Frequently Asked Questions

Solutions to common issues related to TaxationE Invoice Print.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

How to reprint a two-month-old E-Invoice in BUSY?

An E-Invoice can be reprinted up to one month old. Reprinting beyond that period is not possible

I want the normal invoice to be generated before the e-invoice and e-way bill. Is this possible? If not, what is the sequence in which invoices are generated?

Yes its possible, to generat normal invoice before the e invoice and e way bill.

How long does it take for the e-invoices I generated to reflect in the portal?

After generating of Einvoice it will take 48 hours to reflect in the 
Gst portal

I am unable to print E invoice from portal. What is wrong?

E invoice can not be printed from the portal after 48 hours from it generation.

I want to print E-Invoice without digital signature. Is this possible?

Yes, it is possible to print an E-Invoice without a digital signature in BUSY.

I already had GSP registration done earlier for e-waybill. Can I use the same for e-invoice also?

Yes, you can use the same GSP registration for both e-waybill and e-invoice.

How long are e-invoices available to view or print in BUSY after they are generated?

You can print e-invoice within 48 hours after generate e-invoice.
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