Frequently Asked
Questions
Find Solutions to Common Issues Related to taxation - e invoice generation
Invoices are not getting generated automatically in BUSY. What needs to be configured for auto-invoicing?
To enable auto-invoicing in BUSY, Kindly follow in step below:
Step1 : Go to administration, configuration
Step2 : Select Feature and options and click on Gst/Vat.
Step3 : Check e-invoice required is enable and e-invoice configuration is correct.
Step4 : Make sure that the necessary credentials are validated,
Step5 : If no login on e-eway portal, select on registration and click for GSP.
Step6 : verify OTP and create new users of webtel and pinnacle
Step7 : Exist and Again select configuration option.
Step8: Then voucher series configuration, select voucher type sale
Step9: Select on voucher configuration, Yes generate e-invoice after saving .
Threshold for auto e-invoice generation is set correctly.
How do I generate an e-invoice if my shipment is going by bus or courier?
You can generate an e invoice if your shipment is going by bus or courier.
To generate an e invoice along with vouchers, you need to follow these steps:
Step 1: Go to Transaction menu and select the voucher type of which you want to generate E Invoice.
Step 2: Click on Add and enter all the necessary details such as date, Vch no., Party, Item, etc.
Step 3: Enter other details in transport details window such as Transporter, Vehicle no., Place, Pincode, etc and save.
Step 4: After saving the voucher a window will appear of E Invoice generation, select yes on it.
Step 5: Check all the details and generate E invoice and wait for the process. After that you can print E invoice.
What are the optimal system requirements and configurations to ensure smooth printing of E-Invoices?
Follow below steps to find the optiomal system requirements and configurations to ensure smooth printing of e-invoice:
Step 1: Install .netframework in system.
Step 2: Take latest backup of your data.
Step 3: Only latest setup must be install in control pannel.
Step 4: Exclude BUSY from your antivirus or through window security.
Step 5: Run BUSY as administration.
Step 6: Set UAC compatabilty.
Step 7: Type UAC in search bar of system.
Step 8: Then a window will appear name called change user control settings.
Step 9: Set it down.
Step 10: Right click on BUSY icon.
Step 11: Then go in properties, click on compatabilty.
Step 12: Click on run this program as administration and run this program as compatibilty mode for.
Step 13: Check regional settings of your system also.
How can I ensure that my BUSY is compatible with the e-invoicing system?
You may check below instructions,to ensure that your BUSY is compatible with the e-invoicing system:
1: Check your BUSY model,As e invoicing feature is avialable in Standard/Enterprises model only.
2: Enable E invoicing on your GSTIN through E invoice portal.
3: Enable e invoicing option through, Go in administration,select configuration,click on features/options,then in GST/VAT enable e invoice required option.
4: Check GSP id is created or not.
5: Validate GSP id.
6: Go in administration, select configuration and click on voucher series configuration then enabale Genreate E invoice after saving.
7: Update it with latest release.
For further assistance can contact on our 24*7 helpline No.8282828282 or can mail us on support@busy.in
Completed E-Invoice registration; option not visible in BUSY. Additional steps needed?
If you have completed the E-Invoice registration but the option is not visible in BUSY,
Step1: Check BUSY is running on latest release
Step2:You may go to administration by going to Features and Options
Step3: Click on GST/VAT and enabling the E-Invoice option
Step4: Complete the configuration of e-invoice and GSP .
Step5: Link the GSP ID account to BUSY for e-invoicing.
Step6: Log in to the GST e-way bill portal.
Step7: Go to the Registration.
Step8: Click on for GSP
Step9: Verify with OTP, Click on the add/new option.
Step10: Select user name and select Webtel and Pinncale
Step11: Create new password and done
Step12: Configure the Generate E-Invoice after saving option in voucher series Configuration.
E-invoicing date changes to today's date for past invoices in BUSY. Why?
"According to government rules, you cannot modify the e-invoice because it has already been uploaded to the portal as same invoice number,you need to cancel it first,
To cancel the voucher you can follow these steps:
Step 1:Go to the Transactions menu,
Step 2:Click on sales,and open it in modify mode,
Step 3:Give command CTRL + X,click ok,then specify Y to cancel on e invoice Portal also,give reason of cancel then click ok,the e invoice will be cancelled.
Then you have to generate new invoice again with the changes you want, with different invoice number,and e invoice generate again.
Further may be change date from your side manually by mistake or any reason.
What are the common reasons for the e-invoice not being generated in BUSY Accounting Software?
There are the Many reasons and it's solutions for not generating e-invoices properly in BUSY, the following are :
Step 1: Voucher number cannot be start from zero.
Step 2: In Account Master, Mention Correct GST Number,Station and Pincode.
Step 3 : Account master should be Registered.
Step 4. Once E-invoice has been generated on same invoice number and user have cancelled it then e-invoice cannot be generated on it, need to generate new invoice.
Step 5. User's GSTIN should be enable E-invoicing on E-invoicing portal.
Step 6. Mention correct Station to location and pincode
Step 7. In BUSY, GST Configuration should be correct and proper.
Step 8. In GSP Configurtion mention correct GSP ID's that is generated from E-way \ E-invoice portal.
Why is my e-invoice not being generated even though the GST number is provided?
There are the Many reasons and it's solutions for not generating e-invoices properly in BUSY, the following are :
Step 1: Voucher number cannot be start from zero.
Step 2: In Account Master, Mention Correct GST Number,Station and Pincode.
Step 3 : Account master should be Registered.
Step 4. Once E-invoice has been generated on same invoice number and user have cancelled it then e-invoice cannot be generated on it, need to generate new invoice.
Step 5. User's GSTIN should be enable E-invoicing on E-invoicing portal.
Step 6. Mention correct Station to location and pincode
Step 7. In BUSY, GST Configuration should be correct and proper.
Step 8. In GSP Configurtion mention correct GSP ID's that is generated from E-way \ E-invoice portal.
How do I generate an e-invoice for a large bill over lakh rupees?
E invoice will generate of all the invoice values even it is above 1 lack rupees.
To generate an e invoice along with sales invoice, you need to follow these steps:
Step 1: Go to Transaction menu and select the voucher type of which you want to generate E Invoice.
Step 2: Click on Add and enter all the necessary details such as date, Vch no., Party, Item, etc.
Step 3: Enter other details in transport details window such as Place, Pincode, etc and save.
Step 4: After saving the voucher a window will appear of E Invoice generation, select yes on it.
Step 5: Check all the details and generate E invoice and wait for the process. After that you can print E invoice.
What is the IRN number in BUSY e-invoicing and how is it generated?
IRN is Invoice Reference Number. For generation of IRN you need to create E-invoice. please follow below mention steps for E-invoice generation from BUSY:-
Step 1:- Login E-way Bill Portal
Step 2:- Registration
Step 3:- For GSP
Step 4:- Verify OTP
Step 5:- Add GSP Id and password by selecting GSP user Webtel Electrosoft Pvt Ltd Or Pinacel Finvers Advisor Pvt Ltd
After creation of GSP ID password enter details of GSP in BUSY please follow below mention steps:-
Step 1:- Administration Tab
Step 2:- Configration
Step 3:- Feature/ option
Step 4:- GST/VAT
Step 5:- Enable E-invoice Required option and then GSP configration. Enter GSP Id password which is created from E-way bill portal. Then create invoice