Frequently Asked Questions

Solutions to common issues related to TaxationE Way Bill Generation.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

What happens when I select "Yes" for "Generate e-waybill within e-Invoice"?

When you select "Yes" for "Generate e-waybill within e-Invoice," both the e-waybill and e-invoice will be generated simultaneously.

Is it possible to cancel a bill from the eway portal?

Yes, it is possible to cancel a bill from the eway portal or from BUSY within 24 hrs.

How often are GST rules updated relating to e-way bills?

Kindly concern on E-eway bill portal helpdesk that how often GST rules are updated relating to e-way bills.

Use e-invoice portal for business below annual turnover limit?

If business turnover is more than five crore then Einvoice is applicable otherwise its not applicable for business

Should I use the actual final destination address in Nepal for the shipping address or the last Indian territory address?

No, you should use the last Indian territory address as the shipping address for an export shipment.

I'm getting "bill to state should be other country" error during e-way bill generation for SEZ sale. How to resolve?

In party master mention pin code 999999 and in transport window mention correct station and pin code

My transporter does not have a vehicle number. Can I still generate an E-Way bill without providing the vehicle number?

If the vehicle number is not available then you can specify Transporter GSTIN for generating Eway bill

I want to cancel an E-invoice in BUSY. Do I need to also cancel it separately in the e-invoicing portal?

Yes, if you cancel an invoice in BUSY, it will also be cancelled in the e-invoicing portal.

What is the invoice value threshold for e-way bill generation is it based on taxable amount or total invoice value?

The invoice value threshold for e-way bill generation is based on the total invoice value, including taxes.

I want to check if BUSY provides invoices for E-way billing. Does BUSY support generating E-way billing invoices?

Yes, you can check the invoice for E-way billing and BUSY support to generate E-way billing invoices.
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