I want to start generating e-invoices from BUSY but am getting errors. What are some common reasons it may not be working?

To address errors when generating E invoices from BUSY, follow these steps to ensure all necessary options are enabled and configured correctly:
Step 1: Verify GSP Configuration and User Validation:
Go to Administration in BUSY.
Under Configuration, go to Features Options.
Ensure that E invoice Confirmation is enabled for GST or VAT.
Validate the GSP configuration for both Webtel and Pinnacle, including providing the GSP user's and password in BUSY.
Step 2: Enable QR Code and E invoice Details in Sales Invoice Print:
Confirm that the QR code print option is enabled in the Sales Invoice bill print settings.
Ensure that Print E invoice IRN, Ack. No., Act Date is selected.
Step 3: Activate E invoice After Saving in Voucher Series Configuration:
Access the Voucher Series Configuration option.
Enable the E invoice after saving option to ensure E invoices are generated automatically after saving.
Step 4: Check E invoice Portal Configuration:
Verify that the E invoice option is available and configured correctly in the E invoice portal.
By following these steps and ensuring that all necessary options are enabled and configured in BUSY, you can reduce the likelihood of encountering errors when generating E invoices.