What is the SLA for resolving issues faced with E-Way bills in BUSY?
The documentation does not provide information about the specific SLA (Service Level Agreement) for resolving issues faced with E-Way bills in BUSY.
Frequently Asked Questions
Solutions to common issues related to Taxation — E Way Bill Generation.
Support
Step-by-step Answers
How can I get an OTP resent for submitting GST returns in BUSY?
To get OTP you can check your regitered no.and email on GST Portal if your are uploading GSTR 1 Direct from BUSY.
Will the old cancelled e-way bill number be changed after regenerating with corrections?
No, the old cancelled e-way bill number will not be changed after regenerating it with corrections on same or another voucher no.
Can I use hyphens or dashes in the vehicle number for the invoice?
No, special characters like hyphens or dashes, spaces cannot be used in the vehicle number for the eway bill generation for invoice.
How do I add transporter ID and vehicle number while generating E-way bill?
To add transport id and vehicel number you need to enable transport detail from voucher configuration and then add details in voucher
Can I pre-fill or save templates for generating E-Way Bills in BUSY?
There is no requirement of any template for generating e way bill you just
need to configure it and generate directly from BUSY.
How can I track which invoices have e-way bills generated and pending?
To track E-way bill generated report:
Step 1 : CLick on transactions
Step 2 : GST misc utilities
Step 3 : E-way bill audit report
How do I add customer GST number in the E-way bill?
To add customer gst no :
Step 1 : CLick on administration
Step 2 : Masters
Step 3 : Account
Step 4 : Update GST no
Why is the e-way bill window not opening in the software?
E-way bill window not opening due to:
Step 1 : Software bug
Step 2 : Configuration setting
Step 3 : User rights
Unable to attach e-invoice in BUSY. How to resolve this issue?
E-invoice not attach automatic if you want to sent einvoice bill
fast export einvoice pdf then file is ready for attch
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