Frequently Asked Questions

To fix the Build to party location should be minimum 3 characters error in BUSY, update the station name and pin code in the customer's account master. This should resolve the issue.

if in company name have special characters then as per einvoice rule no special characters allowe in Govt generate einvoice 
you can you can mention full company name BUSY generated tax invoice

There is no such provision available to remove the option Print EInvoice after saving the Invoice. But in the modify mode of the vouhcer you print the voucher directly through Alt+P Command.

If the transporter GST number is not getting validated in BUSY while generating an invoice, you need to correct your transporter GST number in Transport Windows to validate the transporter GST number.

In BUSY, the e-invoice format does not allow customization of the footer to add a company logo. The standard format only allows adding a logo in the header section of the e-invoice.

When you enabled the E-way bill and E-invoice feature in BUSY they automatically start printing for QR code of E-invoice enable from Invoice/document Printing option same as you emailed to customer .

To activate the two-month free subscription of the BUSY Mobile Application
Email us at the support email ID with your contact details.
Our welcome team will call you back and activate your mobile app.

While generating an e-invoice from BUSY in the voucher, a window will be displayed asking if you want to print the e-invoice. Click 'Yes,' and you can proceed to print it out.

Printing the E-Invoice separately is optional. To configure for separate printing, select the voucher and give the direct print command. Separate prints can be taken for the E-Invoice and E-Way bill.

To cancel an E-Invoice without cancelling the sales invoice, you will need to go to the invoice portal and cancel the E-Invoice separately. This way, the sales invoice will remain unaffected.