Frequently Asked Questions

Solutions to common issues related to TaxationE Way Bill Generation.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

Can I add additional details in E-way bill?

No, in BUSY you cannot add additional detail in E-way bills.
You can add additional details in voucher only .

What do I do if the software is not allowing me to generate an e-way bill with billing and shipping parties in different states?

If not allowing in that case check:
Step 1 : Verify party details
Step 2 : Check e-way bill rules

How long does it take for the E-way bill to get generated after I make the necessary updates in the BUSY software?

E-way bill generated immediately after add voucher in BUSY necessary updates makes no impact on e-way bill configuration

How can I add or modify columns in the e-invoice form? It is currently not allowing me to edit it.

There is no option to modify the e invoice form. it is predifined by the e invoice portal.

I want to print the e-invoice and e-way bill along with invoice printout from BUSY. Is this possible?

Yes, it is possible to print the e-invoice and e-way bill along with the invoice printout from BUSY.

I want to edit product quantity in the invoice after generating e-way bill. Is it possible?

No, it is not possible to edit the product quantity in the invoice after generating the e-way bill.

Do you have a list of pincode combinations that don't work well for eway bill generation.

No. BUSY does not have the list of pincodes which does not work well on eway bill portal.

Will there be any mismatch between e-way bill and GST return if I show dummy goods?

Yes, there may be a mismatch between the e-way bill and GST return if you show dummy goods.

Can I generate e-invoices for export to any country or is it just limited to Nepal?

Yes you can generate e-invoices for export to any country. 
Furthermore, it is not limited to Nepal only.

What details do I need to put in the invoice number, e-way bill number etc?

In the invoice, you need to put details such as the invoice number and the e-way bill number.
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