Frequently Asked
Questions

Q: I am not able to log in to the e-way bill portal. How can I get my login issues resolved?

For portal realted query , you can contact tax consultant or kindly contact to e-invoice portal help line Number

Q: How do I cancel an e-way bill in BUSY after cancelling the linked voucher? Is it automatic or manual?

If you already cancelled the linked voucher of e-waybill then you need to cancel the E-waybill manually from portal

Q: Are there any restrictions or limitations on the size or weight of goods for generating an e-way bill?

There are no any restrictions or limitations on the size or weight of goods for generating an Eway bill.

Q: Do I need to have Virtual Keyboard enabled on the main server for e-invoicing to work in BUSY?

No you do not need to have virtual key board enable on main server for e invoicing to work.

Q: How many export transactions can I generate e-invoices for in a month? Is there any limit?

There is no limit to the number of export transactions for which you can generate e-invoices in a month.

Q: How do I generate Part A and Part B slips of E way bill in BUSY?

In BUSY, you can only generate Part A slip of Eway bill. No option to generate Part B slip.

Q: Are there any limits on the number of e-way bills/e-invoices I can generate from BUSY?

No, there are no any limit on the number of e-way bills/ e-invoices that you can generate from BUSY.

Q: How can I generate the e-invoice summary and view invoice before actual generation in BUSY?

In BUSY, there is currently no option to generate an e-invoice summary or view the invoice before actual generation.

Q: What is the ideal distance setting in BUSY for generating e-way bill without errors?

The ideal distance setting in BUSY for generating e-way bills without errors is to set the distance to 0.

Q: Is there any report or log in BUSY that shows previously generated E-way bills?

Yes, there is a report called the generate/print E-way Bill report in BUSY that shows previously generated E-way bills.

Find Solutions to Common Issues Related to taxation - e way bill generation

Taxation (GST/VAT/TDS/TCS/RCM)

Export/Import/Data Conversion

Errors (RTE/Ransome), Feedbacks and Bugs

Barcode, QR Code and Lable Printing

License Management/Softlock/Hardlock

Enquiry/Upgrade/Visit/Renewal

UMS Related Issue (Dealer Query)

Software Features

Implementation

Dealer Complaint/Issues

Enquiry/Upgrade/Visit/Renewal

Dealer Complaint/Issues

I am not able to log in to the e-way bill portal. How can I get my login issues resolved?

For portal realted query , you can contact tax consultant or kindly contact to e-invoice portal help line Number

How do I cancel an e-way bill in BUSY after cancelling the linked voucher? Is it automatic or manual?

If you already cancelled the linked voucher of e-waybill then you need to cancel the E-waybill manually from portal

Are there any restrictions or limitations on the size or weight of goods for generating an e-way bill?

There are no any restrictions or limitations on the size or weight of goods for generating an Eway bill.

Do I need to have Virtual Keyboard enabled on the main server for e-invoicing to work in BUSY?

No you do not need to have virtual key board enable on main server for e invoicing
 to work.

How many export transactions can I generate e-invoices for in a month? Is there any limit?

There is no limit to the number of export transactions for which you can generate e-invoices in a month.

How do I generate Part A and Part B slips of E way bill in BUSY?

In BUSY, you can only generate Part A slip of Eway bill. No option to generate Part B slip.

Are there any limits on the number of e-way bills/e-invoices I can generate from BUSY?

No, there are no any limit on the number of e-way bills/ e-invoices that you can generate from BUSY.

How can I generate the e-invoice summary and view invoice before actual generation in BUSY?

In BUSY, there is currently no option to generate an e-invoice summary or view the invoice before actual generation.

What is the ideal distance setting in BUSY for generating e-way bill without errors?

The ideal distance setting in BUSY for generating e-way bills without errors is to set the distance to 0.

Is there any report or log in BUSY that shows previously generated E-way bills?

Yes, there is a report called the generate/print E-way Bill report in BUSY that shows previously generated E-way bills.

Frequently AskedQuestions