Frequently Asked
Questions

Find Solutions to Common Issues Related to taxation - e way bill generation

FAQs

What do I do if the software is not allowing me to generate an e-way bill with billing and shipping parties in different states?

If not allowing in that case check:
Step 1 : Verify party details
Step 2 : Check e-way bill rules

How long does it take for the E-way bill to get generated after I make the necessary updates in the BUSY software?

E-way bill generated immediately after add voucher in BUSY necessary updates makes no impact on e-way bill configuration

How can I add or modify columns in the e-invoice form? It is currently not allowing me to edit it.

There is no option to modify the e invoice form. it is predifined by the e invoice portal.

I want to print the e-invoice and e-way bill along with invoice printout from BUSY. Is this possible?

Yes, it is possible to print the e-invoice and e-way bill along with the invoice printout from BUSY.

Should I use the actual final destination address in Nepal for the shipping address or the last Indian territory address?

No, you should use the last Indian territory address as the shipping address for an export shipment.

I'm getting "bill to state should be other country" error during e-way bill generation for SEZ sale. How to resolve?

In party master mention pin code 999999 and in transport window mention correct station and pin code

My transporter does not have a vehicle number. Can I still generate an E-Way bill without providing the vehicle number?

If the vehicle number is not available then you can specify Transporter GSTIN for generating Eway bill

I want to cancel an E-invoice in BUSY. Do I need to also cancel it separately in the e-invoicing portal?

Yes, if you cancel an invoice in BUSY, it will also be cancelled in the e-invoicing portal.

What is the invoice value threshold for e-way bill generation is it based on taxable amount or total invoice value?

The invoice value threshold for e-way bill generation is based on the total invoice value, including taxes.

I want to check if BUSY provides invoices for E-way billing. Does BUSY support generating E-way billing invoices?

Yes, you can check the invoice for E-way billing and BUSY support to generate E-way billing invoices.