Frequently Asked Questions

Find out the steps to enable e invoice In BUSY
 Step 1 : Go to administration 
 Step 2 : Then go to Configuration
 Step 3 : Then go to Features and options 
 Step 4 : Then go to Gstvat options 
 Step 5 : Then enable e invoice required option 
 Step 6 : Then configure from place and pin code in configuration option 
 Step 7 : Then log in e way bill portal 
 Step 8 : Then go to registeration 
 Step 9 : Then register for Gsp 
 Step 10 :Then mention otp 
 Step 11 :Then select gsp name
 Step 12 :Then create Gsp id and gsp password 
 Step 13 :Then mention that gsp id and password in BUSY Gsp configuration option 
 Step 14 : Then go to voucher series configuration 
 Step 15 : Then select the voucher type for which you have to enable e invoice 
 Step 16 : Then select the voucher series 
 Step 17 : Then enable generate e invoice after saving option

if Forget GSP Login Credential Flowing Step Flow 
Step : 1 Open your Internet browser and login to eWay Bill Portal https: ewaybillgst.gov.in.
Step: 2 In E Way Bill System Login, enter details such as:
 User Name Enter eWay bill system user name.
 Password Enter eWay bill system password.
 Enter Captcha Enter the captcha as displayed on the screen. 
Step:3 After entering the above details, click on Login button.
Step:4 After you login into eWay bill system, go to Registration > For GSP. Register your GSP Suvidha Provider form will open.
Step :5 Click on Send OTP button, a one time password will be sent to your registered mobile number.
Step:6 In Enter OTP, enter the one time password received on your registered mobile number and click on Verify OTP button.
Step:7 Register your GST Suvidha Provider screen will appear. Here, click on Forget Password button and reset Password
Step :8 Login the BUSY Company then go to Administration Configuration Features Options GST VAT 
Step:8 Click on GSP Configuration in password Filed put new password and click on save or press F2

E invoice can't be generated for B2C sales but can be generated for B2B sales.
 Follow the below steps to generate E invoice for B2B sales invoice in BUSY:
 Step 1: Go to Administration then click on Configuration
 Step 2: Under Configuration click on Features & Options, then go to GST VAT tab.
 Step 3: Enable E invoice required option and configure Supplier place and pin code then specuify user righst accordingly.
 Step 4: Then create GSP credentials from eway/e invoice portal under server name Webtel Electrosoft Private Limited and Pinnacle Finserv Advisors Private Limited.
 Step 5: After creating GSP credentials, mention in GSP configuration in their respective fields then save it.
 Step 6: Then Go to Administration then click on Configuration.
 Step 7: Then Click on Voucher Series Configuration then Select Sales/Supply ouward then Select the Voucher Series.
 Step 8: After Selecting Voucher Series Click on Voucher Configuration.
 Step 9: In voucher configuration window, enable Generate E Invoice after Saving and then go to Sales invoice, you can create voucher and generate e invoice.

In BUSY , we can print E invoice QR code in standard as well as in advance format. 
 1. If you want to print E invoice QR code in standard format then please follow the below steps:-
 Step 1: Go to administration and select Configuration option 
 Step 2: Click on Invoice document printing standard
 Step 3: Select sale invoice
 Step 3: Enable Print E invoice QR code and save the configuration
 2. If you want to print E invoice QR code in advance format then please follow the below steps:-
 Step 1: Go to administration and select configuration tab
 Step 2: Click on Invoice document printing advance 
 Step 3: Then click on sales invoice and select the required format in which you want to configure.
 Step 4: Choose the position like header or footer 
 Step 4: Configure for E invoice QR code field from field available tab.
 Note - Format designing is a chargeable process. You can also coordinate with our authorized channel partner for the same.

If you are unable to generate e-invoices and keep encountering errors, you can check the following. 
 Step 1. Verify that the location, pincode, and address in the party master are correctly mentioned. 
 Step 2. Ensure that the GSTIN number is correct and validated. 
 Step 3. If the HSN code belongs to a service, select the tag category as Service GST Rate in the item master. 
 Step 4. The HSN code should be numeric and compliant with the Aggregate Annual Turnover. 
 Step 5. Sales voucher numbers cannot start with zero. 
 Step 6. Sales voucher numbers cannot exceed 16 characters. 
 Step 7. Always ensure that UQC (Unit Quantity Code) is mentioned in the unit master. 
 Step 8. In the transport window, specify the location and pincode. 
 Step 9. If the invoice is 'bill to ship to,' check the details in the billing and shipping window. 
 Step 10. Also, validate GSP ID. To do this, go to Administration, Configurations, then Features & Options, and finally, GST/VAT.

How do I configure the e-invoicing registration and integration in a new BUSY company? 
 "For Automatic configuration of E-invoice bill in BUSY please follow these steps: 
 1. Go in Administration then go in configuration 
 2. Then Go in Features/options menu and click then go in GST/VAT 
 3. Then Go in E-invoice configuration and mention some detail like from place and pin code 
 4. Then Go in Gsp configuration and create gsp id and mention here 
 for create GSP id please follow these steps: 
 Open E-way Bill portal 
 Then Go in registration 
 Then Go in for GSP 
 Mention OTP(which was received on Registered mail id or Register mobile Number 
 After mention OTP and create new id 
 5. After save configuration Go in Administration then configuration 
 6. Then Go in voucher series configuration and select voucher type 
 7. Then select series and click on voucher configuration 
 8. Enable input transport detail yes and generate E-invoice bill after save voucher yes"

To generate an E Invoice after saving voucher in BUSY, you need to follow these steps:
Step 1: Go to Administration menu and click on Configuration.
Step 2: Select Voucher Series Configuration and then select the voucher type for which you want to generate E Invoice such as Sales, Sales Return, etc.
Step 3: Select the series and click on Voucher Configuration.
Step 4: Here, you will see the options of Input Transport Details and Generate E Invoice After Saving, Set Y on that and save.
Step 5: Now, go to Transaction menu and select the voucher type of which you want to generate E Invoice.
Step 6: Click on Add and enter all the necessary details such as date, Vch no., Party, Item, etc.
Step 7: Enter other details in transport details window such as Place, Pincode, etc and save.
Step 8: After saving the voucher a window will appear of E Invoice generation, select yes on it.
Step 9: Check all the details and generate E invoice and wait for the process. After that you can print E invoice.

If you want to use E-invoicing feature in BUSY please follow given below steps:
 Step 1: Make sure that you have generated your GSP's/API credential on E-invoice portal such as Webtel and pinnacle.
 Step 2:Now open your company in which you want to configure the e-invoice configuration.
 Step 3:Now Click on Administration menu and click on configuration option
 Step 4:Then click on Features and options button then click on GST VAT button.
 Step 5:Now enable E-invoice required option selected as Y then click on GSP configuration button.
 Step 6:Afterward select automatically to set GSP for both Eway bill and Einvoice.
 Step 7:Then mention the user name and password for both GSP's in respective field validate it and press ok button to save the configuration.
 Step 8:Then Click on SAve button to save the changes on previous window.
 Step 9: Then go to administration menu then click on configuration button
 Step 10: Then open voucher series configuration and enable Input transport details and generate e-invoice after saving option and save it

If you want to use E-invoicing automatically in BUSY please follow given below steps:
 Step 1: Make sure that you have generated your GSP's/API credential on E-invoice portal such as Webtel and pinnacle.
 Step 2:Now open your company in which you want to configure the e-invoice configuration.
 Step 3:Now Click on Administration menu and click on configuration option
 Step 4:Then click on Features and options button then click on GST VAT button.
 Step 5:Now enable E-invoice required option selected as Y then click on GSP configuration button.
 Step 6:Afterward select automatically to set GSP for both Eway bill and Einvoice.
 Step 7:Then mention the user name and password for both GSP's in respective field validate it and press ok button to save the configuration.
 Step 8:Then Click on SAve button to save the changes on previous window.
 Step 9: Then go to administration menu then click on configuration button
 Step 10: Then open voucher series configuration and enable Input transport details and generate e-invoice after saving option and save it"

To club the item details on the HSN and unit at E invoice generation in BUSY, follow these steps:
Step 1: Go to transaction then select the Sales voucher type.
Step 2: Now, Click on add tab and create the sales invoice
Step 3: Please ensure that the station, pin code, address, and GSTIN of the party are updated in the party master and the item tax category and valid HSN code are specified in the item master.
Step 4: Afterward, Select Y for E invoice required option and also mention station and Pin code in transport window then save the invoice.
Step 5: Now ,click on YES to generate E invoice and then select Automatic mode for it.
Step 6: Now, Specify Y to enable Club item details on HSN and unit then press on OK tab.
Step 7: Next, Click on check possible errors tab and rectify the errors if have
Step 8: After error rectification , click on view & generate E invoice option
Step 9: Cross verify the details appear in window and generate E invoice.