Frequently Asked
Questions

Find Solutions to Common Issues Related to taxation - e invoice print

FAQs

The software is not allowing me to generate only the E-invoice without e-way bill. Is this expected behavior?

 To generate only the invoice without e-way bill, follow the steps below:
Step 1: To generate an e-invoice bill in BUSY, ensure that e-invoice Configuration is done in GST or VAT from Administrator, then Configuration, then Features or Option.
Step 2: Also, make sure that your QR code print...

I am unable to see the BB e-invoice option under GST in BUSY. What should I do to generate BB e-invoices from BUSY?

 To see the B2B e-invoice option under GST in BUSY, follow the steps below:
Step 1: To generate an e-invoice bill in BUSY, ensure that e-invoice Configuration is done in GST or VAT from Administrator, then Configuration, then Features or Option.
Step 2: Also, make sure that your QR...

I need to regenerate an e-invoice with some corrections. What is the step-by-step process to modify and regenerate e-invoices?

 To regenerate an e-invoice with some corrections, you need to follow the below steps:
Step 1: To generate an e-invoice bill in BUSY, ensure that e-invoice Configuration is done in GST or VAT from Administrator, then Configuration, then Features or Option.
Step 2: Also, make sure that your QR...

What is the process to start generating e-invoices from BUSY? A step-by-step guide would be helpful.

 To to start generating e-invoices from BUSY, follow the steps below:
Step 1: To generate an e-invoice bill in BUSY, ensure that e-invoice Configuration is done in GST or VAT from Administrator, then Configuration, then Features or Option.
Step 2: Also, make sure that your QR code print option...

What are the prerequisites to enable e-invoice generation from BUSY?

 To generate an invoice in BUSY Follow the steps below:
Step 1: To generate an e-invoice bill in BUSY, ensure that e-invoice Configuration is done in GST or VAT from Administrator, then Configuration, then Features or Option.
Step 2: Also, make sure that your QR code print option is...

The voucher PDFs I generate in BUSY are not displaying the QR codes. Why is this happening and how can I get the QR codes to show properly?

 To display a QR code on a Voucher PDF after generating an E invoice, follow these steps based on your Windows Server system:
If it's a Normal Windows Server:
Step 1: Confirm that your server is a standard Windows Server (not Windows Server 2012 R2).
Step 2: Navigate to the...

I am unable to generate an e-invoice from the BUSY. How can I get the e-invoice format from BUSY?

 To generate an e-invoice in BUSY, follow the steps below:
Step 1: To generate an e-invoice bill in BUSY, ensure that e-invoice Configuration is done in GST or VAT from Administrator, then Configuration, then Features or Option.
Step 2: Also, make sure that your QR code print option is...

I am trying to generate an E-invoice but it is not getting created. What should I do?

 To generate an E-invoice in BUSY, follow the steps below:
Step 1: To generate an e-invoice bill in BUSY, ensure that e-invoice Configuration is done in GST or VAT from Administrator, then Configuration, then Features or Option.
Step 2: Also, make sure that your QR code print option is...

I cannot see the print option for e-invoices and Bill receivables. How can I get the PDF files for e-invoices displayed in my dashboard?

 To get the PDF files for e invoices and receivables, you need to follow the below steps: 
For E invoice view, print and PDF files:
Step 1: Go to the Transactions menu.
Step 2: Under Transactions, locate and select GST Misc. Utilities.
Step 3: Inside GST Misc. Utilities, choose

I have registered on the e-invoice portal but invoices are still not getting generated automatically in BUSY after saving vouchers. What could be the issue?

 To After registered on the e invoice portal but invoices are still not getting generated automatically in BUSY after saving vouchers, then you need to follow the below steps:
Step 1: Enable E Invoice Option:
Navigate to Administration in BUSY.
Go to Configuration and Go to Configuration and
select GST...