Frequently Asked
Questions

Q: What is the reason for not printing Drug License number ?

If Drug License number is not print then there cloud be two reasons: Step1: If you are print invoice with the standard format then make sure to mention Drug License number in the inventory feature under Feature and option Step2: If you are print invoice with the designed format then make sure to select Drug License number field in the format

Q: Adding IRN number to BUSY-generated invoices. How to set this option?

To add the IRN number to BUSY-generated invoices, Step1: Go to administration and configuration option Step2: Find invoice document printing and click on standard Step3: enable option for QR code and IRN number details to print Step4: Once enabled, the IRN number and QR code will be automatically fetched and printed on the invoice. Step5: And save the configuration

Q: How to add terms and conditions in BUSY delivery challan?

In BUSY, We can add Terms and Condition for Delivery Challan either in standard and Advanced Format. Pls Follow the Below Steps : Step 1: Administration Step 2: Configuration Step 3: Invoice Document Printing Step 4: Standard Step 5: Delivery Note Step 6: On Right Bottom, Add or Change the Terms and Condition details. For Advanced Format : We Can add it in Footer part of the Format.

Q: How can I print duplicate copies of invoices in BUSY?

when we print the invoices then we have to mention 2 in option Print title for Copy No. Pls Follow the Below Steps : Step 1: Transactions Step 2: Select Voucher Type Step 3: Add and Save the Voucher Step 4: Ask for print invoice Step 5: Select the Format in which you want to print. Step 6: Print Title for Copy No. Mention - 2.

Q: Applying signatures automatically in BUSY?

To add authorised signature in document printing, please follow below steps: Step 1: Go to adminstartion menu, open configuration option Step 2: Click Feature/Option, select General tab Step 3: Open Configuration option of maintain user image and signature option Step 4: Specify path of correct signature image Step 5: Save the configuration of General Tab Step 6: Enable print user signature option from Invocie.document printing option

Q: The item name I entered is not showing on the printout. Instead some random text is printing. Why is this happening?

If the item name not showing in the Sale Invoice (standard) format instead of showing some random text then please check the item print name. Below are the steps to check it:- Step1: Navigate to the Administration menu. Step2: Then click on the Master option. Step3: Then click on the modify option and open the item master. Step4: Update the Item print name there.

Q: How can I customize my invoice template? Where can I find options to edit the invoice format?

For customise invoice template in standard format please follow these steps: 1. Go in administration then go in configuration 2. Then Go in Invoice/Document printing then click on standard 3. Then select invoice type and configure according to your need For design format you can contact to your dealer and it is a paid service

Q: How can I print separate billing shipping detail in standard print invoice from BUSY Accounting Software?

To print separate billing shipping detail in standard print invoice from BUSY follow below steps: Step1: Go to administration menu and click on configuration submenu Step2: Then click on invoice document printing option and select invoice. Step3: Now enable separate billing shipping details option as Y and save the configuration and then you can check separate billing shipping detail in print preview.

Q: How can I add more details like bank name and IFSC code on the invoice?

If you want to add more details like bank name and IFSC code then please follow given steps Step 1: Go to adminstration menu Step 2: Then configuration then invoice document printing then standard Step 3: Then select invoice from list of various invoices. Step 4: Then add details here in the respective feilds then save.

Q: Can you guide me on how to print the vehicle number for standard printing?

To print vehicle number for standard printing, follow these steps : Step 1: Go to administration then configuration Step 2: Select invoice and document printing select voucher type Step 3: Open standard configuration in below tab optional field and transport details printing click on it and select as mentioned below. Now tick on vehicle number and click on save button.

Find Solutions to Common Issues Related to printing-problems - standard configuration

Taxation (GST/VAT/TDS/TCS/RCM)

Export/Import/Data Conversion

Errors (RTE/Ransome), Feedbacks and Bugs

Barcode, QR Code and Lable Printing

License Management/Softlock/Hardlock

Enquiry/Upgrade/Visit/Renewal

UMS Related Issue (Dealer Query)

Software Features

Implementation

Dealer Complaint/Issues

Enquiry/Upgrade/Visit/Renewal

Dealer Complaint/Issues

What is the reason for not printing Drug License number ?

If Drug License number is not print then there cloud be two reasons:
Step1: If you are print invoice with the standard format then make sure to mention Drug License number in the inventory feature under Feature and option 
Step2: If you are print invoice with the designed format then make sure to select Drug License number field in the format

Adding IRN number to BUSY-generated invoices. How to set this option?

To add the IRN number to BUSY-generated invoices,
 Step1: Go to administration and configuration option
 Step2: Find invoice document printing and click on standard
 Step3: enable option for QR code and IRN number details to print 
 Step4: Once enabled, the IRN number and QR code will be automatically fetched and printed on the invoice.
 Step5: And save the configuration

How to add terms and conditions in BUSY delivery challan?

In BUSY, We can add Terms and Condition for Delivery Challan either in standard and Advanced Format.
Pls Follow the Below Steps :
Step 1: Administration
Step 2: Configuration
Step 3: Invoice Document Printing
Step 4: Standard
Step 5: Delivery Note
Step 6: On Right Bottom, Add or Change the Terms and Condition details.
For Advanced Format : We Can add it in Footer part of the Format.

How can I print duplicate copies of invoices in BUSY?

when we print the invoices then we have to mention 2 in option Print title for Copy No.
Pls Follow the Below Steps :
Step 1: Transactions
Step 2: Select Voucher Type
Step 3: Add and Save the Voucher
Step 4: Ask for print invoice 
Step 5: Select the Format in which you want to print.
Step 6: Print Title for Copy No. Mention - 2.

Applying signatures automatically in BUSY?

To add authorised signature in document printing, please follow below steps:
Step 1: Go to adminstartion menu, open configuration option
Step 2: Click Feature/Option, select General tab
Step 3: Open Configuration option of maintain user image and signature option
Step 4: Specify path of correct signature image
Step 5: Save the configuration of General Tab
Step 6: Enable print user signature option from Invocie.document printing option

The item name I entered is not showing on the printout. Instead some random text is printing. Why is this happening?

If the item name not showing in the Sale Invoice (standard) format instead of showing some random text then please check the item print name.
Below are the steps to check it:-
Step1: Navigate to the Administration menu.
Step2: Then click on the Master option.
Step3: Then click on the modify option and open the item master.
Step4: Update the Item print name there.

How can I customize my invoice template? Where can I find options to edit the invoice format?

For customise invoice template in standard format please follow these steps: 
 1. Go in administration then go in configuration 
 2. Then Go in Invoice/Document printing then click on standard 
 3. Then select invoice type and configure according to your need 
 For design format you can contact to your dealer and it is a paid service

How can I print separate billing shipping detail in standard print invoice from BUSY Accounting Software?

To print separate billing shipping detail in standard print invoice from BUSY follow below steps:
Step1: Go to administration menu and click on configuration submenu
Step2: Then click on invoice document printing option and select invoice.
Step3: Now enable separate billing shipping details option as Y and save the configuration and then you can check separate billing shipping detail in print preview.

How can I add more details like bank name and IFSC code on the invoice?

If you want to add more details like bank name and IFSC code then please follow 
 given steps
 Step 1: Go to adminstration menu 
 Step 2: Then configuration then invoice document printing then standard
 Step 3: Then select invoice from list of various invoices.
 Step 4: Then add details here in the respective feilds then save.

Can you guide me on how to print the vehicle number for standard printing?

To print vehicle number for standard printing, follow these steps :
Step 1: Go to administration then configuration 
Step 2: Select invoice and document printing select voucher type 
Step 3: Open standard configuration in below tab optional field and transport details printing click on it and select as mentioned below. Now tick on vehicle number and click on save button.

Frequently AskedQuestions