: Then press the shortcut key ALT+P and then click on sales invoice 
Step 4: Then select the format name such as standard and click on export then select the data format as PDF and save the changes

Do you have tips for optimizing BUSY for proper printing of invoices?Are there any known bugs with PDF generation in the latest BUSY version?

Please provide the additional information regarding the problem in printing so that we can guide you better. Futher if you want to know about the enable or disable any printing feature you can follow the below steps.
Step 1: Go to administration menu and select configuration option.
Step 2: Then from configuration select standard document printing option.
Step 3: Then select standard and then select sales option to configuration printing options.

Is there a way to print my invoice on a single page rather than having it split across multiple pages?

Yes, it is possible to print invoice in one page to the extend it allows in A4 sheet. Follow below steps to configure it in BUSY.
Step 1: Go to administration menu and select configuration option.
Step 2: Under configuration menu select hardware configuration option.
Step 3: In hardware configuration option increase lines per page normal in between 60 to 65.
Step 4: Then click on save button to save the changes.

The invoice printing is picking up the wrong address of my company automatically .How can I fix this?

If the invoice printing is picking up the wrong address of your company automatically,you can check and follow given steps:
 Step 1:Go to The administration menu,
 Step 2:Click configuration,
 Step 3:Click invoice/Document printing,
 Step 4:Click standard,
 Step 5:Select sale invoice,
 Step 6:Here you can mention in correct address in address feild,then save this window.
 Step 7:Now you can open the invoice and re print,address will be shown correctly.

How can I customize invoice templates in BUSY? I want to update my header, logo, etc.

To customize invoice templates in BUSY, follow these steps,
Step 1: Go to Adminstration Menu
Step 2: Cleck on Configuration Menu
Step 3: Then Click on Invoices/Document printing and Select standard 
Step 4: standard configuration open and enable the logo option
Step 5: Then Determine the path of logo and set height and width of logo 
STep 6: Modify the company name, address, or other details as needed on a header part.

I want to export my invoice history to Excel. How can I do this in BUSY?

You can export the invoice history data in PDF instead of excel from the reports under print/emai/sms.We can export multiple reports related to invoices from display menu.
 Pls follow the below steps :
 Step 1: Click on Print/email/sms
 Step 2: Then Print utilities 
 Step 3: Then Invoice document
 Step 4: Select the required invoice type with desired date can export it in PDF not in excel.

Frequently AskedQuestions