Frequently Asked Questions

If you are getting time out error while generating e-way bill from BUSY Accounitng Software you can check these things:
 1:First,you need to check is there any portal issue or not.
 2:Go to Administration menu,click configuration,click Features and options,then click GST/VAT,Check if the API is validating or not.
 3:Here,validate both APIs and check which one is getting validated and which one is not.
 4:If any API Webtel or Pinnacle is being validated as a GSP, then set that API in GSP for e-invoice,then go and generate again,
 3:If Both API is not validating,so you need to check your internet should be properly working on your system.
 4:If internet is properly working, you need to check if any antivirus on your system then exclude your BUSY and BUSYwin folder.
 5:Check in window defender,BUSY should be allow from window defender firewall,
 If its still showing that error it might be a PORTAL server issue in backend,so in that case you need to wait for some time when portal issue is resolve then you can generate e way bill, it will be genrated.

If there is any server error, then you can generate E way bill and e invoice through JSON option by following the below steps:
Step 1: Go to transaction then select the Sales voucher type.
Step 2: Now, Click on add tab and create the sales invoice
Step 3: Please ensure that the station, pin code, address, and GSTIN of the party are updated in the party master and the item tax category and valid HSN code are specified in the item master.
Step 4: Afterward, Select Y for E way bill within E invoice required option and also mention station and Pin code in transport window then save invoice.
Step 5: Now ,click on YES to generate E invoice with e way and then select JSON mode for it.
Step 6: Now, specify the file path for json then press on OK tab.
Step 7: Next, Click on check possible errors tab and rectify the errors if have
Step 8: After error rectification , click on proceed with json.
Step 9: At last, you need to upload the E way Bill json file on e way bill portal.

The details you need to enter correctly when generating e-invoices and e-way bills in BUSY, You need to Follow with the following steps . 
 Step 1. The company GSTIN should be correct.
 Step 2. The location where the goods will be sent from should be accurate.
 Step 3. The company pincode should be accurate.
 Step 4. The name and GSTIN of the receiving party should be correct.
 Step 5. The party address should have at least 3 characters.
 Step 6. The invoice number should not be too long, no more than 16 digits.
 Step 7. The date on the invoice should be current, not older than 7 days.
 Step 8. The type of tax mentioned on the invoice should be appropriate for the state.
 Step 9. The name of the item being sold should have at least 3 characters, and its HSN should be checked.
 Step 10. You must include either the name of the transport service or its ID, or the vehicle number for shipping.
 Step 11. The shipping location and its pin code are necessary to include.

Here is a general guide on how you might generate and print an E-Way bill from the portal, Are as follows : 
1. Log in into e-waybill portal. 
2. Visit the official E-Way Bill portal. 
3. Login using your credentials (username and password). If you don't have an account, you may need to register. 
4. Look for a section or tab related to E-Way Bills on the portal's dashboard. 
5. Use the search or query option to find the specific E-Way bill associated with the generated invoice. You may need to enter details like the E-Way bill number, invoice number, or other relevant information. 
6. Once you locate the E-Way bill, click on it to view the details. This should include information such as invoice details, transport details, and product information. 
7. Look for an option like "Print E-Way Bill" or "Generate E-Way Bill Print" on the screen. 
8. Enter the necessary details, such as the E-Way bill reference number. 
9. The portal should provide options to either download the E-Way bill in PDF format or print it directly.

To generate an E way bill from BUSY, you can follow these steps:
Step 1: Go to Transaction menu and select the voucher such as Sales, Purchase, etc.
Step 2: Click on Add and enter all the necessary details such as date, Vch no., Party, Item, etc.
Step 3: Enter other details in transport details window such as Transporter, Vehicle no, Place, Pincode, etc and save. 
Step 4: After saving the voucher a window will appear of Eway bill generation, select yes on it.
Step 5: Check all the details and generate eway bill and wait for the process. After that you can print e way bill.
Note: Make sure you have done all the configurations for e way bill generation.
Further, If unable to print invoice even after generating it, you need to check these steps:
Step 1: Go to Administration and click on configuration.
Step 2: Choose the Voucher Series Configuration option and select the voucher type such as Sale, Purchase, etc.
Step 3: Then, select the voucher series and click on Voucher Configuration.
Step 4: Check the option Print Invoice After Saving, it should be Y.

To generate an E way bill from BUSY, you can follow these steps:
Step 1: Go to Transaction menu and select the voucher such as Sales, Purchase, etc.
Step 2: Click on Add and enter all the necessary details such as date, Vch no., Party, Item, etc.
Step 3: Enter other details in transport details window such as Transporter, Vehicle no, Place, Pincode, etc and save. 
Step 4: After saving the voucher a window will appear of Eway bill generation, select yes on it.
Step 5: Check all the details and generate eway bill and wait for the process. After that you can print e way bill.
Note: Make sure you have done all the configurations for e way bill generation.
To restore data in BUSY from backup, you can follow these steps:
Step 1: Open BUSY and select Restore Data option from Company tab.
Step 2: Choose the folder that contains backup files and click on OK button to start the restoring process.
Step 3: If same data already exist in then BUSY will provide you an option to override it. You can chosse Yes/No as required.

If you have made errors in e-way bill generation using BUSY, you may need to correct the errors to ensure compliance with tax regulations. Here's how to correct errors in e-way bill generation:
 Step 1 :The simplest way to correct errors in an e-way bill is to generate a new one with the corrected details. 
 Step 2 :If the e-way bill with errors has not yet been transported, you can consider canceling it and generating a new one
 Step 3 :Most e-way bill modules in accounting software allow you to edit e-way bills. Look for an option to "edit" or "modify" the e-way bill.
 Step 4 :Double-check that the GSTIN (Goods and Services Tax Identification Number) and HSN (Harmonized System of Nomenclature) codes are correct. Correct any inaccuracies or discrepancies.
 Step 5 :If the errors are related to tax calculations or tax amounts, recalculate and correct them as needed.
 Step 6 :Ensure that the vehicle number and transporter details are accurately entered.
 Step 7 :Review the updated e-way bill to ensure that all corrections have been made accurately.

To generate an E way bill after creating invoice in BUSY, you need to follow these steps:
Step 1: Go to Administration menu and click on Configuration.
Step 2: Select Voucher Series Configuration and then select the voucher type for which you want to generate E way Bill such as Sales, Puchase, etc.
Step 3: Select the series and click on Voucher Configuration.
Step 4: Here, you will see the options of Input Transport Details and Generate E way Bill After Saving, Set Y on that and save.
Step 5: Now, go to Transaction menu and select the voucher type of which you want to generate E way bill.
Step 6: Click on Add and enter all the necessary details such as date, Vch no., Party, Item, etc.
Step 7: Enter other details in transport details window such as Transporter, Vehicle no, Place, Pincode, etc and save.
Step 8: After saving the voucher a window will appear of Eway bill generation, select yes on it.
Step 9: Check all the details and generate eway bill and wait for the process. After that you can print e way bill.

To generate an E way bill after creating bills in BUSY, you need to follow these steps:
Step 1: Go to Administration menu and click on Configuration.
Step 2: Select Voucher Series Configuration and then select the voucher type for which you want to generate E way Bill such as Sales, Puchase, etc.
Step 3: Select the series and click on Voucher Configuration.
Step 4: Here, you will see the options of Input Transport Details and Generate E way Bill After Saving, Set Y on that and save.
Step 5: Now, go to Transaction menu and select the voucher type of which you want to generate E way bill.
Step 6: Click on Add and enter all the necessary details such as date, Vch no., Party, Item, etc.
Step 7: Enter other details in transport details window such as Transporter, Vehicle no, Place, Pincode, etc and save.
Step 8: After saving the voucher a window will appear of Eway bill generation, select yes on it.
Step 9: Check all the details and generate eway bill and wait for the process. After that you can print e way bill.

To create separate parts for E-way bill in BUSY, you can follow these steps:
Step 1: Go to the Administration menu and then click on Configuration.
Step 2: Select Features/Options and Click on GST/VAT, then enable the E-way bill requirement and specify the from place and pincode. 
Step 3: Log in to the E-way portal, then click on API registration.
Step 4: Click on Create API user and select GSP IDs Webtel Electrosoft Pvt Ltd and Pinnacle Finserv Advisors Private Limited.
Step 5: Click on GSP configuration and specify the GSP IDs and their passwords that you have created on the E-way portal, then validate them successfully.
Step 6: Go to Configuration, then click on Voucher Series Configuration.
Step 7: Select a series, click on Voucher Configuration, and enable the generation of E-way bill after saving.
Step 8: You can generate e way Bill. For part A of E-way bill , you need to generate E-way bill with GSTIN ID of transporter. Mention Trasporter GSIN IN transporter window.
Step 9: For Part B of E-way bill, you need to mention Vechicle number in transport details window.