Frequently Asked
Questions
Find Solutions to Common Issues Related to taxation - e invoice generation
Will there be any disruption in e-invoicing during BUSY migration or upgrade?
No,during the migration or upgrade process of BUSY, there may not be a possibility of disruption in e-invoicing.
Why is vehicle number missing from e-invoice? Where can I find it?
The vehicle number is not mandatory for E Invoice, so that on e invoice it will not appear.
How is the e-invoicing data validated before transmitting to IRP?
When you generate e invoice in BUSY, then it will automatically validate GSTIN, HSN, etc before submitting IRP.
How many e-invoices can I generate per month in BUSY?
There is no specific limit on the number of e-invoices that you can generate per month in BUSY.
Do I need to update party master for generating e-invoices?
Yes, you need to update station and pincode details in account master for generating e invoice from BUSY.
Do I need to have a GSTIN to use e-invoicing feature of BUSY?
Yes, Supplier must be registered on GSP portal and have an active GSTIN to generate E invoices.
How can I troubleshoot errors on the e-invoice portal during login?
If you are facing error during login on e-invoice portal You need to contact E-invoice portal support
E-Invoicing feature not working in BUSY. Possible reasons and solutions.
Please specify the errors you encountered when generating the E-Invoice.
Then I will Provide you the Solutions.
How long does it take to cancel an e-invoice through BUSY and the GST portal?
You can cancel e-invoice in BUSY immediately after generate e-invoice but within 24 hours of e-invoice generate
Is there a size/character limit for invoice/ voucher number when generating e-invoices in BUSY?
Yes, as per government rules there is size/character limit for invoice/voucher number while generating e-invoice in BUSY.