Frequently Asked Questions

Solutions to common issues related to TaxationE Way Bill Generation.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

Setting to change for automatic E-Way bill generation during large sales returns in BUSY?

There is no specific setting to change for automatic E-Way bill generation during large sales returns in BUSY.

What is Webtel ID and Pinnacle ID? How to check if they are missing?

Webtel and pinnacle is a GSP service provider that is used to generate E-waybill and E-invoice in BUSY

Why does the e-way bill popup window appear even after entering all required details?

The e-way bill popup window appears because the required details for the e-way bill have not been entered.

Are there any specific requirements for fields like Transporter ID for successful E-bill generation?

Yes,there are some specific requirements for successfull generation of E-way bill like
Transporter ID
Vehicle number
Station
Pincode
GSP ID and Password

E-way bills were generating fine yesterday but now they are not. What changed?

Please provide more details as what error you are facing while generating an e way bill in BUSY?

Do I need to enter transporter details every time for e-way bill generation?

Yes, you need to enter either transporter name with its GSTIN or vehicle number for E way generation.

What is the maximum distance limit for generating an e-way bill in BUSY?

The maximum distance limit for generating an e-way bill in BUSY is not specified in the available information.

Will BUSY alert me if my e-way bill is about to expire?

No, BUSY does not have a feature to alert users when their e-way bill is about to expire.

What documents do I need along with e-way bill for stock transfer?

Along with the e-way bill, you will need the stock transfer invoice or delivery challan for stock transfer.

How can I resolve the error while generating the E-way bill?

Please provide more details as what error your are getting while generating the e way bill from BUSY?
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