Frequently Asked Questions

To print an E-Invoice and sale bill separately in BUSY, you can follow these steps:
1. Open BUSY and go to the Sales Vouchers section.
2. Create a new sales voucher or open an existing one.
3. In the voucher, go to the Print menu and select the option to print the E-Invoice separately.
4. After printing the E-Invoice, go back to the Print menu and select the option to print the sale bill separately.
5. This way, you can print both the E-Invoice and sale bill separately in BUSY.

There Could be multiple reasons why you are unable to see the option to generate ewaybill in BUSY. some possible reasons could be 
1 Ewaybill required option not enabled in GST VAT option 
2 Input Transport detail option not enable in Voucher series Configuration option of voucher 
3 Generate Ewaybill after saving option not enabled in voucher series configuration option of voucher 
4 Your User id could be restricted to generate Ewaybill by admin user 
5 Invoice amount may not be exceed to generate Ewaybill

To open your invoice in Adobe Reader in producer mode, you need to follow the below step: 
Step1: Ensure Adobe Reader is installed on your system.
Step2: Navigate to the BUSYwin folder.
Step3: Inside the BUSYwin folder, find the EWayBillTemp folder.
Step4: Locate the file you want to open and right click on it.
Step5: Choose Open with and select Adobe Reader.
Step6: Check the Always use this app to open .pdf files option.
Step7: This will allow you to open your e invoice in Adobe Reader in producer mode.

To modify or reprint an e invoice  bill in BUSY, you need to follow the below steps:
Step 1: You can go to the Transactions menu and select the Miscellaneous option.
Step 2: From there, you can choose the option for E Way Bill and Invoicing Management and then select Generate Print E Invoice.
Step 3: After that, Select an automatic option, then specify the voucher type, starting ending date, load the list of vouchers, select the sales bill, and click on the Print E Invoice option.

If you want to print E invoice QR code on invoice in BUSY, you need to follow these steps:
Step 1: Go to Administration and click on configuration tab.
Step 2: Click on Invoice / Document Printing and choose Standard.
Step 3: Choose the voucher type such as sale, sale return, etc. 
Step 4: Set Y on option Print E invoice QR Code and Print E Inv IRN / Ack No. / Ack Date. then save.
For any customized format you need to concern to your channel partner.

To add a QR code in standard format design You need to follow 
the steps 
1 go to invoice document print option under configuration menu
2 click on standard then sale invoice 
3 enable Print E invoice Qr code 
4 then from GST VAT option if you had enable E invoice then 
enable QR code for B2C invoice and configure UPI ID bank details 
IFSC code 
If you want to add any other QR code rather than default you have 
to customize the format

To get the e invoice to display both the billing and shipping party names and addresses as expected, follow these steps:
Step 1 : Ensure you've selected the correct transaction type, which should be Bill to Ship to.
Step 2 : With the correct transaction type, the e invoice will automatically display both billing and shipping party names and addresses as expected.
Step 3 : In case of transcation type selected wrong, you should check transaction type is bill to ship to, so it come automatically.

For resolve missing details or information on the printout of resolve missing details or information on the printout of Steps are 
 Step 1:Open BUSY. 
 Step 2: Go toTransactions menu . 
 Step 3: Go to GST Misc Utilites. 
 Step 4: click on E-Invoice management select Automatically. 
 Step 5:Voucher type take all Mention starting date and ending date Tick on Excluding voucher already having E-invoice Ack.No click on Load List. 
 Step 6: Select all click on Generate E-invoice F2.

To resolve the issue of not seeing the einvoicing option in your BUSY dashboard you need to ensure that you have BUSY standard or enterprise model and it is updated to the latest version of BUSY 21 and latest release also . 
If still you not find the option follow the steps 
Step1 Go to administration menu click on configuration and feature options
Step2 then click on GST VAT option 
Step3 enable E invoice required and configure 
Step4 configure GSP credentials and save 

The error Bill from address cannot be blank can be occour while
generating E invoice because of not availibility of Supplier address
in address details of company or if address not given in E invoice 
Configuration . 
To solve this error you need to follow the steps 
Step1 Go to the Administration menu 
Step2 Click on Configuration
Step3 Click on Features Options
Step4 Click on GST VAT
Step5 Click on E invoice Required Configuration option 
Step6 Click on From place option and enter the Supplier Location