Frequently Asked
Questions
Find Solutions to Common Issues Related to taxation - e invoice print
I am unable to generate an e-invoice from the BUSY. How can I get the e-invoice format from BUSY?
To generate an e-invoice in BUSY, follow the steps below:
Step 1: To generate an e-invoice bill in BUSY, ensure that e-invoice Configuration is done in GST or VAT from Administrator, then Configuration, then Features or Option.
Step 2: Also, make sure that your QR code print option is enabled...
I am trying to generate an E-invoice but it is not getting created. What should I do?
To generate an E-invoice in BUSY, follow the steps below:
Step 1: To generate an e-invoice bill in BUSY, ensure that e-invoice Configuration is done in GST or VAT from Administrator, then Configuration, then Features or Option.
Step 2: Also, make sure that your QR code print option is enabled...
I have already generated and print the e-invoice but need to access it again. How can I view or print the previously generated e-invoice on the portal?
To view or print the previously generated e invoice on the portal, you need to follow the below steps:
First, confirm whether the e invoice was generated from BUSY or the e invoice portal.
If it was generated from BUSY, then follow the below steps for the PDF:
Step 1:...
The voucher PDFs I generate in BUSY are not displaying the QR codes. Why is this happening and how can I get the QR codes to show properly?
To display a QR code on a Voucher PDF after generating an E invoice, follow these steps based on your Windows Server system:
If it's a Normal Windows Server:
Step 1: Confirm that your server is a standard Windows Server (not Windows Server 2012 R2).
Step 2: Navigate to the...
I cannot see the print option for e-invoices and Bill receivables. How can I get the PDF files for e-invoices displayed in my dashboard?
To get the PDF files for e invoices and receivables, you need to follow the below steps:
For E invoice view, print and PDF files:
Step 1: Go to the Transactions menu.
Step 2: Under Transactions, locate and select GST Misc. Utilities.
Step 3: Inside GST Misc. Utilities, choose E...
I am unable to generate an E-invoice in BUSY. What should I do to resolve this?
To generate an invoice in BUSY Follow the steps below:
Step 1: To generate an e invoice bill in BUSY, ensure that e invoice Configuration is done in GST or VAT.
Step 2: Also, make sure that your QR code print option is enabled in the Sales invoice bill print...
Why are QR Code and printed invoice options missing when I try to print invoices from BUSY? How do I enable these?
If QR Code and printed invoice options missing when you try to print invoices from BUSY, then you need to follow the below steps:
Step 1: To print QR codes on your sales invoice from BUSY, ensure that e invoice confirgration is done in GST or VAT.
Step 2: Also,...
How can I get the print invoice functionality to work properly in BUSY? It seems broken currently.
If the Print Invoice functionality in BUSY is not working properly, and it appears to be broken, you can try the following steps to troubleshoot and resolve the issue:
Step 1: Check Printer and Default Printer Settings, Ensure that your printer is correctly connected, turned on, and has enough paper...
Why are the QR codes not visible when I print or save as sales invoice PDF from BUSY? How can I fix this?
To Print QR codes on your sales invoice as PDF from BUSY, you need to follow the below steps:
Step 1: To print QR codes on your sales invoice as PDF from BUSY, ensure that e invoice confirgration is done in GST or VAT.
Step 2: Also, make sure that...
How do I print invoices from BUSY with the QR Code and invoice copy included? What options should I enable?
To print invoices from BUSY with the QR Code and invoice copy included, you need to follow the below steps:
Step 1: To print QR codes on your sales invoice as from BUSY, ensure that e invoice confirgration is done in GST or VAT.
Step 2: Also, make sure that...
