Frequently Asked Questions

To link BUSY with E way Bill portal for automatic generation of E way Bill, you need to follow these steps:
Step 1: Log in to the e way bill portal with your credentials.
Step 2: Click on Registration and then For GSP.
Step 3: Authenticate this with OTP then select through GSP to integrate the APIs through GSP. 
Step 4: Select the GSP Name either Webtel Electrosoft Private Limited or Pinnacle Finserv Advisory Private Limited.
Step 5: Create Username and Password and click on Add.
Step 6: Now, Open your company in BUSY, then go to Administration and click on configuration.
Step 7: Select Features / Options and click on GST / VAT, here you will see a option called E way Bill Required.
Step 8: Set Y to turn it on and mention your place and pincode.
Step 9: Then enter GSP user id and password in GSP Configuration tab and save.
Further, provide more details what error message you are getting while generating e way bill from BUSY.
You e way bill is showing cancelled because might be you have cancel it.

If you are unable to generate E-way Bills, you can check the following.
 Step 1. Verify that the location, pincode, and address in the party master are correctly mentioned.
 Step 2. Ensure that the GSTIN number is correct and validated.
 Step 3. If the HSN code belongs to a service, select the tag category as Service GST Rate in the item master.
 Step 4. The HSN code should be numeric and compliant with the Aggregate Annual Turnover.
 Step 5. Sales voucher numbers cannot start with zero.
 Step 6. Sales voucher numbers cannot exceed 16 characters.
 Step 7. Always ensure that UQC (Unit Quantity Code) is mentioned in the unit master.
 Step 8. In the transport window, specify the location, pincode, Transporter Name/ID & Vehcile Number.
 Step 9. If the invoice is 'bill to ship to, check the details in the billing and shipping window.
 Step 10. Also, validate GSP ID. To do this, go to Administration, Configurations, then Features & Options, and finally, GST/VAT.
 Step 1Step 1. Then Click on GSP configurations and Validate.

To ensure auto enabled e-way bill in BUSY then follow the given steps :
 Step 1: Go to Administration menu
 Step 2: Click on configuration 
 Step 3: Then click on Feature and option
 Step 4: Then click on GST/VAT feature
 Step 5: Then make sure to enable e-way bill option as Y and configure it 
 Step 6: Then click on Gsp configuration box and verify to mention correct gsp of webtel and pinnacle in the respective field 
 Step 7: Then click on Ok button
 Step 8: Then save the configuration by click on save button 
 Step 9: Then go to Voucher series configuration from configuration option
 Step 10: Then select voucher and series and click on voucher configuration 
 Step 11: Then make sure to enable Input Transport detail option as Y 
 Step 12: Ensure to enable generate e-way bill after saving option as Y 
 Step 13: Then click on OK button to save the configuration
 Stap 14: Afterward, you can generate e-way bill automatically from BUSY

Here's a simplified step-by-step guide for verifying and generating an e-invoice in BUSY: 
 Step 1:Go to the Transaction option. 
 Step 2:Select Sale and choose Add New. 
 Step 3:In the transport window, mark E-invoice required as Yes and enter the necessary information for e-invoice generation. Click OK. 
 Step 4:Save the invoice, and when prompted, click Yes to generate the e-invoice. 
 Step 5:Select Automatic Option and access the Automatic E-Invoice INR Generation Window. Choose Yes if required or No to skip. 
 Step 6:Click OK and then select Check Possible Error. Any invalid transaction details will appear in red. Correct them by clicking on the red entry. 
 Step 7:Go to Generate and View E-Invoice. Review the invoice details and click Generate E-Invoice. 
 Step 8:After generating the e-invoice, you can choose to print it. Click Yes. 
 Step 9:Your e-invoice will be successfully printed and will include a QR code, e-invoice ID, Acknowledgment No., and Activation Date. 
 By following these steps, you can generate your e-invoice in BUSY.

To generate an E way bill for a sales, purchase or sales return in BUSY, you can follow these steps:
Step 1: First you need to enable eway bill option for these invoices by going to Administration and click on configuration.
Step 2: Choose the Voucher Series Configuration option and select voucher type such as sales, purchase or sales return.
Step 3: Then, select the voucher series and click on Voucher Configuration.
Step 4: Enable the option Input Transport Details and Generate E way bill After Saving then save.
Step 5: Now, go to Transaction menu and select Sales, Purchase or Sales Return.
Step 6: Click on Add and enter all the necessary details such as date, Vch no., Party, Item, etc.
Step 7: Enter other details in transport details window such as Transporter, Vehicle no, Place, Pincode, etc and save.
Step 8: After saving the voucher a window will appear of Eway bill generation, select yes on it.
Step 9: Check all the details and generate eway bill and wait for the process. After that you can print e way bill.

If you want to generate automatic IRN then you need to follow the given steps.
 Step 1: Ensure you have configured the e invoice configuration properly.
 Step 2: Once you have done with the configuration properly then you just need
 to save the voucher after entering the details. 
 Step 3: After save it will show a pop up do you want to generate e invoice click on 
 yes tab
 Step 4: Then generate e invoice window will open where in you can see automatic
 JSON plain exce. You need to click on automatic tab.
 Step 5: Then you will see a new window automatic e invoice IRN generation where
 you will enable the option as per your requirement then press OK tab.
 Step 6: Then automatic einvoice generation window will open wherein you will 
 click on View & generate e invoice then e invoice details window will open
 here you will verify the details then click on geerate e invoice then 
 e invoice will be generated automatically.

To resolve the problem of authentication failures while generate eway bill you can follow below steps.
Step 1: Check your internet connection try with different internet connection.
Step 2: Disable or exclude BUSY from antivirus properties if any anti virus installed.
Step 3: Try with regenerating GSP user name and password and mention in GST/VAT configuration.
Steps to generate the GSP user name and pasword.
Step 1: Open your browser and search ewaybillgst.gov.in.
Step 2: Login your eway bill portal with your eway credentials.
Step 3: Then navigate to left hand side and select option of registration.
Step 4: Under Registration you will find for GSP option click on it.
Step 5: After that authenticate yourself with OTP.
Step 6: In the next window click on add user and chosse GSP named webtel electrosoft private limited.
Step 7: Enter the appropriate Username and Password and add the user.
Step 8: Follow step 6 and 7 for creating another GSP named pinnacle finserv advisors private limited.
Step 9: Enter the same username along with prefix and password in the GSP credentials in GST/VAT configuration in BUSY.

Step 1: Go to transaction then select the sales voucher
Step 2: Now, Click on add tab and create the invoice
Step 3: Please ensure that the station, pin code, address, and GSTIN of the party are updated in the party master and the item tax category and valid HSN code are specified in the item master.
Step 4: Afterward, Select Y for E way required option and also mention station and Pin code in transport window along with transporter name and its GSTIN or Vehicle number.
Step 5: Save the Invoice, click on YES to generate E way bill and then select As per government template option.
Step 6: Afterward, Define the path for government template file and Eway billfile path then press on Oktab.
Step 7: Click on check possible errors tab and rectiFinancial Year the errors if have
Step 8: After error rectification , click on proceed with Government template. You e way file in government template will be ready in defined path.
NOTE- You can download the E way bill government template from E bill portal.

To enable e-invoicing in the in BUSY, kindly follow the step below: 
 Step1 : Go to Administration, Select on configuration. 
 Step2 : Then click on feature and options. 
 Step3 : Select on GST/VAT options. 
 Step4 : You find e-invoice required config. 
 Step5 : In e-invoice configuration, you find pin code column. 
 Step6 : Correct the pin code and save. 
 Step7 : Click GSP Configurations option 
 Step8 : Mentions GSP ID of Webtel and Pinnacl 
 Step9 : To create GSP id login on e-way bill portal 
 Step10 : Go to Registration Menu and Click on for GSP 
 Step11 : Verify with your otp 
 Step12 : Click New and add 
 Step13: Select user name and select Webtel private limited . 
 Step14: Create new password and done 
 Step15 Again add new 
 Step16: Select user name and select Pinnacl 
 Step17: Create new password and done. 
 Enter the GSP user name and Password in GSP ID in BUSY

You can giude the below mentioned steps to your Accountant: 
Step 1: open eway bill portal then click on registration 
Step 2: Then click on for gsp then mention otp which was received on registered mobile number or on registered mail id 
Step 3: Then click on add new and choose gsp and vendor name (webtel or pinnacle) and create id 
"For Automatic configuration of e-way bill in BUSY please follow these steps:
Step 1. Go in Administration then go in configuration
Step 2. Then Go in Features/options menu and click then go in GST/VAT
Step 3. Then Go in E-way bill configuration and mention some detail like from place and pin code
Step 4. Then Go in Gsp configuration and create gsp id and mention here 
Step 5. After save configuration Go in Administration then configuration 
Step 6. Then Go in voucher series configuration and select voucher type 
Step 7. Then select series and click on voucher configuration 
Step 8. Enable input transport detail yes and generate E-way bill after save voucher yes