Frequently Asked
Questions
Find Solutions to Common Issues Related to taxation - e way bill generation
Do I need to fill the alias field for generating e-bills?
No, Item alias is not mandatory field for e way bill generation. However, it is totally optional field in Item master too.
What is the correct format for entering my vehicle number?
The correct format for entering a vehicle number in BUSY is to enter only the number without any special characters or spaces.
How long are e-way bills stored and accessible in BUSY?
There is no specific time for access e-way bill you can check any time after generate e-way bill or print any time
What GST-related information needs to be entered for e-way bills?
For e-way bills, you need to enter GST-related information such as the GST number, place of supply (prom place), and pin code.
I am unable to generate or print the E-way bill from the software giving error of HSN code. How can I fix this?
This error occurs when an incorrect HSN Code entered in item. Modify item master and specify correct hsn code in item master.
I am having an issue with printing the incorrect pincode on e-way bills in BUSY. How can I fix this?
To fix an incorrect pincode on e-way bills in BUSY, you need to update the pincode with the correct 6 digit pincode.
Is there a limit or threshold on the number of e-way bills I can generate per month in BUSY?
There is not be a specific limit or threshold on the number of e-way bills you can generate in BUSY per month.
What fields do I need to update to change ship to address for an order in BUSY?
To change the ship-to address for an order in BUSY, you need to update the shipping address field in the order details.
For BUSY e-invoices, is the vehicle number or transporter details mandatory? Or can I leave it blank?
No in case of e invoice vehicle number or transporter details are not mandatory
you can leave it blank
.
Why is the e-invoice or e-waybill site not opening in BUSY? How can I fix this?
In BUSY, User cannot directly Open E-way / E-invoice portal.There is only Option of Login GST portal on right side of bar.