Frequently Asked
Questions
Find Solutions to Common Issues Related to taxation - e invoice generation
What GRR number do I need to enter when creating an e-invoice for shipping in BUSY?
GRR number means Goods Receipt number or Lorry Receipt number. When create E-invoice no need to enter this.
Do I need to update PIN codes while generating invoices? When is a PIN code required?
Yes, you need to update station and pincode details in account master for generating e invoice from BUSY.
Is it necessary to enter the station/pincode in account master information when generating an einvoice?
Yes, it is necessary to enter the station/pincode in account master information when generating an einvoice in BUSY.
What is the limit on how many times I can cancel and regenerate an e-invoice?
There is no specific limit on how many times you can cancel and regenerate an e-invoice in BUSY.
Do I need to define quantities for both goods and services while generating e-invoices?
No, you only need to define quantities for goods while generating e-invoices. For services, quantities are not required.
I want to change an item on the E-invoice, how can I do that?
Once the E-Invoice is generated, you won't be able to change or edit the items on the invoice.
If my purchase invoice shows the quantity in liters (LTR), do I need to set the UQC to LTR for the sales invoice and e-invoice as well in BUSY?
You need to set UQC (Unit Quantity Code) as LITRES in the liters unit master for E Invoicing.
I am trying to generate an e-invoice but it says "Transfer ID is Managed Gateway." What do I need to do to generate the e-invoice?
When you generate e invoice in BUSY, there is no error shows called manage gateway and transfer ID.
The system shows "invoice could not be generated" error when I try to create an invoice. How can I fix this?
Invoice could not be generated due to:
Step 1 : CHeck for errors
Step 2 : User rights
How does BUSY generaten IRN or serial numbers for E-invoices? What is the logic it uses for validation?
BUSY does not generate IRN or Serial numbers for E-invoices. They are automatically fetched from the E-invoice portal