Frequently Asked
Questions

Find Solutions to Common Issues Related to taxation - e way bill generation

FAQs

How long does it take to get an E-way bill cancelled and regenerated with correct details?

you have to cancel e-way bill within 24 hours of generate but after cancel no time limit for regenration of e-way bill

Why is only Part A of bills getting generated and Part B is not updating automatically?

With BUSY, you can only generate the Part A of e way bill because the Part B is generated by the Transporter.

The call agent asked for my district. Why is the district information needed for invoice generation?

The district information is needed for invoice generation because it helps in determining the correct place and pin code for the invoice.

Where can I review the details before generating the final e way bill in BUSY?

Before generating a final e way bill in BUSY you can see the E way Bill Details window to review the details.

Is there an option to print the e-bill with updated ship to address in BUSY?

You have to re-generate e-way bill after all modification as you can't modify existing shipping details from already generated e-way bill print.

Why does an error occur in the pin code while generating an E-way bill

Go to Administration and click on Master.
Select account and open the account in ModiFinancial Year Mode.
feed Account station and save the master

How can I add custom fields like social profile details to the e-invoice template?

E invoice template is predefined by the govt. further there is not option to 
add custom field in e invoice template.

How long are you expecting the outage related to generating e-way bills to last?

Unfortunately, we cannot give you a definite time frame for resolving the e way bill generation issue if issue from portal site.

How do I enter the vehicle number and RR number for the E-Way bill?

You can enter vehicle no, GR/RR No. in the Transport Details window during voucher entry for E way bill generation in BUSY.

Do I need to enter a port code for all export bills in BUSY?

Port code is mandatory for all export bills in BUSY as it is required for the purpose of E way bill generation.