Frequently Asked Questions

Solutions to common issues related to TaxationE Way Bill Generation.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

What happens if I cancel the invoice but don't cancel the e-way bill?

If you cancel the invoice but don't cancel the e-way bill, the e-way bill will remain active and unaffected.

Why is the business address not getting populated in the e-invoice in BUSY?

In E-invoice, only the business name is populated, not the address. The address is populated in the E-way bill.

My sale is tax exempt. Do I still need to generate EV bill?

If your sales is exempted ,you still need to generate E-way bill. 
E-way bill is not generated for services.

Which module in BUSY should I access to turn on E-Way Bill generation?

You can use BUSY's Standard and Enterprise edition to turn on the feature of automatica e way bill generation.

Is a vehicle number mandatory for sending goods via tempo in BUSY?

Yes, vehicle number is mandatory for sending goods via tempo in BUSY and also mandatory to generate e-way bill.

How many e-way bills can I generate in a month in BUSY?

There is no specific limit on the number of e-way bills that you can generate per month in BUSY.

Generate invoice in BUSY. Why prompt to save first before generating?

Prompt to save first before generating e inovice becuase all the details get update
on portal from your invoices.

What is the place of supply field for in BUSY?

The place of supply field in BUSY is used to indicate the state where the goods were actually supplied.

What is the port code and PIN code for [destination]?

The port code for the destination is not provided. The PIN code for the destination is also not provided.

What is the check distance feature in the software?

The check distance feature in the software calculates the distance between two PIN codes for generating E-waybills and E-invoices.
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