Frequently Asked Questions

Solutions to common issues related to TaxationE Way Bill Generation.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

E-way bills were generating fine yesterday but now they are not. What changed?

Please provide more details as what error you are facing while generating an e way bill in BUSY?

Do I need to enter transporter details every time for e-way bill generation?

Yes, you need to enter either transporter name with its GSTIN or vehicle number for E way generation.

What is the maximum distance limit for generating an e-way bill in BUSY?

The maximum distance limit for generating an e-way bill in BUSY is not specified in the available information.

Will BUSY alert me if my e-way bill is about to expire?

No, BUSY does not have a feature to alert users when their e-way bill is about to expire.

What documents do I need along with e-way bill for stock transfer?

Along with the e-way bill, you will need the stock transfer invoice or delivery challan for stock transfer.

How can I resolve the error while generating the E-way bill?

Please provide more details as what error your are getting while generating the e way bill from BUSY?

What happens when I select "Yes" for "Generate e-waybill within e-Invoice"?

When you select "Yes" for "Generate e-waybill within e-Invoice," both the e-waybill and e-invoice will be generated simultaneously.

Is it possible to cancel a bill from the eway portal?

Yes, it is possible to cancel a bill from the eway portal or from BUSY within 24 hrs.

How often are GST rules updated relating to e-way bills?

Kindly concern on E-eway bill portal helpdesk that how often GST rules are updated relating to e-way bills.

Use e-invoice portal for business below annual turnover limit?

If business turnover is more than five crore then Einvoice is applicable otherwise its not applicable for business
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