Frequently Asked Questions

Solutions to common issues related to TaxationE Way Bill Generation.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

How do I add transporter ID and vehicle number while generating E-way bill?

To add transport id and vehicel number you need to enable transport detail from voucher configuration and then add details in voucher

Can I pre-fill or save templates for generating E-Way Bills in BUSY?

There is no requirement of any template for generating e way bill you just
need to configure it and generate directly from BUSY.

How can I track which invoices have e-way bills generated and pending?

To track E-way bill generated report:
Step 1 : CLick on transactions
Step 2 : GST misc utilities
Step 3 : E-way bill audit report

How do I add customer GST number in the E-way bill?

To add customer gst no :
Step 1 : CLick on administration
Step 2 : Masters
Step 3 : Account
Step 4 : Update GST no

Why is the e-way bill window not opening in the software?

E-way bill window not opening due to:
Step 1 : Software bug
Step 2 : Configuration setting
Step 3 : User rights

Unable to attach e-invoice in BUSY. How to resolve this issue?

E-invoice not attach automatic if you want to sent einvoice bill 
fast export einvoice pdf then file is ready for attch

Do I need to fill the alias field for generating e-bills?

No, Item alias is not mandatory field for e way bill generation. However, it is totally optional field in Item master too.

What is the correct format for entering my vehicle number?

The correct format for entering a vehicle number in BUSY is to enter only the number without any special characters or spaces.

How long are e-way bills stored and accessible in BUSY?

There is no specific time for access e-way bill you can check any time after generate e-way bill or print any time

What GST-related information needs to be entered for e-way bills?

For e-way bills, you need to enter GST-related information such as the GST number, place of supply (prom place), and pin code.
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