Frequently Asked
Questions
Find Solutions to Common Issues Related to taxation - e invoice print
I am unable to see the BB e-invoice option under GST in BUSY. What should I do to generate BB e-invoices from BUSY?
To see the B2B e-invoice option under GST in BUSY, follow the steps below:
Step 1: To generate an e-invoice bill in BUSY, ensure that e-invoice Configuration is done in GST or VAT from Administrator, then Configuration, then Features or Option.
Step 2: Also, make sure that your QR code...
I need to regenerate an e-invoice with some corrections. What is the step-by-step process to modify and regenerate e-invoices?
To regenerate an e-invoice with some corrections, you need to follow the below steps:
Step 1: To generate an e-invoice bill in BUSY, ensure that e-invoice Configuration is done in GST or VAT from Administrator, then Configuration, then Features or Option.
Step 2: Also, make sure that your QR code...
What is the process to start generating e-invoices from BUSY? A step-by-step guide would be helpful.
To to start generating e-invoices from BUSY, follow the steps below:
Step 1: To generate an e-invoice bill in BUSY, ensure that e-invoice Configuration is done in GST or VAT from Administrator, then Configuration, then Features or Option.
Step 2: Also, make sure that your QR code print option is...
What are the prerequisites to enable e-invoice generation from BUSY?
To generate an invoice in BUSY Follow the steps below:
Step 1: To generate an e-invoice bill in BUSY, ensure that e-invoice Configuration is done in GST or VAT from Administrator, then Configuration, then Features or Option.
Step 2: Also, make sure that your QR code print option is enabled...
I am unable to generate an e-invoice from the BUSY. How can I get the e-invoice format from BUSY?
To generate an e-invoice in BUSY, follow the steps below:
Step 1: To generate an e-invoice bill in BUSY, ensure that e-invoice Configuration is done in GST or VAT from Administrator, then Configuration, then Features or Option.
Step 2: Also, make sure that your QR code print option is enabled...
I am trying to generate an E-invoice but it is not getting created. What should I do?
To generate an E-invoice in BUSY, follow the steps below:
Step 1: To generate an e-invoice bill in BUSY, ensure that e-invoice Configuration is done in GST or VAT from Administrator, then Configuration, then Features or Option.
Step 2: Also, make sure that your QR code print option is enabled...
I have already generated and print the e-invoice but need to access it again. How can I view or print the previously generated e-invoice on the portal?
To view or print the previously generated e invoice on the portal, you need to follow the below steps:
First, confirm whether the e invoice was generated from BUSY or the e invoice portal.
If it was generated from BUSY, then follow the below steps for the PDF:
Step 1:...
The voucher PDFs I generate in BUSY are not displaying the QR codes. Why is this happening and how can I get the QR codes to show properly?
To display a QR code on a Voucher PDF after generating an E invoice, follow these steps based on your Windows Server system:
If it's a Normal Windows Server:
Step 1: Confirm that your server is a standard Windows Server (not Windows Server 2012 R2).
Step 2: Navigate to the...
I cannot see the print option for e-invoices and Bill receivables. How can I get the PDF files for e-invoices displayed in my dashboard?
To get the PDF files for e invoices and receivables, you need to follow the below steps:
For E invoice view, print and PDF files:
Step 1: Go to the Transactions menu.
Step 2: Under Transactions, locate and select GST Misc. Utilities.
Step 3: Inside GST Misc. Utilities, choose E...
I am unable to generate an E-invoice in BUSY. What should I do to resolve this?
To generate an invoice in BUSY Follow the steps below:
Step 1: To generate an e invoice bill in BUSY, ensure that e invoice Configuration is done in GST or VAT.
Step 2: Also, make sure that your QR code print option is enabled in the Sales invoice bill print...
