Frequently Asked Questions

To print an invoice that was already generated some time back, you need to follow the below steps:
Step 1: Go to the specific sale invoice in BUSY that you want to generated an e invoice.
Step 2: Once the invoice is saved, you will find the option to print the e invoice. Click yes when prompted to print the e invoice.
Step 3: After clicking Yes to print the e invoice, the e invoice page will appear to print.
By following these steps, you can print an e invoice in BUSY which already generated some time back.

Yes, if you want to switch from designing invoices to using BUSY's standard invoices, you can still print your QR code. It can be done by going to the settings menu and following the below steps:
Step 1: Go to Administration, then Configuration.
Step 2: Then select Invoice Document Printing, then Standard, then select Sales Invoice.
Step 3: After selecting the invoice settings, enable the QR code option and E invoice INR, Ack No., and Ack Date if required.
Step 4: Once enabled, the QR code will automatically be generated and added to your sales invoices standard format.

To resolve the issue of being unable to generate PDFs or print e invoices and receivables in BUSY, you can try the following steps:
Step 1: Check if the necessary PDF generation settings are enabled in BUSY.
Step 2: Ensure that you have a compatible PDF reader installed on your computer.
Step 3: Verify that your printer is properly connected and configured.
Step 4: Make sure that you have the latest version of BUSY installed.
Step 5: Restart your computer and try generating PDFs or printing again.
Step 6: If the issue persists, contact BUSY's customer support for further assistance.

If your BUSY is an updated version and latest release with the standard or enterprise model, then you only need to enable E-invoice features in BUSY to start the E-invoicing in BUSY.
If your BLS is older and expired, then you need to upgrade it to an updated version and the latest release with the standard or enterprise model. To upgrade your BLS and renew it, you need to contact your local dealer. If it is not possible from the local dealer or partner, then we can upgrade and renew BLS with the upgrade procedure.

The difference between the portal generated invoice and the business invoice with a serial number is as follows:
The portal generated invoice: The portal generated invoice has the unique INR number, Ack No., Ack Date, and QR code, which are now applicable for above 5CR turnover and have already been uploaded electronically to the GST portal.
The business generated invoice: The business generated invoice has the details of the invoice header, customer information, invoice date, payment terms, description of products or services, subtotal, taxes, total amount due, etc.
You have to share both with the party.

If you want to print an E-Invoice Details In invoice, follow these steps. 
Step 1. Go to Administration, select Configuration, and click on Invoice Document Printing.' 
Step 2. Then click on Standard and select the invoice for which you generated the E-Invoice. 
Step 3. Press 'Y' to print the E-Invoice/B2C QR Code. 
Step 4. If you want to print Einvoice IRN/Ack.No./Ack.Date Press Y on Print E-invoice IRN/Ack.No./Ack.Date & save 
Step 5. If you have an advanced or customized format, you can add the field for E-Invoice QR Code or IRN No., etc. 

If you want to print an E-Invoice QR code & IRN Number In invoice, follow these steps.
Step 1. Go to Administration, select Configuration, and click on Invoice Document Printing.'
Step 2. Then click on Standard and select the invoice for which you generated the E-Invoice.
Step 3. Press 'Y' to print the E-Invoice/B2C QR Code.
Step 4. If you want to print Einvoice IRN/Ack.No./Ack.Date Press Y on Print E-invoice IRN/Ack.No./Ack.Date & save
Step 5. If you have an advanced or customized format, you can add the field for E-Invoice QR Code or IRN No., etc.

To customize or adjust the e invoice QR code in A5 page size 
You need to follow the steps 
1 Go to administration menu and click on configuration 
2 click on invoice document printing and select advance and select 
sale voucher and select A5 half page design
3 Go to Header or footer option where you want to set E invoice 
QR code 
4 Go to fields available option and click on Vat gst field and select 
Einvoice QR code field 
5 to adjust the size of Einvoice QR code use 
              

To print an einvoice which had already generated earlier you have 
to follow the steps 
1 Open the voucher from voucher list in modify mode and save
2 after saving Einvoice print option will appear press ok on it then print
3 otherwise you can go to Transaction menu then click on 
GST misc Utilities and click on E invoice & ewaybill management
4 then click on generate or print Einvoice
5 select automatic and select voucher type and date range 
6 then click on load list and select voucher and click on print Einvoice

To link or upload those to the sale bills in BUSY, follow these steps:
Step 1: Go to the Transaction menu.
Step 2: Select the specific sales invoice voucher for which you need to update the INR number, Ack. number, and Ack date.
Step 3: While saving the sales invoice voucher, you will find the transport window.
Step 4: Within the Transport window, you enter the INR number, Ack. Number, and Ack Date options and fill in the details manually.
By following the above steps, you will add your INR number, Ack. number, and Ack date.