Frequently Asked Questions

If the station is automatically set to Gurgaon instead of Haryana when entering the pin code, follow these steps to correct it:
Step 1: Go to the Transaction menu.
Step 2: Select the specific sales invoice voucher for which you need to station .
Step 3: While saving the sales invoice voucher, you will find the Transport window.
Step 4: Within the Transport window, locate station and update it manually the station name as Haryana.
By default, the station name is picked from the party account masters station name, which may be set as Gurgaon.

If you want to print out your e-invoices, follow these steps:
 Step 1: Go to the Transactions Check GST Misc. Utilities section.
 Step 2: Then go to the Generate/Print E-Invoice option under E-Invoice Management.
 Step 3: Select your Voucher Type, date range, and click on Print E-Invoice to take a printout of the generated e-invoice.
 Step 4: You can print the invoice by opening the voucher, clicking on save when prompted to print the e-invoice, press Yes.
 Note: You can print the e-invoice within 48 hours of generation.

If you want to print E-invoice,E-waybill and normal invoice separately after generating E-invoice alongwith E-waybill follow these steps:
 Step 1: Go to transactions menu
 Step 2: Then Open the invoice in which you have generate e-waybill and e-invoice 
 Step 3: Then press shortcut key ALT+P or click on print option to print normal invoice 
 Step 4: To print the E-waybill and E-invoice of that voucher you need to resave the invoice after that it will show you the prompt for the printing of E-invoice and E-waybill

The process for generating duplicate IRN numbers if you need to reprint an E-invoice, you need to follow the below steps:
Step 1: You can go to the Transactions menu and select the Miscellaneous option.
Step 2: From there, you can choose the option for E Way Bill and Invoicing Management and then select Generate Print E Invoice.
Step 3: After that, Select an automatic option, then specify the voucher type, starting ending date, load the list of vouchers, select the sales bill, and click on the Print E Invoice option.

Follow given steps to view the final invoice afte clicking on Generate Invoice:
 Step 1: Go in administration and select configuration.
 Step 2: Then Click on feature/Options.
 Step 3: Under it select GST/VAT.
 Step 4: Then click on GSP configuration option.
 Step 5: Change the GSP ID prefrence through given option of GSP for e-invoice.
 Step 6: Save and check.
 Step 7: Install DotNetFramewrok in system.
 Step 8: Also check internet connection.
 Step 9: Change default PDF browser.
 If still issue persists then can share concern on support@busy.in

To generate IRN numbers for some of your GST invoices. To fix this, follow the below step:
Step 1: You should check the possible error before generating the INR number for the e invoice for that particular part of your GST invoice and make sure no error is shown in the Check Possible Error Window.
Step 2: After ensuring the 'NO' invalid transaction is there,
Step 3: Proceed to generate IRN numbers for e invoices for some of those GST invoices, and then it will generate successfully without an error.

To get the QR code and IRN number in the invoice after generating it in BUSY, you need to enable the e-invoicing feature and register on the government's e-invoice portal. 
Step 1 : To enable E-invoice you have to go to administration then configuration then features/options
Step 2 : GST/VAT tab and enable e-invoice required set the GSP configuration generated from e-invoice portal for webtel and pinnacle and save.
Step 3 : Once registered, you can generate the QR code and IRN number for your invoices through the portal.

If generated within 48 hours, print it from both BUSY and the E Invoice portal.
or
If it's been over 48 hours, follow these steps:
Step 1: Log in to the GST Portal at gst.gov.in.
Step 2: Go to the return dashboard.
Step 3: Select the relevant return period.
Step 4: Click the search button.
Step 5: Choose GSTR 1 to view your return details.
Step 6: On the GSTR 1 screen, click on E Invoice to access the history.
Step 7: You will find the option to download E Invoice details in Excel format.

To generate E invoice from BUSY you need to ensure that you are 
using BUSY Standard model and Installed latest version and release 
of BUSY if the issue still persist then follow the steps 
1 Go to administrationmenu and click on configuration 
2 click on feature Option and then click on GST VAT
3 enable require Einvoice option and configure location and pincode
4 set gsp credential and enable generate E invoice after saving voucher 
and input transport details option from voucher series configuration 
for the particular voucher

To amend the Item's Quantity in the E invoice but not Re enter 
all the deatils it is recommended to create a Cr.Note Voucher and 
generate Einvoice for it Because after generating of e invoice It cant 
be modified . 
To Create the Cr. Note voucher you need to follow the steps 
Step1 Go To transaction Menu 
Step2 add Cr. Note Voucher 
Step3 Enter the modified Item details and its value and save 
Step4 generate Einvoice for Cr.Note sales return or Cr.Note W O Item